Discussion on Newave - WordPress Responsive One Page Parallax

Discussion on Newave - WordPress Responsive One Page Parallax

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ClaPat supports this item


1129 comments found.


ssamgoz Purchased

I liked the theme very much, but I have two problems, namely

1. I want to change the name of T to what is on the Twitter page of the Main Demo theme

2. The second problem is the translation option. I have read that there is a translation in the theme, but I do not find any translation option. I want to translate it into Arabic, can I do that?

Hello and thank you for your appreciation.

1.changing the ‘T’ comes with configuring the Twitter plugin. You can follow that in the documentation Getting Started -> Configuring oAuth Twitter Feed for Developers plugin

2. Newave is compatible with WPML so you can use that or any other compatible multilingual plugin (the theme is shipped with a wpml config xml file)



D_Sturm Purchased

Hello, my Hoster is forcing me to switch PHP Version from 7.4 to 8.0. But the Theme isn’t working with 8.0 or higher. Will there be an update for the theme?

Hi there, can you open a private ticket on clapat.ticksy.com with more details, we retested the theme on php 8.0 and it’s working fine. But we want to fix the errors in your site, if any – maybe we missed something. Make sure you have the latest theme version installed. Thanks


D_Sturm Purchased

Thanks for the immediate reply. It seems like the plugin “WPBakery Visual Composer” that is used for the theme is causing the problems.

If you can provide wp admin access in a private ticket on clapat.ticksy.com we can update WPBakery to the latest, otherwise we will release an update later today. Thanks

Wondering how I get the latest version, 2.9.4. I purchased the theme previously and only can download 2.0?

Hi, when you buy a license you are entitled to perpetual updates. So if you download the theme you have the latest version. You can also open a private ticket on clapat.ticksy.com and provide wp admin access, to help with the upgrade. Thanks

All the images have disappeared from my portfolios except for one featured image. There is no option to add any more images. In theme options I have it set to allow 25 featured images. How do I add images or get the images I did have in each portfolio back?

It’s your theme. A feature of the full page gallery is that if a visitor has their mouse cursor over the gallery image when it is full page it pauses the image from transitioning to the next image. That is clearly in the code somewhere. I just need to know what code will over ride that. CSS or js?

This isn’t a complicated question. Please help.

You can check it on your demo here http://clapat-themes.com/wordpress/newave/ go to Portfolio and click on ‘Image Retouching’. there are two images in there. If the mouse cursor hovers over one image it will not transition to the next image unless done so manually. If the mouse cursor is moved off of the image it will automatically transition to the next image.

I would like it so that the mouse cursor over the image does not pause the transition to the next photo. I don’t find that feature intuitive for the visitor.

For anyone else wanting the same solution add this to custom css #maximage { pointer-events:none; }

Maybe make it optional in a future upgrade. I can understand how some users would want the full scree slideshow pausing when the mouse hovers but many would find it confuses their site visitors.

Thank you.

Hello ClaPat, I really like using the Newave theme. However, the theme connects to YouTube even though I don’t have a YouTube video on the site. Unfortunately, this does not comply with data protection regulations. How can I disable this connection? Thanks very much!

Hi there, Sorry to hear about your illness and I hope you are feeling better now. That’s indeed the file where the youtube player is implemented. it does not do any harm to keep the old version as long as the backend is working properly. Thanks

Hello ClaPat, thank you for the quick reply! And thank you, I’m fine again. And good, then I’ll leave the old file in for now. As I wrote at the beginning, I also look after another page with your theme, this is a completely different page and yet these YouTube cookies are also set there, although we don’t have any YouTube videos or anything like that in there either. It’s also a one-page with full size at the beginning. Could it be that the connection and the cookies are now generally set since the file (jquery.mb.YTPlayer.js ) was renewed? In Germany, this does not comply with data protection regulations, which is why I am trying to deactivate it. (If we were to actively use it, I would use the BorlabsCookie plugin, for example, to get consent for it, but since we are not actively using it, I naturally want to deactivate it.) Could you please check whether it is now generally is set? Otherwise, I will do the same on the second page and replace the jquery.mb.YTPlayer.js file there with the previous file and hope that this will be gone with the next update. Is there already a next update planned? I am also asking this regarding the WP Bakery Page Builder. We have already bought it for one side and are now waiting for a new theme update or buy it there as well. Thank you for your time! Best regards!

Hi, We do recognize the importance of EU data protection regulations therefore we want to get to the bottom of this. if you can open a private ticket on clapat.ticksy.com, provide wp admin access and make sure we have full rights using the appearance -> theme editor Regarding WPBakery – the version shipped with the theme has a shared license therefore you don’t have access to automatic updates and their premium support, but we can update it. Thanks

Does Newave support any multilingual plugins or better yet include any? Thanks in advance!

Hello, it supports WPML as multilingual plugin. Thanks

Hi! After updating the Newave Theme (v.2.9.2) and updating Wordpress to v5.7.2, the “Theme Options” aren’t working anymore and the “Full Screen Slider” is not loading. The first section of the Homepages is now showing instead, and the Nav Link menu is now showing below that.

I can’t open a ticket via your support as my theme support has expired. I’m hopping because it’s the updates that are creating the errors you can help me fix them.

I have already sent a private message via your profile contact form but I haven’t received a reply.

My client is not happy and I would like to know how to fix this error.

Looking forward to hearing from you. Thank you!

Hi, our live demo runs on latest wordpress and it runs without problems. Of course, we need wp admin access to check your backend but our policy is that it has to go through our ticketing system. You can also try refreshing the cached content in your admin panel. or use incognito mode. Thanks

I just update to the version v2.9.2. The panel Theme Options is all gray and any functions are unable. The Wordpress version is the last5.7.2. What’s happen?

Our demo runs on latest WordPress http://clapat.ro/themes/newave-reloaded/ Try hard refreshing the backend admin page (Ctrl+F5) you may be running cached content from the old version. Thanks

After updating the Theme (v.2.9) and updating wordpress on it’s newest version (v5.7.2) the “Theme Options” aren’t working anymore and video is not loading. I can’t write you through support becasue it is expired and I don’t need to renewe it. I guess if updates are giving errors I will get your help to fix them. I have write you 10 days ago through your profile page but I haven’t got any answear yet. My client is not happy and I would like to have a solution, thank you.

Hi, I can’t write you through support because it is expired. I don’t think I have to renew it if conflict with upgrading the theme. How can I send you login details? Thank you.

I have solved it out. Thanks

Okay, that’s great!

Good evening, for starters I would like to say that that the New wave theme look absolutely fantastic and the way it works is almost perfect. Now to the problems I encountered, I have an issue with layout types, half of them don’t work and i would like your help with that. I am a graphics designer and you can see my work using your theme here, https://www.simpleandlogical.com/ To me my web is very important and I would really like to get it under control, as it is the only way I communicate with my clients. About the licence, here is the code so you can see that I am a paying customer …........ and I humbly ask for some help and support, as I cannot sort it out with my limited knowledge. In the attachment ( https://mega.nz/folder/iNF1FYqC#AM6_EhOV2gjHk2YN2bppXw ) there are some screenshots so you can see what is it about, when you land on my page, click on luxury logo design, works appear, but when i click preview, nothing appears. The strangest thing is when you press F12 (inspect) the image appears and stays there when inspect closes.. at that point i am completely lost.

thank you very much, took a lot of time to get it looking this way

or you just send me an email to logic.creativity@gmail.com so i can reply there, tnx !

Hey, thank you for that Theme looks beautiful. But i have one Question. After i import demo and want to change some Sections WP Bakery show nothing.. It looks like nothing is on that page. But if i go on Mainpage i see the demo..

Hello, if it’s possible to open a private ticket on clapat.ticksy.com so we can examine the backend. Thanks

HI, I have some pre purchase questions.

1. Is there a way to disable the loading animation when you first go to the site. 2. Are you able to adjust the portfolio loading bar to something a bit more custom – colors size? 3. After the portfolio loading bar are you able to customize the layout of the pictures and text – for example left column picture and right column text?

Let me know!

Hello, 1. yes it is possible to remove the preloader 2. loading bar in portfolio – for inline portfolio items? https://prnt.sc/1068axx 3. are you referring to the portfolio item content or the portfolio section? https://prnt.sc/1068cjg Thanks

one page template won’t display bg image on visualcomposer on sectio npage

Can you open a ticket on clapat.ticksy.com? Also have you tried using a parallax section instead?

My support has expired, but I’m hoping you could help me out of the goodness of your heart! Recently, my website was hacked beyond repair so with a heavy heart, I am rebuilding. However, when I reinstall the Newave theme, I can’t seem to click on certain things under “Theme Options”. For example, I can’t “remove” or “upload” a new Favicon. I can’t “add new slide” when I select “Full Width Parallax Slider” as my home page layout, and I can’t “save changes.” These are just a few of the option I can’t update or change…there are many many more. Is there any help you could provide me???? I’ve loved and used this theme for years and NEVER had this problem before this time. Thanks so much in advance!

If you can send us wp admin access in a private ticket on clapat.ticksy.com, we need to examine the backend and your configuration. Thanks

It says I will need to purchase support :( I can do that if it’s the only way to help me, but I had no issues with the first version of the theme that I was using before my website got hacked and needed to be rebuilt. In addition to the sticky navigation problem, there’s also something wrong with the updated theme’s contact details shortcode. I was able to find my old website in the internet archive and something isn’t functioning right with that either.

If you can send us a message via our profile form. We need to inspect your admin backend.



I am working on a new site which is bilingual. Can I build two different pages with same parallax / optical effects with this theme, so that I can provide landings pages in two diffrent languages?

Thanks for a reply, Bernd

Hi Bernd, The theme is shipped with a wpml config xml file, so wpml would be suitable. The order and which sections are being included in the one pager is actually the menu order – so if you translate the menu you can have different versions for each language. Thanks

Bought the lovely theme 6 Months ago, but unfortunately after updating the Theme today (v.2.7) and updating wordpress on it’s newest version (v5.6) the “Theme Options” aren’t working anymore

Hi, make sure you hard refresh the browser (Ctrl+F5). If the problem still persists send us wp admin access in a private ticket on clapat.ticksy.com Thanks

​Hello, I have version 2.3 but would like the latest update, how do I go about doing this?

Also, I am unable to edit the copyright section in my footer, as the save all changes button in appearance – theme options – footer options is unresponsive.

Help would be greatly appreciated.

Can you open a private ticket on clapat.ticksy.com and provide wp admin access? Thanks

It says my support is expired and I have to renew, which I don’t want too. Do you have an email address?

Hello, we do not want to make our email addresses public for obvious reasons, the proper channel of communication is our ticketing system (clapat.ticksy.com) Once again try refreshing the page (Ctrl+F5) so that the files from the upgrade are also being refreshed in the browser. Thanks

Hi, Can we safely upgrade to Wordpress 5.6? Heard lots of themes have issues with jquery etc.

Hi, Assuming you are using the latest Newave (2.6) this demo for example http://clapat.ro/themes/newave-reloaded/ runs on WordPress 5.6 Earlier versions of Newave indeed had some deprecated jquery calls sanctioned by the the latest version(s) of WordPress, which we corrected. Thanks

Thanks. Everything seems to work fine except the video block. Can you please check.

I have put in a Newave Youtube block in the page but it doesn’t show up.


Hi, as usual plz open a private ticket on clapat.ticksy.com and provide wp admin access, thanks

After the Wordpress update 5.6. i have massive problems with the “loading screen”. In some times it freeze in this loading episode, if i delete the loading icon, there is a loading episode without icon – an also it freeze. I must refresh the site to reach the main page. I use the latest 2.6 template..

What can i do, to fix it?!

This demo for example http://clapat.ro/themes/newave-reloaded/ runs on WordPress 5.6 and we have not noticed any problems – is it possible to open a private ticket on clapat.ticksy.com? Also if you open the console log in the browser you will see the errors if any. Thanks

Hi, How do i remove the delay between the image and text in the main slider Text usually comes after a second or so but I don’t want that. I want the text to appear along with the image. I don’t need the delay.

Hi, try adding
.clapat-slider.delay-slides .slides {
    transition-delay: 0s;
    -webkit-transition-delay: 0s;
    -moz-transition-delay: 0s;

.clapat-caption.animated {
    -webkit-transition: all 0.3s ease-in-out 0s;
    -moz-transition: all 0.3s ease-in-out 0s;
    -o-transition: all 0.3s ease-in-out 0s;
    -ms-transition: all 0.3s ease-in-out 0s;
    transition: all 0.3s ease-in-out 0s;
in customizer -> additional CSS Thanks

Thanks. This worked like a charm!


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