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22574 comments found.

Hello, can you please add support for Google Tag Manager (GTM) so is is native to the to the theme? I seem to recall you saying this would happen 3 years ago

Thanks

Hello,

You can implement the tag manager into our themes without issues. There is a header and body spot where you can place the tag manager codes: https://www.screencast.com/t/TIDjJQAa as for the amp implementation you can use the auto ads for amp section: https://www.screencast.com/t/U23Tr5LiBn As you can see, we already have support for the tag manager. You ony need to place your code in the respective fields.

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

What kind of error its after update – https://snag.gy/eGmkIj.jpg

Hello,

Please access the plugins area and press the update button for the theme plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ Make sure the tagdiv composer is updated and activated.

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

Hello,

I have accessed your site but I cannot see anything wrong with the footer on your site. https://www.screencast.com/t/C6l2jjCaKao

Thank you! Bogdan B

Hello there is an issue with WPML. As default: “WPML Plugin is active! When the plugin is active, the *.po – *.mo files are used instead of Theme Panel Translation.”

But from Newspaper 9.7, .po files of other languages ar not loaded.

Please add also the feature for not show “More from the same author” Block in related articles (single post view settings)

Hello,

The more from author can be disabled if you use a cloud library template for posts instead of the default post styles. There are lots of options you can change in the cloud library single templates including the more from author option. As for WPML, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why the files are not getting loaded on your end.

Thank you! Bogdan B

Email sent with object “WPML Issues, .po files are not loaded”

Hi,

The new update has broken my website. I’ve already emailed you with my login credentials but so far haven’t received your reply. Please login and fix my website. Thank you.

Hello,

Sorry for the delay but we are experiencing a lot of support tickets and emails regarding the new update implementation and answers in such times come a bit slower due to so many requests. We will come back to you as soon as we can . In the meantime, you can read this guide and make sure the new update implementation was made properly: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you for understanding. Bogdan B

Am having so much issue with my website after i updated the theme. i keep getting this errors

Warning: require_once(header/ads.php): failed to open stream: No such file or directory in public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27

Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’) in public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27

Hello,

Please make sure all theme plugins are updated properly after the update: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ After that, try simply changing the header style to another one and hiot the save button in the theme panel,. You can then revert to header style 4. and press save again.

If you still face issues, our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

Hello tagDiv, could you send me a download link with Version 9.7 version since I could not download it. Thank you

OK, Understood. No problem. Please contact us on our email address at contact@tagdiv.com and we will provide it there.

Thank you! Bogdan B

Thanks for the file, but what I need is patch_9.6.1_9.7.

Hello,

Sorry but there is no official patch between 9.6.1 and 9.7 because the files get moved in this version. A patch cannot move files. It only provides the changed files between versions. That is why we did not include a patch as by updating from 9.6.1 to 9.7, you need to delete the newspaper folder and install 9.7 fresh to get the new file and folder structure provided by the modification.

Thank you! Bogdan B

I purchased 3 licenses of the product and my site has a very bad reputation in Google Page Speed. How do I solve the problem? What is the direct support channel?

Hello,

The direct support platform is the support forum here: https://forum.tagdiv.com/forum/newspaper/ Please read our support policy: https://forum.tagdiv.com/newspaper-theme-support/

If you need help with the page speed, please use the following guides first:

https://forum.tagdiv.com/how-to-make-the-site-faster/https://forum.tagdiv.com/cache-plugin-install-and-configure/https://forum.tagdiv.com/cloudflare-cdn/

If you need further assistance our support team will be happy to help with any requests on our official support forum.

Thank you! Bogdan B

Hello, I have some tips and suggestions for you to improve the theme. I bought the theme thinking that it would be better in some ways, but with a few days I see that some items can and should be improved by you.

1. You need to add all the templates that the site has in the cloud templates, for example, I can not edit Post Style 1 because it is not part of it, another item that I can not edit is Tech News’s home page, since the template is also not included.

2. In mobile theme I understand that the question is speed, but you should allow other elements to be used at least in the pages, for example, the contact page works normally, I know that adding elements only on the pages will not have performance problems to any website and yet everything will work correctly on those pages.

3. Newsletter should have an option in the theme to be added directly in the posts, the way it is today prevents use in some places because of the lack of template I mentioned in number 1 and even in the mobile theme it is not possible to use the same .

4. Ad units can and should be improved, I bought the theme largely because of this feature and the mobile theme, but I was already disappointed that I did not have an option to disable ads on certain pages, something that should be essential and that many people in the comments have been asking for a long time.

5. Still talking about ad units, it would be smart to add more ARTICLE INLINE to increase the likelihood of users placing more ads directly into posts.

I know it can be difficult to add or improve these items, but I think they are interesting features and I expected to have access as soon as I bought the theme, but in the end none of them are available, which brought a great disappointment in these aspects, final I stopped using the mobile theme because it does not work the contact page, in the ads I have to continue to use plugin so that they do not appear in some posts and at the moment I can not use the Newsletter because the template that I use does not exist in the cloud template and there is no option in the theme to add directly to the post.

But I also have to praise your work, because, the theme has many options that allows a great shape and personalization in every sense, being one of the best I’ve had so far in this area, needing only those small adjustments mentioned to stay practically perfect.

Sorry for my English, since I do not speak the language natively.

Updating: The number 2 I solved, the page appears a place to put shortcuts and write especially for the mobile version.

Hello,

Thank you for your suggestions. I will pass this information on to my colleagues from development and hopefully we can improve our thee in future updates.

And a few notes:

1. Only cloud library templates can be edited using the tagdiv composer. The standard post styles are deprecated and will be replaced by cloud library templates in the next big theme update.

3. You can add it into the posts by using cloud library templates for your posts instead of the old post styles: https://tagdiv.com/customize-articles-with-single-post-templates/ Each one of the post styles can be re-created using cloud library templates.

4. You can use the ad box to place ads on specific pages. Also you can change the header to remove the header ads form specific pages. What ads cannot be removed from specific pages? Pages do not have any ads that are placed across the whole site. Pages use ads that you place on them using the ad box, The header ad is the only one that can affect the page and there is now a header manager that allows you to select the header you need for each page in particular. You cna create 2 identical headers one with ads and one without ads. Then you simply use the header without ads on the pages you do not want ads on.

5. Indeed we get many requests for more article inline ads. We will be looking into this for future updates.

If you should need assistance, our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

Hello after i update my wordpress theme all my website mess up, please i need help i want to know what happend please this is my web http://sclivetv.com/

Hello,

I have accessed your site but everything looks fine. I think you managed to overcome the issue. If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

Pre-sales question / comments:

Your article (post) body content area is extremely narrow, and the font is smaller than other sites. The sidebar is distractingly wide. This makes the focus of the page (the body content) look lacking due to such an imposing sidebar. I checked all 10 of your post templates to see if you have any variation in these widths but they were all identical. Only had different headers. Is there a simple way to make the body content area wider without completely messing up the whole structure of the template? And possibly change and enlarge the font? I have tried to do this in other themes and it created quite a mess.

Hello,

Thank you for your interest in our themes. Yes, changing the content area width is possible as well as changing the width of the columns. Please check our official demos as we have custom layouts on the newer demos which show you what can be achieved with the new cloud library and tagdiv composer plugins: https://demo.tagdiv.com/newspaper_fast/ https://demo.tagdiv.com/newspaper_gossip/

Please also read this guide: https://tagdiv.com/customize-articles-with-single-post-templates/

Thank you! Bogdan B

Sorry to clarify – are you saying I will have to go with a completely different demo version (which usually means a completely different site look and style overall) just to adjust the width of the center area and sidebar? Or can I use the default Newspaper version and adjust it?

Hello,

No, you do not need to i stall a new demo. I just showed the demos as an example of what can be achieved. You can have that column layout on any demo. Including the one you are using. If you need help implementing such a layout in your pages, please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newsmag/ and we will be able to provide the steps needed to create it using the tagdiv composer.

Thank you! Bogdan B

All of a sudden the whole site of mine is wiped off. How could I know what went wrong?

Hello, you will need to provide more details to how is it wiped out. What was changed before this happened. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you! Bogdan B

Hi, how can I disable mobile theme after the last update, I have never used it but now my site is just an empty gray page when visited on a smart phone. I already deactivated mobile plugin, and uninstall it and cleared cache but the gray page remains. I don’t want to use the mobile theme how can I disable it for good please???

Cache issues, don’t mind my question. Thank you

Hello I’m fed up shit problem http://www.sourds.net/wp-admin/

impossible open admin !!! how

right now, i just need to access my website admin becuase am losing so much money for not posting anything right now as we post over 10 post per day.

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you! Bogdan B

I have put up a support ticket, but for anyone else just in case you have this problem, our website https://www.guitarandmusicinstitute.com was working fine and have been using Newspaper for quite some time. Added the update (very latest version) and our site has crashed. What I saw was the Newspaper plugin area trying to update the various plugins and in every case it said there was an AJAX error….now the site is dead. Hoping that something can be done to rectify this situation quickly!!!

I’m happy to say that the team behind GMI Guitar & Music Institute have got the website up and running again. It always seems to be a nerve racking affair to deal with updates for the Newspaper theme…will it or won’t it break.

Love the theme, hate having to deal with the updates!

Hello,

We are glad you got it working properly. Let us know if you encounter any further issues.

Thank you! Bogdan B

After the last update, I can not log in to the wordpress panel http://monitorfx.pl/ Warning: Cannot modify header information – headers already sent by (output started at /wp-content/themes/Newspaper/includes/wp_booster/td_util.php:1313) in /wp-includes/pluggable.php on line 1251

Warning: Cannot modify header information – headers already sent by (output started at /wp-content/themes/Newspaper/includes/wp_booster/td_util.php:1313) in /wp-includes/pluggable.php on line 1254

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) as well as cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you! Bogdan B

After the last update, I can not log in to the wordpress admin panel of my website https://myjawab.com

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you! Bogdan B

After the last update, I can’t access the admin area. I go to mysite.con/wp-admin, I enter the username and the password and then I get a dead blank page. I debugged and I get this error

Warning: Cannot modify header information – headers already sent by (output started at wp content/themes/Newspaper/includes/wp_booster/td_util.php:1311) in wp-includes/pluggable.php on line 1251

Warning: Cannot modify header information – headers already sent by (output started at wp-content/themes/Newspaper/includes/wp_booster/td_util.php:1311) in wp-includes/pluggable.php on line 1254

I uninstalled the plugin wp-booster and checked; it did not work. The frontend is working apparently well.

I have seen that other people are having a similar issue after updating. For those people that do not know how to access the admin area, I could access it by using this: mysite.com/wp.login.php

Tagdiv, what can I do to fix this problem?

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) and cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you! Bogdan B

How would you get the upcoming events for the Events Pro Calendar to appear on the home page? I have no idea how to get the shortcode to appear. Ideally I’d like for it to be like this.

http://action.animalsvoice.com/

Hello,

If you want to implement shortcodes into the theme please use the column text element like so: https://www.screencast.com/t/LFAFqmzqyfIO

If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

will you please add RTL support in the next update, and Viral theme, especially RTL it is so imoprtant

Hello,

Sorry but there are no current plans on implementing the RTL direction into our theme.

Sorry Bogdan B

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