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tagDiv

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20817 comments found.

Hi, just update themes and it’s very take long respond to loading. Th themes is very weight. I use VPS but my web is very weight and alwasy get 500 server error. Just downgrade the themes. Thanks.

Hi Hervansin,

Thanks for using our theme! Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem persists, please refer to the following guides for possiile fixes from here -> https://wordpress.org/support/topic-tag/505-error/ https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/ https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Errorhttps://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-outhttps://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

If the problem is still there after you have made these changes, please send us an mail at contact@tagdiv.com with your log-in information (wp-admin), CPanel access, so we can further investigate it closer your setup page.

Thank you! Catalin L.

Buttons are no longer working after updating to 9.7.

Hi sonnews,

As a quick fix, please overwrite the loop-single.php file with this code from here -> https://pastebin.com/BL0CEP78 -> https://www.screencast.com/t/R1QYU31ogpxT We hope to fix this as soon as possible in next update. If you have any questions about this, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ We are glad to help you

Thank you! Catalin L.

Version 9.7 works incorrectly. Some issues like: The post does not display sharing buttons, does not display related posts, ...

Hi,

Unfortunately, it seems to be a mini-problem in this case, sorry! As a quick fix, please overwrite the loop-single.php file with this code from here -> https://pastebin.com/BL0CEP78 -> https://www.screencast.com/t/R1QYU31ogpxT We hope to fix this as soon as possible in the next update. If you have any questions about this, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/

Sorry for the inconvenience! Catalin L.

Thank for your support. With the older version (9.6) I can edit the mega menu with the file td_block_mega_menu.php , but in version 9.7, I can’t find this file. Do you have a way to fix it? I want to megamenu not show sub-categories. ($td_subcategories=get_categories(array(‘child_of’ => $category_id)); become $td_subcategories=get_categories(array(‘parent’ => $category_id));)

Hi Enter,

Please open a new topic at our support forum so we can continue our discussion there.

Thank you!

Hey guys! I see other people having the same issue. After updating to 9.7 the buttons on my site don’t work anymore. I too had issues updating. I was seeing blank pages and errors on the screen. Very strange.

Hi paulbuceta,

Sorry for the inconvenience but it seems to be a mini-problem in this section, sorry! As a quick fix, please overwrite the loop-single.php file with this code from here -> https://pastebin.com/BL0CEP78 -> https://www.screencast.com/t/R1QYU31ogpxT Also, do not forget to enable the TD Composer plugin.

We hope to fix this as soon as possible in next update.

Thank you! Catalin L.

9.7 working but not showing sharing buttons & also related posts not working… how do i fix?

Hi sohotreview,

Unfortunately, it seems to be a mini-problem in this case, sorry! As a quick fix, please overwrite the loop-single.php file with this code from here -> https://pastebin.com/BL0CEP78 -> https://www.screencast.com/t/R1QYU31ogpxT Also, do not forget to enable the TD Composer plugin. We hope to fix this as soon as possible in the next update. If you have any question about this, please open a new topic at our support forum form here -> https://forum.tagdiv.com/forum/newspaper/ We are glad to help you!

Thank you! Catalin L.

진짜 감사합니다.^^ you are the best.

Hello,

I’ve just updated to Newspaper 9.7 and it all looks great; however I’ve lost my extra custom ad spots I previously created in includes > td_config.php. Where are these now stored and where can I add new ones please?

thanks in advance.

Hello,

The customization you made in the previous theme version will have to be re-applied as the theme files were moved into the tagdiv composer plugin.

The Newspaper theme update brings a change for the theme implementation.

When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.

Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements

Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you for understanding! Bogdan B

Hello,

this cant be true. How about seeing you first? An update must and should always be such that there are no conflicts and destruction of other plugins. Otherwise it does not make sense. Otherwise, mn would have to reorganize everything in the current operation of a website and delete plugins. That would cost visitor numbers and users. And therefore money. Power as I said no sense.

The error code I have shown above yes. Everything was fine before the update. Everything went fine before the update. Everything has been carefully selected and matched.

As I wrote in another forum post, the video playlist does not work anymore. There is also an error in the video player shown.

My configuration has not changed at all. As mentioned above, everything went fine before the update. After the update should I have changed the configuration? A little illogical and not nice to the customer.

I have a Managed Server with 1000GB SSD, 4xCore, 64GB DDR RAM, PHP 7.3.3

Peak values, peak performance.

And again, as previously mentioned, everything ran smoothly.

Please take care of it quickly and fix it.

Video Playlist error and Flag Error.

Failed to load resource: the server responded with a status of 404 () tagdiv_theme.min.js:339 Uncaught TypeError: Cannot read property ‘td_0Q2dUva7SCY’ of undefined at Object.loadPlayer (tagdiv_theme.min.js:339) at undefined.YT.undefined.YT.Player.window.onYouTubePlayerAPIReady (tagdiv_theme.min.js:338) at s.ytimg.com/yts/jsbin/www-widgetapi-vflVx0w83/www-widgetapi.js:124 at s.ytimg.com/yts/jsbin/www-widgetapi-vflVx0w83/www-widgetapi.js:124

tagdiv_theme.min.js:341 Uncaught TypeError: c.jqControlPlayer.removeClass is not a function at Object.playStatus (tagdiv_theme.min.js:341) at Object.operatePlayer (tagdiv_theme.min.js:337) at HTMLAnchorElement.<anonymous> (tagdiv_theme.min.js:337) at HTMLAnchorElement.dispatch (jquery.js:3) at HTMLAnchorElement.r.handle (jquery.js:3)

Playlist zeigt dennoch immer diese Fehler an.

PHP 7.3.3 conflict?

hello,

The Newspaper theme update brings a change for the theme implementation. When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

We have not tested php 7.3.3 yet so we recommend reverting to 7.2 indeed.

As for the playlist element, I have just tested it again on my end but we are not experiencing any such issues.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you! Bogdan B

I would like to make suggestions for your theme under this topic.

1 – Is there a short way to add google maps into your post? Can you add it if you don’t? Also it is very important to add the title to the iframe code for SEO. You can also add the hashmap schema code to this map.

Hello.

Our theme does not provide any specific google maps implementation. You will need to ue plugins in order to implement google maps. the functionality is provided by the plugin you use so you will have to find a plugin that can provide the options mentioned.

Thank you! Bogdan B

Hi. After updating on the new 9.7 version the new posts that I upload do not have the sharing buttons. Every post that was created before the update has the sharing buttons normally. I disabled and enabled the option from theme panel but nothing changed. Please fix it. (I have for the moment the solusion of an third party plugin). Thanx

Hello,

Sorry for the inconvenience. We will fix this in the next theme update which is due to come out the following days for various fixes regarding the 9.7 update including the sharing buttons. For a quick solution until the new update comes out, please follow this forum topic: https://forum.tagdiv.com/topic/after-update-to-9-7-without-share-buttons-on-posts/ You will need a forum account in order to access the link though.

Thank you! Bogdan B

and how about the Show related Article ?

Hello,

This issue has already been fixed in the latest theme update. Please update your theme to the latest (9.7.1) version.

Thank you! Bogdan B

1- I’ve added some custom codes to the td_config file. (like this: https://prnt.sc/ne2bl6) how and where do I add these codes in the new theme?

2- I have some archive, loop and single files. Will these files work in the new system? (like: archive-akilli-saatler.php – loop-tabletler-1.php)

3- I have some shortcodes. Will they work in the new system?

Thanks

Hello,

That file as well as many others were moved into the tagdiv composer page builder plugin. You can find it here: https://www.screencast.com/t/FWAj53To6J

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

I’ve been adding these lines before. Now where to add. Or how do I do it. Can you give me some more details?

Hello,

Please open a new topic on our official forum if you need guidance into where to add the code.

Thank you! Bogdan B

Hi,

I have once Question, why you avoid to put an arabic version for your theme?

Hello,

The RTL version of the theme is not an easy implementation and at the moment there is no viable solution to be found apart from creating 2 separate versions of the theme. If we find a solution without creating a second theme specifically for RTL, we will implement it into our themes but at the moment we have not found one that is suitable.

Thank you for understanding. Bogdan B

several times the appearance of my website like this, I have tried to reinstall themes but still like this, what are the problems in my themes ??

http://prnt.sc/ne49bp

Hello,

Please activat the tagdiv composer page builder as you see the shortcodes that do not get rendered. it is caused by not having the page builder enabled.

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

Hello, can you please add support for Google Tag Manager (GTM) so is is native to the to the theme? I seem to recall you saying this would happen 3 years ago

Thanks

Hello,

You can implement the tag manager into our themes without issues. There is a header and body spot where you can place the tag manager codes: https://www.screencast.com/t/TIDjJQAa as for the amp implementation you can use the auto ads for amp section: https://www.screencast.com/t/U23Tr5LiBn As you can see, we already have support for the tag manager. You ony need to place your code in the respective fields.

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

What kind of error its after update – https://snag.gy/eGmkIj.jpg

Hello,

Please access the plugins area and press the update button for the theme plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ Make sure the tagdiv composer is updated and activated.

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

Hello,

I have accessed your site but I cannot see anything wrong with the footer on your site. https://www.screencast.com/t/C6l2jjCaKao

Thank you! Bogdan B

Hello there is an issue with WPML. As default: “WPML Plugin is active! When the plugin is active, the *.po – *.mo files are used instead of Theme Panel Translation.”

But from Newspaper 9.7, .po files of other languages ar not loaded.

Please add also the feature for not show “More from the same author” Block in related articles (single post view settings)

Hello,

The more from author can be disabled if you use a cloud library template for posts instead of the default post styles. There are lots of options you can change in the cloud library single templates including the more from author option. As for WPML, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why the files are not getting loaded on your end.

Thank you! Bogdan B

Email sent with object “WPML Issues, .po files are not loaded”

Hi,

The new update has broken my website. I’ve already emailed you with my login credentials but so far haven’t received your reply. Please login and fix my website. Thank you.

Hello,

Sorry for the delay but we are experiencing a lot of support tickets and emails regarding the new update implementation and answers in such times come a bit slower due to so many requests. We will come back to you as soon as we can . In the meantime, you can read this guide and make sure the new update implementation was made properly: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you for understanding. Bogdan B

Am having so much issue with my website after i updated the theme. i keep getting this errors

Warning: require_once(header/ads.php): failed to open stream: No such file or directory in public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27

Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’) in public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27

Hello,

Please make sure all theme plugins are updated properly after the update: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ After that, try simply changing the header style to another one and hiot the save button in the theme panel,. You can then revert to header style 4. and press save again.

If you still face issues, our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

Hello tagDiv, could you send me a download link with Version 9.7 version since I could not download it. Thank you

OK, Understood. No problem. Please contact us on our email address at contact@tagdiv.com and we will provide it there.

Thank you! Bogdan B

Thanks for the file, but what I need is patch_9.6.1_9.7.

Hello,

Sorry but there is no official patch between 9.6.1 and 9.7 because the files get moved in this version. A patch cannot move files. It only provides the changed files between versions. That is why we did not include a patch as by updating from 9.6.1 to 9.7, you need to delete the newspaper folder and install 9.7 fresh to get the new file and folder structure provided by the modification.

Thank you! Bogdan B

I purchased 3 licenses of the product and my site has a very bad reputation in Google Page Speed. How do I solve the problem? What is the direct support channel?

Hello,

The direct support platform is the support forum here: https://forum.tagdiv.com/forum/newspaper/ Please read our support policy: https://forum.tagdiv.com/newspaper-theme-support/

If you need help with the page speed, please use the following guides first:

https://forum.tagdiv.com/how-to-make-the-site-faster/https://forum.tagdiv.com/cache-plugin-install-and-configure/https://forum.tagdiv.com/cloudflare-cdn/

If you need further assistance our support team will be happy to help with any requests on our official support forum.

Thank you! Bogdan B

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