dwoolf supports this item


This author's response time can be up to 5 business days.

110 comments found.

Despite a number of emails relating to some coding for this theme and some issues, no response. I thought the product came with support??

Hi David,

I have another problem separate to the issues I have sent you by email. For some reason my variations / variable products are not viewable on the mobile version of my site (www.hipssister.com.au) – only on PC. it is temperamental on mobile, sometimes it comes up but only for one product before not being able to select from the drop down then proceed to cart.

Any ideas about this?

Thanks, Andrew

It’s almost been two weeks since I e-mailed with two question’s regarding the theme. Would be great to get an answer.

Best regards


i sent you an email about the plugins (dvbuilder and dvstore) that i couldn’t install in my website. Could you help me? thanks!

Weeks on end waiting for answers….Forget about support. There is none.

Still waiting for a reply, confusing documentation and no support whatsoever.

“dwoolf Author 1 year ago Flag Craigfu Purchased

Is the slider suppose to transition on its own?


It does not automatically move between slides.”

In your preview the slides MOVE automatically. How can you say this? How can this not work???

Hi, is this still in active development? I really like your style.


Theme is still supported for new versions of WordPress and WooCommerce. Thanks for your interest!

I’ve sent you an email, the new update seems to have broken the CSS on the woocommerce side.

Hi, we are considering the Newcastle theme for a shop microsite that will sit under another WP site that uses a bespoke theme. Do you think it will be possible to customise the theme to mirror the look and feel of this page? http://www.downingstudents.com/locations/newcastle/



It would take some CSS edits in the theme files, so I would recommend someone with web development experience to setup, otherwise the entire theme is setup around the store, so it should be easier than some other themes.

Thanks for your interest!