Web Themes & Templates

Reviews for Newave - WordPress Responsive One Page Parallax

236 Reviews

for Customizability

Well done. Hope to see this template updating. I will need other licenses.

ClaPat

Author response

Thank you!

for Documentation Quality

The theme demo's do not work at all, the pages are all empty. Theme options are dated, they look like they are made in 2012.

Don't. Buy.

ClaPat

Author response

Hi, did you contact support? The demo pages are not empty - otherwise you wouldn't see the content. Probably you do not configure the one pager properly.
The theme options 'look' like 2012? Do they work properly? I think they do. or are you concerned that you should have a flashy backend interface? Take wordpress customizer as example.
People are buying our theme. If they have a problem or a question they contact support.
You, on the other hand, can ask for a refund if you like:
https://themeforest.net/refund_requests/new
Thanks

for Other

Documentary is a joke, customization works like a bag of screws and even the Demo Content comes with Bugs.

ClaPat

Author response

Right. Maybe you did not configure it properly? Send a refund request here.
https://themeforest.net/refund_requests/new

for Code Quality

I've been using this theme for 5 years now, very easy to update, nice design, I love it

for Customer Support

Crazy good customer support.
Don't now sheet about webpages, and these guys made everything work for me and whenever I need support, they are helpful!

ClaPat

Author response

Thank you!

for Design Quality

From the very start I have had problems with this theme. First it wouldn't install through wordpress, had to manually upload via FTP. Then it didn't fully import the demo content even though it said it did and I followed the instructions in the very sparse documentation. After much extra customization (the font wasn't the same as the demo, the header wasn't the same, etc) There were bugs that needed to be fixed. The menu items appeared behind the logo. Support has been less than stellar they don't read what you write and just refer you to the useless documentation right away. I have used many themes and this one is not so great. Not to mention the layout in the admin is not very intuitive. I find myself wasting a lot of time looking for things that aren't where they should be.

for Customer Support

Fantastic theme, even better support!

for Customer Support

The theme is nice and easy, and the support is great, I do recommend it. Good job guys!

ClaPat

Author response

Thank you!

for Bugs

beautiful, stylish but has a lot of bugs, and becomes very complicated for an average user once you start changing something and add info

ClaPat

Author response

Hi there, what are the ‘bugs’, can you elaborate? Have you ever contacted support?

for Bugs

This theme is awesome. Clean, fast, easy to use (once you understand how to use the composer...).
But there are several bugs. Not a lot, but enough to be annoying. I had the first one with the menu bar, and ClaPat did a very fast and efficient work to fix it in less than a day. The man knows what "support" means. That said, I have another bug ; parallax quote won't let me choose an image. It could give a little more fun touch to this (almost too) clean theme, but it won't work. Anyway, I'm 100% sure that ClaPat will fix it, because : this man is awesome !

ClaPat

Author response

Hello, thank you for this very sincere review! How come the parallax quote does not work? maybe is something related with your network env? As usual, send us a message via clapat.ticksy.com forum and we will investigate. Best.

for Code Quality

One page site scroll and parallax features shows some sluggish movement.

ClaPat

Author response

What is the site url? You may have something installed that slows down the movements. We need to inspect it. You can also open a ticket on clapat.ticksy.com.

for Customizability

This doesn't worth. Visual composer don't work whatever you need cannot be achieved easily...Must be banned from selling such a theme.

ClaPat

Author response

Care to detail?

for Code Quality

Version 2.0's Visual Composer is pointless as not even the demo content import the Newave shortcodes properly. There is no adequate shortcode guide for the elements on the Main Page or the shortcodes in general, and attempting to edit them almost always breaks them in Visual Composer. This theme may have actually been easier to edit without Visual Composer as it is completely shortcode-based. The shortcodes generated from actually using shortcode elements in Visual Composer also differ substantially from the demos. Horrible theme in practice, avoid.

ClaPat

Author response

Well, let's make some things abundantly clear: every theme has shortcodes and your statement 'entirely based on shortcodes' has absolutely no sense. A shortcode can be mapped to a Visual Composer element, so that you can insert it via Visual Composer editor, should you wish to do so.
This demo http://clapat.ro/themes/newave-reloaded/ has been entirely built with Visual Composer when we launched 2.0
The other demos are created before, so without Visual Composer.
I think your unfair rating comes for your lack of understanding of how shortcodes work. And you didn't bother to ask. Anyway, if you are looking for a refund feel free to send a request.

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