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i ‘ve the same problem like svlahou some weeks ago. i can not use your “home/splash page” template. i get only a blank page. no shortcode-output from “[metro_tiles]”.
- with and without demo-data
- two different dedicated servers
- php 5.3 and 7.0
- wordpress 4.2.6 and 4.4.1
and the “home-splash.php” only contains 8 lines of comments?!
i need support please.
You forgot to setup the one-page properly. We have already included the steps in documentation. If its confusing you please do post the question on support forum our developers will assist you for sure.
excellent, it works! thanks for your help!
If you need support please do post it on our forum only. Thank you
Metro tile> Tile Width 2 > When I look over to mobile up to 360 resolution, doesn’t scale Tile Width 2
Its a support query, kindly post the same on our support forum along with URL to your installation. Our developers will assist you once they are back online
Interested to purchase theme your theme SEO friendly?
It follows all basic SEO practices.
Thanks for reply
My Webster http://www.drbharat.agravat.com/ current Page Rank 1 and Alexa rank 9 lac. If i purchase your theme and create my website in portfolio theme any problem create like my Ranking,
Your existing site is a multipage site with lots of contents, NEXT is a one page theme so you can stuff that much contents which may affect SEO. We are not so sure about that, please do consult an SEO expert wether One-Page site is oke for you or not
I need to know how to make ‘link’ tag working on service section that I made a contents with buttons but the links doesn’t work at all.
Please do post your query on our support forum. Our developers will assist you. You can also search our forum for similar question and solution
Hi. First of all, thank you for this theme. It is unique and cool. I have set up my website already and everything was fine. Unfortunately, recently, I noticed that text in my pages is not showing up on the one page homepage (website: estemc.org, pages: “Members” & “Partners”). My website was fine before. The text on these pages has only recently disappeared. From the backend, I have checked each page’s text and it is there as it was before. However, now on the frontend, it is showing as blank. Please help. P.S. I know my support has expired, however, I find this to be an issue of the theme as the website was 100% fine before but recently this text has disappeared and I have made no edits or changes whatsoever. Thanks in advance for understanding.
We had pushed an update recently and the theme is compatible with latest WP version. Please do update the theme if you haven’t done yet.
Hi. I have just updated the theme to version 2.3. Is this the most recent update? Unfortunately, not only has the problem not been solved, but now the contact form on the Contact page (i.e. Contact section of one page) is also not showing up. :-/ What’s going on? Please help.
Please do post this question with your link and login info on our support. We will look it to your installtion to find the possible cause.
I have replied in support just now. I am unsure how to post my login information privately. Please advise so we may move forward. Thanks.
You can post it using private reply feature. Just reply to that thread you created. While posting please check ‘Private Reply’
Hi. I have just now followed your instructions. Thanks again for your quick support!
We will soon process your query, please be patient.
Hello, Layout 3 url is not working? Could you guys help me with this?
Please leave the query on our support forum. We will assist you soon
Hi Guys, what a beautiful theme! I’m about to purchase it and I’ve got a pre-sale question. Is it possible to feature a Vimeo vid in any of the frontpage boxes? Many thanks in advance.
Hi thanks for the purchase, so far video tile is not available as an option.
Hi, I am using this template for my website and my clients love it as it sets me apart from my competition. I am however thinking of doing some updates on the website and would like to add some Visual Composer functionalities. Is this theme compatible with Visual composer or any plans in the near future to do so?
This theme is not compatible with visual composer. However, you can use mapping functionality of Visual Composer for NEXT shortcodes.
Hi, Thanks for the feedback. I have installed the VC plugin and the sweet custom menu on the left has disappeared. Any way to have it back via the mapping functionality?
Can you post your query on our forum. Our developers may need login credentials, so please contine discussion on our forum.
Hello I wanted to buy this wonderful theme but i have a questions….
The theme will update in the future?
Thank in advance!
Yes. There will be all necessary updates to make it compatible to the latest WordPress versions
Ajax Data Expression not working
im have same problem with ajax data, can you send new single-portfolio_item.php.
Hello. When this wonderfull theme will be updated for 4.8 please ?
It is compatible with WordPress 4.8
Nice. Update the description
I buy the template, gone on the support forum, try to register with 3 differents emails, but never received the mail with my password…
Can you check it inside your spam box? If it is not there please do send an email to firstname.lastname@example.org along with purchase code details, we will create an account for you.
Hi, I’m trying to preview the theme but it doesn’t load? Does it still work?
How can I change the order of the “Front Page” sections? I have added pages “Include to one page” and I want to modify the order in which they are displayed on the home page.
I want to show “Portfolio Galería” and Contacto Form in the last position (see: https://www.architecturedelpaisaje.es/v0/)
Thanks in advance.
Kindly post the query on our forum along with the link. Our support team will help you
Please post your query here: http://forum.designova.net/ – This is our support forum, we are not providing support through comments
Yo estoy solicitando soporte a Designova. No consigo entrar en vuestro foro de soporte para un cliente como yo que he comprado el tema. Ayuda.
No encuentro vuestro foro. Indicarme los pasos para solicitar ayuda!
We provide support via our official support forum: http://forum.designova.net
You go to this page http://forum.designova.net and create your account to post query on forum thread for NEXT theme (shown in same page http://forum.designova.net )
You need valid purchase code (if you don’t have it, ask your client who bought the theme) to join support system. This is to validate your license.
Once you post query on our support forum our support team will get back to you there.
I have entered the link http://forum.designova.net and requested registration by sending an email to wordpress [at] designova.net
I await your news.
Already email the login details. You can continue on the forum
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