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will be a new template version with helix 3 support? the newsline 2.2 includes old k2 files under html\com_k2\templates (example: item.php 1812 2013-01-14 18:45:06Z).
using k2_v2.7.0 has issue, for example when adding/edit a item, the page is not displayed correctly, rename itemform.php and then is all ok. thanks!
Hi, Helix 3 is different framework from Helix II. As Helix II supports by JoomShape we don’t need to build the template with Helix 3 from scratch
We tested K2 v2.7.0 version different way before update the template. After your comment we tested to add / edit new item and not found any error. Also, there is no report with the issue. May be something happened on your side.
Now you can delete itemform.php. Let us know if you face any difficulties. Just mail us to email@example.com with your site url and admin access.
I keep gettting this error PHP Notice: Undefined property: JDocumentHTML::$helix in [filepath], PHP Fatal error: Call to a member function Header(),PHP Fatal error: Cannot redeclare class OAuthException in [filepath]. I what am I doing wrong please
Let me know for further assistance.
For OAuthException issue : replace the default values inside the “Twitter Username”, “Consumer Key”, “Consumer Secrete”, “Access Token” and”Access Token Secrete” from Twitter module.
Thanks for your prompt response after following your instructions it worked! However, I had to disable all social media counter plugins before it came through. I really need the social media plugins back. What do I do?
Sorry I’m not clear. Mail me your site url to firstname.lastname@example.org and describe it more.
Very Nice template. How can I change my home page variations to the Home-3 as seen on your demo? I also love the background image on your Home-3 but is not available on the templates. What do I do?
From Menu manager just set Home3 as Default Template.
After last update of Joomla (3.6.4) the template appears disconfigurated, the modules and articles layout is altered. my site: www.guatefutbol.com
I see the site is working fine.
hello, i just want to ask a simple question, on the recent – most visit news module i can not find how to show more than 3 items that right now is showing ! i searched a lot but i can not find it ! please some help !
Sorry, I’m not clear about which module you are talking.
hello you can see here what i mean ! http://www.visualweb.gr/3ITEMS.jpg
Its very simple. Just follow the screen shot : http://prnt.sc/dbg6yp
ohh now i got it ! its the module that is located int tab1 now i realize the structure !! thank you !
Welcome. Let us know for further assistance.
Error 500, when apply this template!! can anyone help me? http://sodblb.org/
Please, go to admin area make error reporting maximum from Joomla Global Configuration.
Let me know the result.
Fatal error: Cannot redeclare class OAuthException in …/modules/mod_sj_social_media_counter/core/OAuth.php on line 0
Just disable social media counter module from module manager. Seems it has problem on the server. I’m finding the solution.
ok solved thnx, please when you solve this module issue tell me. thank you
Yes. Let me know for further assistance.
i have many issues:
1- Menu item type in create new item in menu: popup occurred with blank content. (I should hange the default administrator template from isis to hathor)
2- for example, i want to change the title of “Popular items”, button save (copy, exit, new) are disabled, also disabled in hathor template!!!!.
please help me to solve my issues!.
Please, provide your site url with admin access to email@example.com
hi, I want to enable social media counter module! but error occurred.
ok done, email sent from firstname.lastname@example.org
Hi, thnx for ur very helpful support, I have a problem when I logged in to front end, still logged in no problem, but when I visit the home screen, the system logged me out! can you help me?
Check now. I updated Joomla to Latest Version.
Hi, I tried to login using frontend, but “Sign in” world in the bottom of website is still visible “تسجيل الدخول”
Menu word will not hide on any Joomla site. You should use Joomla login module if you want to hide login word.
how can I change the footer 1 content? the signature
Hi, I want to ask you about the Headline and features slideshow in the Home 1, can I add a dynamic articles? so the module takes the last featured items or anything else without specify the articles? bcz you know the user works from the frontend not from joomla administrator system.
You can change footer 1 content from template manager basic options
Yes, the module has settings to show latest featured items.
but these modules shown only specific items! selected in the module! how can I change the option to read all featured items in all K2 categories?
Also in the manager basic options in module section the footer 1 section is not available!
Mail me with this issue, I will provide you screen shot.
hi please can you give me ur email address?
how can I put a header background instead of blank header?
You can put header background by css. Our mail address is : email@example.com
Hi, I tried to change the CSS inside the file preset3.css, but nothing changed, when I close the file then re-open it, I see that no changes!!!! its a auto generated file? I need to to put a header backgroung inside a #header tag.
For css customization create a css file name custom.css on templates\ts_newsline\css folder and write your own css. It will not override.
thanks, it works
hi the second level menu is hidden when I tried to visit any item
Please, provide a screen shot.
Good day. Your template displays a “Calendar.setup: Nothing to setup…” ERROR when we try to edit a K2 item. how can we fix this please
Note: I see your support is expired
I do not see any login/register button/tex on the demo, It is possible to add it? We use joomsocial.
We didn’t check Jomsocial on this template. There might be css issue with Jomsocial, you need to fix.
hello something quick, what is the correct value for custom.css file to be able to set my required width of the page?
Hi, custom width can be problem on responsive view.
You can use firebug to adjust width.
ok then my question is how i can modify the maximum width setting right now is 1170 i want it 1070.
hello i paste it into custom.css but the page now is not showing properly, it has cut the edge ! http://imgur.com/a/pk50o as you can see on the right of the website has cut the content ! it didnt resize the whole page
Provide site url.
i will email you more detalls as you need to point your hosts file
ok i just send you from my register email here
Thank you for your fast reply ! you save my day !
Thank you for your fast reply ! you save my day !
Highly recommended no second thoughts for buying this theme people !!!
Do you upgrade to joomla version 3.7.0 ?
Yes, we will do. Please, wait to our update mail. We are checking clearly if any issue remains.
You are always the best, Thank you
Hello. I have disabled newsletter subscription from my website but I still receive emails of subscribers registering on my website, and it’s getting really serious because they’re actually getting into my database. I’m using acymailer Plugin. Is it an issue of the template? Or joomla.
You have registration form, contact form
For now turn off user registration from Admin >> Users >> Manage >> Option button (top right) >> User Option
The seller is not approaching for the return. I bought it as a WordPress version if it was the wrong purchase :@@
Here is the policy : https://themeforest.net/page/author_refund_policy (When a refund does not need to be given)
Please, know more from here : https://goo.gl/LPw0Go
Please, open a support request to Envato. Hope they will give you a solution.
This comment is currently being reviewed.
Sorry, I’m not understand why it is shame. What is your problem to open a support ticket. Still you have option to get refund. I see you opened the request 3rd time, as a result I’m opening a support ticket to Envato.
Open ticket You got a negative ticket turn
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