I’m trying to turn of the Auto-slide feature of the BxSlider Portfolio Slider. I’ve tried everything that is listed in the comments section of your forum to no avail. Again, I’ve set the auto:true, in the scripts.js file for both the .bxslider and .portfolioslider.
I’ve also tried adjusting the speed with no results.
First of all what the portfolio item type ? You may need to change the initialization of jQuery(’.project-slider’).bxSlider
Also, you may want to extend your support period using your envato account – so you can submit tickets to clapat.ticksy.com, if necessary. Thanks.
I’m using the normal type layout on the portfolio. I like that the portfolio content still shows in the same page. But is there a way to make the animation loads faster? maybe like no animation at all? at the moment it takes about 3-4 seconds to appear.
Is is possible to provide the site url? And the portfolio item in question. Thnaks
this is the site, http://goo.gl/MIjuK7, any portfolio when clicked, there is a 3 second animation of it being displayed. can this be done faster?
I would repeat the same advice as to your other comment.
Optimise your images for web. More info about images optimisation: https://developers.google.com/web/fundamentals/performance/optimizing-content-efficiency/image-optimization?hl=en
Use browser caching. How to leverage browser cache: https://gtmetrix.com/leverage-browser-caching.html
And/or use wordpress caching plugin: https://premium.wpmudev.org/blog/top-wordpress-caching-plugins/
Hi, I installed the new version, and it crashed my website ! Font (style & color), Portfolio, Testimonials, many thinks don’t function. Can you help me ? I’m in maintenance mode for the moment.
Open a ticket on clapat.ticksy.com and provide wp admin username and password. Thanks
Ok, thanks !
Hi, we have configured Google Map Address, in the theme options -> Contact options, but gmap is not rendered, and in browser console I see a ‘MissingKeyMapError’ error.
Where I can put my google map api key?
$protocol . '://maps.google.com/maps/api/js?key=your_api_key_here&sensor=false',
If you encounter difficulties, open a ticket on clapat.ticksy.com and provide wp admin username and password. You may want also to extend your support period.
Perfect, it works! Thanks!
is it possible to have a normal layout. but with a background image? at the moment the background image option only comes when paralax layout is selected
Easily done with custom css , if you know the page section id in the one pager. The section is is the page slug of the section and you can see it when you inspect element.
So for example:
background: url(http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images/home_pattern.png) repeat;
I have the 1.4 version of the theme.
Can i upgrade it? im going to loose something?
Hello, if you modified any of the theme’s files the changes will be lost. Otherwise no.
It’s always good to do a backup before the upgrade.
ok, but how. the documentation did not says how to upgrade the theme.
Hello, just uninstall the theme and then install the new version. Thanks
did it, but now nothing is shown on my site.
Open a ticket on clapat.ticksy.com and provide wp admin username and pwd.you may want to extend your support period as well.
Hi, I tried to add a new section to the home page but I can’t… I assign it to the default section and nothing appears in the page…
Add the section to the Main Menu. The it will appear in the one pager. You may want also to extend your support period. Thanks
hi guys, I like your theme but it loads way too slow. see my site http://goo.gl/mW5Jc5, google gave it a 33/100. and it takes about 15 seconds for it to load. what to do?
is there a way to just display the website without waiting for everything to finish loading? or maybe disable the loading function entirely?
Hi! How do I install the update? Do I simply delete the old version them upload and install the new one? Will this lose my customizations?
Hello. If you haven’t modified any of the theme’s files that’s the way you can upgrade it. Otherwise, if you haven’t used a child theme for modifications you will lose them when you uninstall the theme.
Hi, I have purchased your theme but it never got installed (due to the fact I didn’t see it was a one page template and customer didn’t want that) so I didn’t use it.
Now I want to use it for another project but when I download “all files” I only get the WP files, no demo’s included, no documentation… etc.
Can I still obtain the demo files for this version: http://clapat.ro/themes/newave-wordpress2/
I can mail you my purchase licence if you want to….
Many thanks for your consideration.
Hi Roeland, open a ticket on clapat.ticksy.com and we will help you. Have the purchase code ready when you create the ticket. Also, you may want to extend your support period. Thanks
I’m having problem with the overlay map, I’m using the Vineyard demo, I replaced the adress and contact info and check everywhere (theme option/ contact box etc) but the map just disappeared, could you tell me what to do please.
Hi again, I would also like to know how to completely remove the menu bar or if it’s not possible how to fix it on the top and not after the first parallax section (vineyard – menu 3). Thanks
you can hide the menu with a simple CSS instruction:
in theme options -> styling options -> custom css
Yes ( I was with 2.1) just updated and followed the steps, Everything look perfect now. Thank you
I’m trying to translate portfolio categories with WPML but i can’t find the way.
May you help me?
How do I upload the demo content?
Hello use the Wordpress Importer (Tools -> Import). There is a ‘demo-data’ folder inside main archive which contains xml files for each of the live demo sites.
I have tried to create a support ticket and when I put in the purchase code it says the purchase code is not valid.
But you can clearly see here that this is what is in my download:
Hi Lyndsay, on the dashboard shows that the item has been Purchased. Can you try again – maybe you added extra white spaces.
Nope still not working in 3 different browsers. I even copied and pasted from notepad. Until this is remedied…can you help me here?
I need the sizes for the home page banners/sliders and the portfolio.
Additionally, how do I move content “pages” around? I’d like a few pieces of content moved around.
So you can then easily get its dimensions.
Moving the content around: assuming you marked each page you include in the one-pager as section, you just need to include them in the Main Menu (Appearance -> Menus). The order in which they appear in the Main Menu dictate the order in which they appear in the one pager.
Hi there, I have a question regarding the home page slider. I’ve disabled the loading screen and only have one image in the slider. Is there away to remove the arrows ”< >” that show up on the page, i have no need for them since i only have one image.
Hi, What’s the site url?
You can hide them with css in theme options -> styling options -> custom css:
Thanks, this seemed to work but it only removed the left slider arrow and not the right one. Any idea why? I want to remove both
I don’t see the CSS in your page. The code should hide them both. Thanks
Please take a look again, i removed it since it was only hiding one. I just put it back up
Hello, for some reason the css styles do not show up in the page source. Open a ticket on clapat.ticksy.com, provide wp admin username and password and we will add them for you. Thanks
When I use the shortcode “Client Slider Box” in two different sections of the main page nothing works . Does that mean I can not use it several times for my site ???
Yes, only one client slider box in the one pager due to the conflict of same element IDs. Thanks
Hello, runs this theme even with WordPress 4.6 ? Or should I wait for an update? Thanks
Hello! All of Newave live demos run on WordPress 4.6
I’m not able to use support, it says my code is invalid and I purchased the theme this August?
It must be a temporary issue with Envato API, plz try now
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