4055 comments found.
I have 1 product license. Can I use my license on my other website?
Or can I use this theme on my site without adding a license? Do you allow me to use your theme without activating it?
Now I want to use my license license on my other site which is very expensive and the first one without getting the second one, if this is not possible without the license, can I install it without activating it? Is there permission?
Hello,
Our theme as well as all other envato themes fall under the same standard license. The license is created by envato and all envato members have to stick to it. Please inspect the license here: https://themeforest.net/licenses/standard and for a complete description: https://themeforest.net/licenses/terms/regular
The license can be used on more than 1 website as long as they are both part of the same end product. The same license can be activated on subdomains or testing platforms though.
Thank you! Bogdan B
I have a site that I just opened, but not a subdomain. Is it a separate site and valid as a test?
You will be using 2 sites in total? Otherwise, I don’t have the full license and the price is high to get a separate license. Let me use it or I won’t be able to use it. I just want permission.
Thanks
Hello,
Can you please provide an example of your 2 domains? Please contact us via email at contact@tagdiv.com so you do not share them publicly.
Thank you! Bogdan B
I sent mail
Hello, all pictures in the modules block 4, big grid 2, big grid 3 and block 2 are mobile blurred. Can you tell me what the problem might be? Thanks
Hello,
This issue happens for a few of the theme blocks and grids where there is a smaller thumbnail on desktop than on mobiles because of the layout change for responsiveness. But this only happens if you do not use retina images though. Please activate the retina option for the needed thumbnails from the theme panel->block settings-> thumbs on modules and blocks: https://www.screencast.com/t/6NVZ4ZCL You have to regenerate your thumbnails after you activate the retina thumbnails.
Let us know if you need any further help and also try our support forums at https://forum.tagdiv.com/forum/newsmag/
Thank you! Bogdan B
Hello, I activated the Retina function from the beginning. Uploaded the image in double and even triple size, but it is still blurred. Thanks!
I also tried the Regenerate Thumbnails Plugin, it does not work.
OK, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why the retina thumbs do not work on your site.
Thank you! Bogdan B
Hello, another question. In the frame-module, any size adjustment is ignored (medium, full, large, exact size, etc.). It is always used the size 399×401. Why is that?
Hello,
Unfortunately we are not sure what element you are referring to. Please use our support forums and provide more details to your request by opening a topic here: https://forum.tagdiv.com/forum/newsmag/ Our support team will be happy to help.
Thank you! Bogdan B
Hi,
Can we disable or reduce black mask / shadow of grid style 1 images in the front page.
Hello,
Yes, this can be disabled but there is no option in the theme for it. It can be disabled using a custom css code. Please add this code in the theme panel under custom css:
.td-grid-style-1 .td-module-thumb a:last-child:before{
display:none;
}
Please let us know if you have any further requests via the official support forum at https://forum.tagdiv.com/forum/newsmag/ and our support team and community there will gladly help out.
Thank you! Bogdan B
Hello, I have created a category that has no subcategories. On this category pages, ALL of the other categories will be displayed in the subcategory header. That’s why i active in the Theme panel>categories setting the function HIDE CATEGORY ON POST AND ON CATEGORY PAGE for this page but the categories are still displayed. thanks for help
Hello,
OK, I will need to investigate this situation on your site as i need to see the structure you mention in order to understand how you need this to work. Please contact us via email at contact@tagdiv.com and provide wp-admin so I can login and investigate why this option is not working as expected.
Thank you! Bogdan B
hello please help us, our site has broke since we update the newspaper .9. 5 website : fokustransport.com ====error message=== did you disable any tagdiv plugins ? we’ve got some errors at loading api files, it could happen because of a disable tafdiv plugins
wp_booster error: td_api_base::mark_used_on_page : a component with the ID: tdm_header_style_2 is not set. /home/fokustr/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php Display backtrace wp_booster error: td_api_base::get_key : a component with the ID: tdm_header_style_2 Key: file is not set. /home/fokustr/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php Display backtrace wp_booster error: The path of the tdm_header_style_2 header style not found. Did you disable a tagDiv plugin? /home/fokustr/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php Display backtrace
sorry no problem the issue is i just have to reupload new plugn td_composer and td_social_counter and its works fine thank you
Hello,
This error appears if you have a multi-purpose header style set and then disable the tagdiv composer page builder. The options is added by the composer so it provides an error if the composer is removed. If you updated, the theme, the tagdiv composer most likely dot deactivated as the theme has a detection system for the plugin versions. It prompts you to also update the theme plugins along with the theme. I’m glad you solved the issue and your site is back and running properly. If you need further help please try out our support forums at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Is there support for mp4 direct file as like of youtube video post format can it be done in the theme?
Hello,
Our theme featured video implementation can only support videos from youtube, facebook, dailymotion or vimeo. https://forum.tagdiv.com/forum/newspaper/Locally hosted videos can be implemented into the post content directly, without using the featured video implementation.
If you need further assistance, please open a new topic on our official support forums at https://forum.tagdiv.com/forum/newsmag/ and our support team will gladly help out
Thank you! Bogdan B
Hi guys,
We have a block of news categories that are stories from an external site and we’d like for those stories in that block to open on a new tab, since we have a redirect inside those posts to go to the source post on the external website.
Can this be done?
Thank you!
Hi,
You would need to add a property to the links in order for them to open in a new tab. What exactly is this block you are using? The theme blocks don’t have a capability such as this one, it could be made with modifications in the theme code, but I believe it will affect all of the blocks at once. You can send us an email at contact@tagdiv.com and mention all the details, maybe something could be done.
Thank you! Simion C.
Hello your support forum seems to be down?
Hi,
Thank you for reaching us! We are here to assist you and also, our support is not down. If you need more assistance to your problem, please open a new topic at our support forum from here -> and we will help you as soon as possible.
Thanks for your understanding! Catalin L.
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how to fix this error???
wp_booster error: td_api_base::mark_used_on_page : a component with the ID: td_category_top_posts_style_rd_bg_fl_4 is not set. /home/eazzyf17/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
wp_booster error: td_api_base::get_key : a component with the ID: td_category_top_posts_style_rd_bg_fl_4 Key: posts_shown_in_the_loop is not set. /home/eazzyf17/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Hello,
You seem to have used another of our themes and switched them. You have to access the theme panel and change your category templates. Select the default setting or particular ones for each category. That should fix the error. If you still encounter this issue after changing category settings, please contact us via email at contact@tagdiv.com and provide login credentials so we can login and investigate.
Thank you! Bogdan B
Hey! I asked for a refdund, it was approved.., my question is, how long i need to wait, cause i need a nother theme soon as possible…
Hello,
Once the refund is approved by the theme author it is up to envato to deliver the money so this question is best asked on the envto contact page: https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us We cannot help with the envato refund as we do not have access to the envato platform. We approve refunds from our side and then envato takes over.
Thank you! Bogdan B
Hi friends,
I’m new to wordpress and get everything done with a trial and error method.
Recently, I updated wordpress and the theme. It broke the site completely and after investigations found out it was the speed booster plugin that did it. So I’ve renamed the plugin and deactivated it via FTP.
I have a couple of pain points now.
1st – TD Composer is fine. I will get the hang of it once I get to fiddle with it a bit. Unfortunately, I’m not able to.
Every time I go in TD composer, the site takes forever to load the page. Many times I can’t even get a response to an action I do – unless I close the tab and reopen.
Also, if I make a page with the classic editor first and then use the TD composer to let’s say, change the column divisions, the whole page gets corrupted and looks nothing like what I had done with the classic editor the first time around.
2nd – I have slow quarries and scripts and styles that are causing the site to slow down a lot. I’m not able to understand where to go and remove what to address this issue. Would it be possible for me to get some assistance for this? I’m also willing to pay for this service.
Thanks and Regards, Nigel
Hello Nigel,
It sounds to me like something is affecting the proper functionality of the composer. It could be a memory allocation issue. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens
Thank you! Bogdan B
What is differences between the newspaper9 theme and the newsmag?
Hello,
Actually we get this question a lot so we wrote an article on the subject:) Please follow this URL: https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/ The article compares newspaper 8.5 with newsmag so it is not up to date. Newspaper got a lot of new features in the current version, the most important would be the cloud library plugin: https://tagdiv.com/category/documentation/cloud_library/Thank you! Bogdan B
Hello,
Thank you for your appreciation.
Bogdan B
