Discussion on Newsroom - Newspaper Theme

Discussion on Newsroom - Newspaper Theme

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41 comments found.

Hi, thumbnail images on mobile are looking blurry on your demo. They are looking blurry on my website too. So, the issue is on your theme. I can’t find your new forum to ask for help. Can you reply here?

Hi there,

We would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.



  Support    Elated Portfolio part of   Qode Interactive

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I did a scan of the cookies released by the theme and about a hundred eltd-post-views_ appear. How can I not have these cookies released? You can see them here https://fpcgil.lombardia.it/cookie-policy/ Thank you

Hi there,

Our theme is compliant with GDPR, however, that does not mean it is free from cookies. The GDPR states that the user must be notified of any cookies used and you can simply add a GDPR notification plugin stating that cookies may be used in order to comply with its rules and regulations.

Or simply setup your privacy policy page.



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Quisiera saber si la barra de menús se puede dejar fija, al hacer scroll. Link del tema: https://themeforest.net/item/newsroom-a-contemporary-multipurpose-newspaper-magazine-theme/16698683

Hi there,

Thank you for reaching us!

You can change the header behavior to sticky in Elated Options > Header (please see screenshot).

If you have any additional questions please let us know.



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Hi I want to change the theme color. How can i do that ?

Hi there,

Thank you for reaching us!

You can do this within Elated Options > General > First main color, as well as some of our shortcodes do have their own color options. If you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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Hi there, could I try a demo of this site out please? I’d like to log in to the Admin panel to browse around before buying.

Hi there,

Thanks for taking an interest! We do not have any testing environment unfortunately but you can always check our themes documentation for more info on how the theme functions and what possibilities you do have with it. As well as you are always welcome to ask any further questions you have and we’d be happy to answer them.

Thanks



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Hi, sorry to bother you, I have one last question. In the sharers list I’d like to change pinterest and g+ with whatsapp and telegram, links are ok but I need to change the icons from the origin (not from the elated social dashboard, uploading new icons) Thanks!

Hello,

Thanks for the URL, we inspected the social share, and we can provide you with the CSS code to increase the size of the custom images. Apply the code from Appearance > Customize > Additional CSS:

.eltd-social-share-holder.eltd-dropdown 
.eltd-social-share-dropdown img {
    width: 12px;
}

This will be the result after code application: https://prnt.sc/realt3.

Regarding the colors, we really can’t affect the color (and hover color), since these are images. Regarding the initial color, you can always upload icons in the grey color.

Hope this helps :)



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Hi, thank you, I think I could upload all new icons (also for fb, twitter and linkedin) just to have them all the same style. But it is because it uses fontawesome or some other font-based system? Because in that case is it possible to replace the pinterest associated code with a telegram code? Thank you very much

Alessandro

Hi Alessandro,

Yes, you can upload all of them if you want.

Please understand that the default icons that are used are icon font, and that’s why we can change it’s initial and hover color properties.

If you want to additionally change the icons into the icon font, that could be achieved with CSS code, and in that case, please submit a support request on our helpcenter.



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Hello, can’t share blog on Facebook and Twitter, even if I enable the social sharing button. “Sorry, something went wrong.” is Facebook answer, Twitter opens main social network homepage.

Thanks Best Regards

Alessandro

Hi Alessandro,

Thank you for reaching us.

Please send us an email at helpcenter@qodeinteractive.com and provide us with your purchase code, your website URL, and wp-admin credentials, and our agents will assist you with this.

Thanks :)



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Hi, sorry to bother you, I have one last question. In the sharers list I’d like to change pinterest and g+ with whatsapp and telegram, links are ok but I need to change the icons from the origin (not from the elated social dashboard, uploading new icons) Thanks!

Hello,

You can upload your own custom icons, just navigate to Elated Options > Social Network https://prnt.sc/rdr5wt. Make sure to upload new icons to the social networks you don’t currently use (like Pinterest and G+ you mentioned).

Hope this helps :)



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Hi! I’ve purchased Newsroom theme, great job! I have a problem with infinite scroll, which is not loading in “Elated post layout 1”, (grid masonry template, with the list visualization no problems). How could I resolve it?

Thank you so much Best Regards

Alessandro

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.



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Hi, I have bought the Newsroom theme, I am trying to change the font of widget titles and sidebar titles. but I cannot change it. Can you guide me how can I do it? your quick response would be highly appreciated. Thanks

Hi there,

Thanks for purchasing our theme! :) IN Elated Option > Fonts you will be able to change the font family and size of your titles. https://www.screencast.com/t/YHqL6KhEh As well as in Appearance > Widgets you are able to change the setting for Title tag according to your needs. https://www.screencast.com/t/HijRKQzEabEA If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be more than happy to help.



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I added Woocommerce Checkout Addon’s, but I can’t see it on the Checkout page. They said it was a theme issue. Can I get some assistance?

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.



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where can I find the list of fonts that are stored in the theme, I need to compare this with work sans fonts. Thanks

Hi there,

In Elated Options > General you will be able to see all fonts available in our theme. https://www.screencast.com/t/goGomyjkuwTl

If you have any additional questions I would kindly ask you to submit a request at our help center an dour support team will be more than happy to help.



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Hi there :) Just to let you know that Newsroom features in our latest theme roundup on Tuts+ 25 Newspaper WordPress Themes to Make Awesome News Sites in 2020. Nice job—feel free to spread the news! 

Hi there,

Thank you very much, we really appreciate it! :)



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Image issue on desktop and mobile

The not-featured items image is blurry and not displaying great on desktop and stretched totally on mobile

Hello,

Thank you for choosing our theme and for writing in!

We see that you have submitted a ticket for this issue as well, we have assigned a support agent to that ticket and it will be resolved shortly.

If there is anything else that we can assist you with please don’t hesitate to ask.



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When a post is made, the name of the author of the post appears together with with word ‘Author’ as in Author: John Lewis. It just looks unpleasant seeing the word ‘Author’ displayed everywhere on the home page. Please how do I get rid of ‘Author’ in the authors’ name. Thanks

Hello,

Thank you for reaching us.

In order to change this, you’d have to go inside the template files to remove “Author” label. Since this label appears on different elements and different layouts, we don’t know how did you build your website, that is why we’d kindly like to ask you to submit a ticket to our support forum https://elated.ticksy.com and include your website URL along with wp-admin access and one of our support agents will assist you.



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Thank you for your kind response. I actually submitted a ticket to support last year and they responded thus: “This is definitely not editable thought our theme options, I am sorry. This is rather strange since I really can’t reproduce this particular issue on my local installation. Could you please temporary disable all of the plugins and reinstall latest version of the theme?”

I have reinstalled the theme over two times up to the current version and still same issue. The support team even referred me to third party developers, strangely. I was very disappointed. No one could solve the issue after all. Only the author of this theme can. Any assistance from you would be greatly appreciated please.

Hi,

Alright, please write us at support@elated-themes.com including your purchase code, wp-admin and FTP details and we’ll try to help you out. Thank you.



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Hi, My client bought a newsroom theme and sent me to configure. All are perfect but post excerpt is not working. I have opened a support ticket 2 days ago but still I didn’t receive any reply. I need your immediate support to fix excerpt issue. TICKET #1977516

Hello,

Support agent has been informed, your ticket will be answered as soon as possible.

Elated

Thanks for your response. I am waiting for the further reply for the support agent.

Hi,

Your ticket is already updated, please check it’s status.

Elated

Hi,

This is rather important. I am usein the theme https://newsroom.elated-themes.com/ for my website. But when viewing the site and the theme on mobile, some of the images blur completely. Can someone please tell me how to fix it.

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best,
Elated

slider revolution + V/composer is not activated. Tried your fix of deactivating and reactivating but it doesn’t work.

Have the latest theme too.

Slider revolution wont let me use templates – is that normal?

and templates inside VC dont work either

Hi,

The extended licence we used for WPBakery and Revolution Slider doesn’t allow access to predefined templates from the plugin author. Default WPBakery and our custom shortcodes will be available, as well as our own imported Rev Slider slides, however, if you want to have access to their template library, you’d have to purchase a standalone app. An overview about extended licence can be found here – https://themeforest.net/licenses/terms/extended

Elated

Hi – will your team be updating this theme to HTTPS? We have changed our URL, adding this security measure but the Newsroom theme does not have this URL connected to it as of yet.

Hello,

It is unclear if the demo content will be running on secured protocol in the future, however this doesn’t have anything to do with your copy. You should switch all your content to secured protocol on your own, from domain side, because it’s server-related task.

Elated

when i try to upload the theme, i get the following error:

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

help!

Hello,

You can seek help in this public article and if that doesn’t help, please submit a ticket to our support forum and we’ll lend you a hand.

Elated

How about cyrillic fonts for this theme?

Hello,

We don’t have any cyrilic fonts implemented in our theme by default, sorry about that.

Elated

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