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Reviews for Newave - WordPress Responsive One Page Parallax

Reviews for Newave - WordPress Responsive One Page Parallax

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4.41 (241 ratings) 4.41 stars
Cart 5,170 sales
Recently Updated
Well Documented

241 Reviews

for Customer Support

Fantastic Customer Support. We had JQuery issues with the latest update and ClaPat were able to jump on this and we now have the updated version which is working fine. Would recommend.

for Bugs

Home page settings are broken = no sliders or parallax effects work on the Home page.

Author response

Hi, if you are running WordPress 5.6 can you upgrade the theme s well. What's the version you are running? Have you contacted us via support (clapat.ticksy.com)? if your support has expired, did you contact us via our profile form?
You can also apply for a refund here:
https://themeforest.net/refund_requests/new

for Customer Support

Highly Recommend this template! There are a number of templates and features to be chosen. The service & support team is super knowledgeable, quick to respond and they make sure that your website will be up and going, I definitely recommend it! Cheers, Filipe

Author response

Thank you Filipe

for Customizability

Well done. Hope to see this template updating. I will need other licenses.

Author response

Thank you!

for Documentation Quality

The theme demo's do not work at all, the pages are all empty. Theme options are dated, they look like they are made in 2012.

Don't. Buy.

Author response

Hi, did you contact support? The demo pages are not empty - otherwise you wouldn't see the content. Probably you do not configure the one pager properly.
The theme options 'look' like 2012? Do they work properly? I think they do. or are you concerned that you should have a flashy backend interface? Take wordpress customizer as example.
People are buying our theme. If they have a problem or a question they contact support.
You, on the other hand, can ask for a refund if you like:
https://themeforest.net/refund_requests/new
Thanks

for Other

Documentary is a joke, customization works like a bag of screws and even the Demo Content comes with Bugs.

Author response

Right. Maybe you did not configure it properly? Send a refund request here.
https://themeforest.net/refund_requests/new

for Code Quality

I've been using this theme for 5 years now, very easy to update, nice design, I love it

for Customer Support

Crazy good customer support.
Don't now sheet about webpages, and these guys made everything work for me and whenever I need support, they are helpful!

Author response

Thank you!

for Design Quality

From the very start I have had problems with this theme. First it wouldn't install through wordpress, had to manually upload via FTP. Then it didn't fully import the demo content even though it said it did and I followed the instructions in the very sparse documentation. After much extra customization (the font wasn't the same as the demo, the header wasn't the same, etc) There were bugs that needed to be fixed. The menu items appeared behind the logo. Support has been less than stellar they don't read what you write and just refer you to the useless documentation right away. I have used many themes and this one is not so great. Not to mention the layout in the admin is not very intuitive. I find myself wasting a lot of time looking for things that aren't where they should be.

for Customer Support

Fantastic theme, even better support!

for Customer Support

The theme is nice and easy, and the support is great, I do recommend it. Good job guys!

Author response

Thank you!

for Bugs

beautiful, stylish but has a lot of bugs, and becomes very complicated for an average user once you start changing something and add info

Author response

Hi there, what are the ‘bugs’, can you elaborate? Have you ever contacted support?

for Bugs

This theme is awesome. Clean, fast, easy to use (once you understand how to use the composer...).
But there are several bugs. Not a lot, but enough to be annoying. I had the first one with the menu bar, and ClaPat did a very fast and efficient work to fix it in less than a day. The man knows what "support" means. That said, I have another bug ; parallax quote won't let me choose an image. It could give a little more fun touch to this (almost too) clean theme, but it won't work. Anyway, I'm 100% sure that ClaPat will fix it, because : this man is awesome !

Author response

Hello, thank you for this very sincere review! How come the parallax quote does not work? maybe is something related with your network env? As usual, send us a message via clapat.ticksy.com forum and we will investigate. Best.

for Code Quality

One page site scroll and parallax features shows some sluggish movement.

Author response

What is the site url? You may have something installed that slows down the movements. We need to inspect it. You can also open a ticket on clapat.ticksy.com.

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