ClaPat supports this item


360 comments found.


I am getting an odd behaviour from the portfolio images in this website.

It seems that 50% of the times, the images do not load properly and the section,

appears empty.

Note that the images almost always load if you use the above address directly in the browser, so use


Also, the images ALWAYS appear if you use the inspect element google chrome function..

Please provide some help with this issue. Its not a caching issue so it must be theme related.


Make a zip with your website, upload it and send us the download link via our profile form. Thanks

Thanks for sorting out the problem and for the great support ;-)

Keep up the good work!

Glad to help! ;)

Hi , I have a problem i cant get the marker to show on the google map.

I ahve edited the script.js as following var latlng = new google.maps.LatLng(59.3368503,18.0833462); var settings = { zoom: 16, center: new google.maps.LatLng(59.3368503,18.0833462), mapTypeId: google.maps.MapTypeId.ROADMAP, mapTypeControl: false, scrollwheel: false, draggable: true, mapTypeControlOptions: {style: google.maps.MapTypeControlStyle.DROPDOWN_MENU}, navigationControl: false, navigationControlOptions: {style: google.maps.NavigationControlStyle.SMALL}, mapTypeId: google.maps.MapTypeId.ROADMAP};

var map = new google.maps.Map(document.getElementById("map_canvas"), settings);
google.maps.event.addDomListener(window, "resize", function() {
    var center = map.getCenter();
    google.maps.event.trigger(map, "resize");
var contentString = ' '+
    ' '+
    ' '+


'+ ' '+ '

Here we are. Come to drink a coffee!

'+ ' '+ ' '; var infowindow = new google.maps.InfoWindow({ content: contentString });
var companyImage = new google.maps.MarkerImage('',
    new google.maps.Size(58,63),<!- Width and height of the marker ->
    new google.maps.Point(0,0),
    new google.maps.Point(35,50)<!- Position of the marker ->
var companyPos = new google.maps.LatLng(59.3368503,18.0833462);
var companyMarker = new google.maps.Marker({
    position: companyPos,
    map: map,
    icon: companyImage,               
    title:"Creative News",
    zIndex: 3});
google.maps.event.addListener(companyMarker, 'click', function() {,companyMarker);


Hi, Your marker url. is broken. you have typed 4 wwww. Please remove one “w”



I would like to use the Team Modern shortcode. However, I would like to use 3 people instead of 4. How can I go about changing that?

Hi there, Have you purchased the html template or the wordpress theme? I don’t see your ‘Purchased’ badge. thank you.

Hello, I purchased the wordpress version. I figured it out in the CSS

i bought Newave – Responsive One Page Parallax Template. I receive tons of spam by contact form. Can i have captcha script? email is

Sent mail. Thanks


I am getting many errors like this when trying to use shortcodes, not in all but in many of them…

Warning: Illegal string offset ‘size’ in /home/........../newave-theme/shortcodes.php on line 696

Warning: Illegal string offset ‘size’ in /home/........./newave-theme/shortcodes.php on line 696

Specify the size attribute for the title shortcode. These are warnings for the empty attribute. I suppose you bought the WP version. thanks

I am cheking this theme before buying, is it an rtl theme? is it supporting Hebrew?

This is a HTML template. You need to customize it. Regards

I bought “Newave html template”. How can I get the portfolio to display 6 cpitures instead of 4? Thanks …Herve

Add this in scripts.js:

$("document").ready(function() { setTimeout(function() { $("span.toggle-title").trigger('click'); },10); });

Hello, I have added the lines of codes but now all the toggle div are expanded… What I actually need is that only one div opens at a time. Can you help?

Hello, I found out how do this … Thanks!

I have been through this site over and over. I’ve tried every fix and I can’t get this template to work on the ipad, iphone or android or any mobile device. If this one won’t work on mobile. do you have one that will? I have already wasted about 20 hours on setting this up only to learn it doesn’t work on mobile. If you would state that up front I wouldn’t have gotten it. Is there a fix?


Our template is fully responsive. Passed google mobile test.

Second thing: did you bought it? We don’t see your purchased badge.

Yes I bought it. I don’t even know what a “purchased badge” is. Was I suppose to get one?

Try it with this sign in name.

View page surce of your website. Also contact your website provider and ask why your website is inserted via frameset. thanks

How do you “insert the web site” without frameset? I’m using Dreamweaver. I’ve been over two weeks trying to get this to work. I love the look of it but I’m afraid I’m going to have to give up on it if I can’t get it to work today. That’s at least 50 hours wasted so far if I have to switch, I’d rather not.

Hi, The problem is generated by your server provider. Please contact him. Thanks

Hello, how to customize google map with Snazzy Maps (I wish to use ... Thanks


Download the map example from your link. Copy from source the map styles and paste them in scripts.js after map zoom.


Great template

If you like Joomla version please let me know via my profile or


great theme!

Thank you!

Hi, unfortunately, I cannot submit a ticket ( because the HTML version of this theme is not listed under the products to choose, thus the purchase code does not match, kindly get in touch with me

Hello. clapat.ticksy is the support forum for Wordpress themes only. Plz email the author directly to for any questions / troubleshooting concerning HTML templates. Thank you


alcex Purchased

Dear developers, I have a problem: version of template with Youtube-video on the background is not showed in browsers Google Chrome (version 52.0.2743.116 m (64-bit)) and Opera (version 39.0.2256.48). What is more, live preview on is also not showed in these browsers. Help me, please. My URL:

We have tested your website and works in chrome. Please reset your browser settings


I’m having an issue with the Google Map at the bottom of the page which I believe relates to Google introducing an API key.

I have my API key from Google and have authorised it, but I can’t see where to insert the key.

Please can you assist me with this? Thanks.

I have resolved this issue now. Thanks anyway.

Hey everyone,

I am having problems with my portfolio items.

This is my homepage:

If you are loading the page for the first time and scroll down to “Referenzen”, then you will only see a few pixels of these portfolio items.

But if you do a reload, these items load…but only three in a row. And since I am using the portfolio “one-four” items, there should be 4 images in a row.

Does someone have the same problems or can even help me maybe?

Thanks in advance!


Yes. Fixed your problem and sent you back the zip file. Please check your mail. Regards

Your mail was hiding in my spam folder. It works like a charm now…thanks for the great support! ;-)

Please do not forget to rate our template. Thanks ;)

Hello! I love your template, but I have one question: is it possible to hide (and not to load) the slider in mobile devices?

Adding display:none in media querries will hide and skip loading the slider. Regards

Hi, I have two questions. How can I make the menu to open/toggle when on mobile or small size resolution and how can I make the menu to not be covered by the logo when in large resolution with the first header style selected. is my site

Please open a ticket on our forum



molmi Purchased

The form doesnt work, and I ‘ve fill out a support ticket about 1 week ago. there was no reply, would you please help me?!!

Please send us your website url. Thanks

The script works properly. The error issue is related by your hosting. Contact them and ask them whyt the php file is not executed. Regards