I purchase your theme and I really appreciate your work, Please I need your help’ I want to add borderline to the theme I want the entire page background to be light ash colour while the contents and widget area will be white like this website “https://www.bellanaija.com”.
Thanks in advance,
Please post support request from the purchase account. On this account you purchase is not verified.
I have bought the subject and would like to ask.
I just want it theme that you have like the review how it can be done?
that is exactly how I bought it and I will change it from that one
Thank you for purchasing the theme. I have replied to your email.
Hello, i have just bought your theme. All works fine but i don’t know why there is no padding between MAIN DIV and SIDEBAR
check here https://archeoviaggi.it/2017/02/23/into-the-volcanic-archipelago-in-the-pacific-ocean-galapagos-islands/
i have only imported contents
purchase code: 32b210b1-0497-49b5-8e18-0a4d428141b6
can you help me?
Thank you for purchasing the theme. Currently that URL only shows an image. Can you please send me the URL with theme activated. You can send that to xconsa[at]gmail[dot]com. In the meanwhile, check once by resetting all settings inside Appearance > Theme Options.
Hello, email@example.com seems doesn’t exists
My apologies for the inconvenience. I should have cross checked before sending. Please email at xconsau[at]gmail[dot]com. Alternatively, you can send me a direct message from my profile page message box at https://themeforest.net/user/saurabhsharma
Ok, just sent en email with wp access data. thanks for support!
I have logged in and resolved the issue. It was required to save all settings or reset them as it was a first install.
hello after updated theme , bannok.com/volunteers
open on mobile it’s blank page..but on desktop it’s work good. how i can fixed
Thank you for purchasing the theme. If you are using any caching plugins, kindly clear/purge all caches. The blank screen on mobile may also appear if using any mobile responsive plugins like WPTouch. The theme is already responsive, so it is not required to use any mobile plugin. (If using any such plugin, kindly check by deactivating them).
well i founded the problem is
when open on mobile it set as “view mobile site” but when i change to “View Full site” it’s work.. how i can fix it.
ps. i didn’t use any mobile responsive plugins.
The “View mobile site” is not a theme feature. It could be a mobile specific or browser specific setting on your mobile. Let me know which mobile, operating system and browser you are using? I will search for relevant setting and will let you know.
Oh! sorry i got it .
caz jetpack plugin. as Enabling the Mobile Theme.
thank you again.
Hi, I am thinking of buying your theme, FoodPlus. It is important for me to see a “PRINT” button with each recipe but the only thing I see is a print icon in the “share social” row of icons. Do I have to buy another recipe plugin for this theme which will provide this?
Thank you for browsing the theme. The print button in social icons row is the one which will print the recipe post. The recipe feature is included in the theme’s core plugin. You need not purchase it separately.
The responsive menu is not working – once the dimensions are reduced to mobile size the menu disappears completely. Third-party responsive menu plugins have also proved useless – a hamburger appears but won’t expand. The website is http://calloose.co.uk
Kindly update the theme to latest version. The current installed version on your site is very old. Please also make sure to post comments from the purchase account so that I can continue providing support.
i bought the NewsPlus theme a few months ago but when i installed it it gives nothing
it’s just a blank white page with title and articles
there is no templates no plugins nothing
my purchase code is a1d5f7b1-28e8-4675-b69f-00c47bc18694
Thank you for purchasing the theme. The required plugins are bundled in the the theme and the recommended plugins are installed via WordPress.org repository. It will be required to install these plugins using the link which appear in dashboard of your WordPress admin.
There are 20 pre built page layouts for King Composer page builder. You will need to load them from the page editor. For this procedure, and also for installing plugins, please check the help manual located inside your main download/documentation.index.html file. If you find any difficulty in setting up pages, please send me your site URL and login details at xconsau[at]gmail[dot]com.
Hi Saurabh, something weird is happening to my site. Whenever I try to visit a woocommerce product category like this http://www.siliconbeats.com/downloads/acoustic-drum-loops/ I just get redirected. I haven’t set up any redirects. Not sure if this is a theme issue or a woocommerce issue?
Hope you are doing well. I just checked the site, but it didn’t redirect. Generally redirection may happen due to htaccess file rules. Here are few things you can check:
1. Clear all browser cookies and history.
2. Reset htaccess file of your WordPress root by deleting all it’s contents and pasting the default ones.
3. Deactivate all plugins except known ones like WooCommerce, NewsPlus Shortcodes, and then check the site. I had this redirect issue with one client where the conflicting plugin was NextGen gallery with BuddyPress. (This is just an example, but there can be another conflicting plugin).
If these doesn’t work, please send me your site URL and login at xconsau[at]gmail[dot]com. I will check it further.
Hi, I buy News Plus theme and now i have a problem for importing “all data.xml ” , when i want to import so after a while it show me request time out, i increased time out server to 400 and but it happend again and again…
even i split data but it show me the data not imported or it exist… either the menu have a problem , sub menu not show correctly…
what can i do?
Thank you for purchasing the theme. Please be aware that importing XML data will not set menus or widgets. These needs to be configured manually. So please go through the help manual located inside your main download/documentation/index.html. It has step by step instructions on setting up Home page, menus, etc. You can do so without importing XML data. The Home pages are available as pre made templates for page builder.
The XML data may only be needed if you want to populate your site with dummy posts and categories. Otherwise if you already have posts, then Home pages can be generated using pre built templates as described in the documentation.
Hi after I decided to buy a template you reviewed more than a template and signed an optional template on a newspaper but accidentally you bought the NewsBlog template. Can I cancel the process and refund the purchase of a newspaper template. Thank you
Thank you for purchasing the theme. You can submit refund request for any themeforest or codecanyon item you have purchased. See the help center article about getting a refund.
If you intend to use the theme for Arabic language, the theme is translation ready and also supports RTL languages. If you want multi lingual site, the theme also supports WPML plugin, or any free multi lingual plugins like qTranslateX and Loco Translate.
Thank you, I have sent a refund request and am waiting for your reply
I speak Arabic and an optional reason to template a newspaper that provides Arabic even in the control panel
Please see my reply in your previous comment.
I have changed the url from suddivahini.in/demo to suddivahini.in. but the website is still redirecting the inner pages to demo. aslo the home page is left aligned. please help me to fix this
Can you send me a URL of such inner page which is redirecting to old site. Right now I checked single posts which are not redirecting. Redirection may occur due to old/corrupted htaccess file. This can be fixed in following ways:
1. If using any caching plugin, purge all caches. Next, navigate to WordPress admin’s Settings > Permalinks, and save settings. This will re write htaccess file with currently selected permalink structure. You can also hard reset htaccess file by pasting the contents as shown on WordPess htaccess file codex page.
2. For the left alignment, I see that there is an extra 205px padding set on body element of page. If this is added manually in child theme or additional CSS, kindly remove it so that the page looks center aligned.
Please browse the url suddivahini.in. Go to sub page and again click on the logo. That will redirect to demo page.. And I didn’t put any additional css. All the css url is showing /demo..
In demo that is showing without left align. and all are perfect
I again checked the site as you said. I do not see any redirection or page margin. See this video taken at my end.
Could you add Google Rich Snippets compatibility for theme support? I want to use all in one seo rich snippets plugin; but the appearance of the theme is deteriorating.
In addition, the rating stars area will be very stylish for content display at home. Of course, under the title of the content, the star display is also great.
I translated it with the help of Google translate. I apologize for the mistakes.
(Like that: https://www.google.com.tr/search?q=https%3A%2F%2Fwww.mutfakyolu.com%2Fpisirme-teknikleri%2Fkirmizi-beyaz-et-marine-tarifleri.html&rlz=1C1SQJL_trTR784TR784&oq=https%3A%2F%2Fwww.mutfakyolu.com%2Fpisirme-teknikleri%2Fkirmizi-beyaz-et-marine-tarifleri.html&aqs=chrome..69i58j69i57.682j0j4&sourceid=chrome&ie=UTF-8)
The theme already support Google rich snippets / Schema microdata. You can enable it from Theme Options > General > Schema Markup. Enable this checkbox and save settings. The theme also supports rating stars via WP Review plugin. The benefit of using third party plugin is that your ratings will remain safe even if you switch themes.
I also want to show the highlighted images in search results.
By highlighted images you mean some sort of border or box shadow on images? Let me know.
No, sitemin indexes do not appear this way in Google search results.
This is how google search results are from another site. (https://www.google.com.tr/search?q=https%3A%2F%2Fmutfaksirlari.com%2Fzeytinyagli-deniz-borulceli-enginar.html&rlz=1C1SQJL_trTR784TR784&oq=https%3A%2F%2Fmutfaksirlari.com%2Fzeytinyagli-deniz-borulceli-enginar.html&aqs=chrome..69i58j69i57.1538j0j7&sourceid=chrome&ie=UTF-8)
This is my search result.(https://www.google.com.tr/search?safe=off&rlz=1C1SQJL_trTR784TR784&ei=-qzlWumIOuLE6ASUiZeoBw&q=https%3A%2F%2Fwww.mutfakyolu.com%2Fkek-tarifleri%2Fvegan-browni-tarifi.html&oq=https%3A%2F%2Fwww.mutfakyolu.com%2Fkek-tarifleri%2Fvegan-browni-tarifi.html&gs_l=psy-ab.3...137838.137838.0.138184.108.40.206.0.0.0.130.130.0j1.1.0....0...1c.1.64.psy-ab..0.0.0....0.unSy-arOqb8)
As a result, the stars come out, but the images do not come out.
The images are also schema ready. But on your site it seems you have not enabled Schema inside Theme Options. If it is enabled, make sure you are using latest version of newsplus theme and the newsplus shortcodes plugin.
hello i surprise . like this link
how i can fixe?
If any post doesn’t have a featured image, it will be skipped from the tile output. So make sure the featured image is assigned to the missing post. Also check that the offset is set to 0. If it is more than 0, then posts will get skipped to an offset number.
hello.., i surely made a feature image and did not set offset,
and i try to put offset to 0 , it same. could you visit to check at http://bannok.com/volunteers/
I will need to log in and check this issue. Kindly send me your site URL and WordPress login details at xconsau[at]gmail[dot]com. I will check it.
Update: The issue has been resolved now. It was required to set number of posts to “7” instead of “5”.
I’m trying to insert a page but says No posts found matching your query. Please try again by changing post parameters. using [insert_posts query_type=”pages” hide_meta=”true” pages=”111”]
Kindly try the following shortcode:
[insert_posts post__in="111" hide_meta="true"]
The query_type=”pages” is an old method and has been deprecated.
Thank you, this shortcode works with posts but not with pages, how can I insert pages?
The same shortcode works for any type of post, page or custom post types. You can specifically add a post type parameter too:
[insert_posts post_type="page" post__in="111" hide_meta="true"]
If this doesn’t work, cross check if the page IDs are correct, and are properly separated by comma.
The all_data xml appears to be the same for the food and default dummy_data?
Thank you for addressing the issue. I will add separate XML data for food and default demo. Meanwhile, you can email me at xconsau[at]gmail[dot]com for the food XML data.
Hi Saruabh, I’m just cleaning out any old http:// links and it looks like there are a couple that might be embeddd with the theme. <html lang=”en-US” prefix=”og: http://ogp.me/ns#" class=”no-js”>
<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1” />
<link rel=”profile” href=”http://gmpg.org/xfn/11”>
I tried altering the first one to https but that site has no https so it doesn’t work. Can I remove that link or use some other url?
These links doesn’t affect your site’s ability to show as fully secured. The links with resource URLs like images, anchor links, etc. shall be https. If all resource URLs except above mentioned ones are https, your site will show as fully secured. If it doesn’t, omit the http: part and only use //ogp.me/ns#
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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