Home page settings are broken = no sliders or parallax effects work on the Home page.
Hi, if you are running WordPress 5.6 can you upgrade the theme s well. What's the version you are running? Have you contacted us via support (clapat.ticksy.com)? if your support has expired, did you contact us via our profile form?
You can also apply for a refund here:
Highly Recommend this template! There are a number of templates and features to be chosen. The service & support team is super knowledgeable, quick to respond and they make sure that your website will be up and going, I definitely recommend it! Cheers, Filipe
The theme demo's do not work at all, the pages are all empty. Theme options are dated, they look like they are made in 2012.
Hi, did you contact support? The demo pages are not empty - otherwise you wouldn't see the content. Probably you do not configure the one pager properly.
The theme options 'look' like 2012? Do they work properly? I think they do. or are you concerned that you should have a flashy backend interface? Take wordpress customizer as example.
People are buying our theme. If they have a problem or a question they contact support.
You, on the other hand, can ask for a refund if you like:
From the very start I have had problems with this theme. First it wouldn't install through wordpress, had to manually upload via FTP. Then it didn't fully import the demo content even though it said it did and I followed the instructions in the very sparse documentation. After much extra customization (the font wasn't the same as the demo, the header wasn't the same, etc) There were bugs that needed to be fixed. The menu items appeared behind the logo. Support has been less than stellar they don't read what you write and just refer you to the useless documentation right away. I have used many themes and this one is not so great. Not to mention the layout in the admin is not very intuitive. I find myself wasting a lot of time looking for things that aren't where they should be.
This theme is awesome. Clean, fast, easy to use (once you understand how to use the composer...).
But there are several bugs. Not a lot, but enough to be annoying. I had the first one with the menu bar, and ClaPat did a very fast and efficient work to fix it in less than a day. The man knows what "support" means. That said, I have another bug ; parallax quote won't let me choose an image. It could give a little more fun touch to this (almost too) clean theme, but it won't work. Anyway, I'm 100% sure that ClaPat will fix it, because : this man is awesome !
Hello, thank you for this very sincere review! How come the parallax quote does not work? maybe is something related with your network env? As usual, send us a message via clapat.ticksy.com forum and we will investigate. Best.