Hi.Does this theme come with standard (classic) blog post layout?
You may see all our demo content on our demo site http://newsflash.mikado-themes.com as well as our standard blog post which you may check here http://newsflash.mikado-themes.com/push-yourself-until-it-starts-to-hurt-and-keep-it-up/ which is our standard blog template.
Do let us know if you have any additional questions anytime.
Thanks for the quick reply! however what I meant is “classic homepage or category layout” similar to the following http://jellywp.com/theme/primered/demo/home-post-large/
Hi, having issues importing the demo content. Once I click import, the bar gets to 10% and does not pass that point. No content was found to be imported either. Please assist.
If you are having trouble with demo import, here is a helpful article that can greatly help you in the process https://mikado.ticksy.com/article/10511/ and if issue with import persists please do not hesitate to submit a ticket to our support forum https://mikado.ticksy.com and to provide our support team with WordPress admin access, and we will help you with theme setup and demo import.
Hey guys. Is it possible to have video slides in any of the sliders?
Thank you for taking interest in Newsflash.
We included Revolution and you could add video slide using this slider.
Hi! How can I add “search” to navigation? This is very important
To add Search please go to Appearance > Widgets and add Mikado Search Widget to your desired Widget area https://www.screencast.com/t/7eDy0yFzruty
For any additional questions please feel free to submit a ticket to our support forum https://mikado.ticksy.com and our support team will be more than happy to help.
Are you planing to release an update?
Yes, theme is scheduled for update in group of next five themes. We will start working on update very soon, and new theme version will be live until the end of the month.
Thank you for the response to the support ticket.
You are welcome!
You haven’t updated your theme in over half a year. Do you plan to keep supporting it?
You should know that we are working hard on updating all our themes We are preparing update and it is now in testing phase. Theme update will be released soon enough and you will be notified for sure when it is out.
Any chance to have a test drive/free demo? Want to test it
Thank you for taking interest in our Newsflash theme. Unfortunately, there is no test demo server. But we could provide you wtih screenshots from our backend so you could see which options are included if you want?
Is it possible to set a 3 columns page, with 18,75% + 56,25% + 25%, with widgets on siderbars and this post list layount on the centre: http://newsflash.mikado-themes.com/category/future/# ?
Page template has a top padding? This carousel https://imgur.com/a/raWsT, can be set with no paddings top&bottom, so it can be fixed right after the top header?
Under each row you could set desired layout from offered, or you could customize it https://www.screencast.com/t/NbEem4OMd
Yes, padding top/bottom could be removed.
The instagram carousel does not appear anymore,
it just disappeared
Try to revoke access on your Instagram account and then try to connect again from Mikado options > Social.
If that doesn’t help then please submit a ticket to our support at https://mikado.ticksy.com/ and provide WordPress admin access in your ticket.
your theme got outdated woocommetce templates! Are you going to update? It is not the first time i deal with mikado – every time you got lack of support and updates of your themes(
Yes, we are working on new updates, where we will include latest versions of included plugins. When it comes to WooCommerce, please, latest compatible version https://www.screencast.com/t/lvX8LQyfmlW
and soon we will add latest version compatibility. On our support forum, our agents are on your service for any doubt you have, please reach theme here https://mikado.ticksy.com
Urgently need help with the news line appearing in 2 lines versus one. Making the font smaller seems to work but only on firefox and the fix for chrome posted earlier does not work on any browser. Appreciate a quick reply. Thanks
We located your ticket on our support forum and it has been assigned to our agent who is working on it.
Hello again. There are layout issues in ie11 which my company relies on heavily and the theme has layout issues specifically in the london news. I kindly request an urgent update please on when this can be resolved.
The issues are displayed on your demo pages and main issues are the header and the videos module in london news.
We located your tickets on our support forum and we assigned those to our support agent who is working on it and will investigate and assist you there.
Hi. I genuinely don’t mean to keep posting here, but need urgent help with the ticket regarding ie issues. Video layouts has issues. I sent the details in the ticket.
We located your tickets and all are assigned to our support agent.
Hello how can i use the menu and logo position of “washington-news” in “paris news” template?
We located your ticket on our support forum and it has been assigned to our agent who already answered you.
Please, check whole response there. Thanks
Hey! Does the last update compatible with WPBakery Page Builder 5.5? Thanks
We have just tested our theme with latest WPbakery version and everything is working fine.
Hello! On first author posts page does not display an excerpt. Is condition that if the button “download more” is pressed, then only a short description appears – https://clip2net.com/s/3VkVFVY.
How to make the excerpt appear on the first page?
We are not able to see this screenshot. Could you, please, resend screenshot and some link to the page on which you are referring to? Thanks
Thanks. Excerpt will be shown, only on posts where you didn’t set Read More tag. So, please, recheck if there has been inserted any read more tag and remove it.
The London News version does not have a image filter on cover image, like your demo implies.
Can you explain?
The FULL WIDTH POST does not have a maximum height on the image. I see you created a carefully cut image for the presentation.
1. Hompage: Look for cover image with a young blond girl – the same as the one used for the banner add (http://newsflash.mikado-themes.com/wp-content/uploads/2017/05/h4-banner-image.jpg)
The filter on the homepage is clear here: http://newsflash.mikado-themes.com/at-the-right-time-youll-know-what-the-best-carrier-moves-are/
2. Full Width issue: Cut images like in this post ( http://newsflash.mikado-themes.com/visual-dialogue-creates-new-websites-and-identities/) to make you believe that the cover image for the article can has a maximum height.
Proof that is it all well “edited”: http://newsflash.mikado-themes.com/wp-content/uploads/2017/05/post-wide-image-3.jpg
For theme support, please open a ticket at https://mikado.ticksy.com/ and one of our support agents will assist you.
We have but it takes you 4 days to reply. We do not have 4 days to wait for a reply.
We try to reply to all tickets within 24 hours, but depending on the amount of tickets we receive, reply times might take longer. Also, please note that we work Mondays – Fridays, so tickets submitted before the weekend will not get handled until Monday. Thank you for your patience.
We located and replied to your ticket – you can check Ticksy.
Hello, no my ticket was submitted 5 days ago on Thursday at 11:54am. Timestamp. You replied yesterday at 2pm. Is that normal?
We replied to you after 2 business days. Please note that we have been receiving a lot of tickets lately, and unfortunately weren’t able to respond to all within one day. We apologize for this, and thank you once again for your patience.
Hi, Understood. Please note that this ticket highlights the fact that you are selling a product that does not correspond to the demo. I would deem this as a high priority emergency. Regards,
Our agent is currently working on your ticket – you can expect a reply shortly.
Does it safe to update WPBakery Page Builder to v5.5.5?
Yes, we have just tested. Feel free to update it to version 5.5.5
Hi, do you know the Mikado Latest Widget Widget (MLNW) has a problem with revslider? (on mobile – related with revslider’s touch feature – MLNW, somehow, makes the links idle on touch-enabled devices)
We didn’t have such complains.
We will take a closer look and check this closer, just open a ticket at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer.
Hi, is it safe to update to WP 5.0? thanks
We have tested our themes, and there shouldn’t be any compatibility issues with Wordpress 5.0. Gutenberg became the official WordPress editor from WordPress version 5.0. In case you still want to use Classic Editor, you can add it manually, and your page backend will look the same as before. https://www.screencast.com/t/QoCo8YcS
Here you could find more about it https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/
Please let us know if you have any further questions.
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