41 comments found.
Hi, it is possible that you upadte a totally new version with only Elementor? because still there is blocs with KC, not possible to disable it, and it’s too old (unsafe on server: alerts), and some plugins even not work anymore with KC. thanks
Dear customer,
I am pleased to inform you that we have already updated the theme for compatibility with Elementor and other plugins. Should you require further information or assistance, please do not hesitate to contact our support team.
Thank you for your continued patronage.
Best regards, BootXperts
Hi, i sent you email about one issue with Map address icon logo in footer when mobile . thanks
Hi,
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Thank you
Does this theme use event calendar?
Yes, You can use the event calendar plugin on this theme.
Hi, i wrote you some emails about one issue with the color of font in “Cart”, and how to upload photos in Gallery? thanks
Hi, Please create a ticket here https://hasthemes.com/contact-us/ Thank you.
Hi, when i create a new page, at the top there is the tittle and Home/NameOfThePage and a mix table picture: how to not display this? thanks
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
ok, i did it
Thank you.
.
Hi, about Shop, how set for receive an email with the reference of the ordered object? thanks
Sorry for the late reply and inconvenience. This feature is available in the WooCommerce option.
Hi, on your doc you explain how to install it, but nothing about updating….
Sorry for the late inconvenience. We will update the documentation within 24 hours.
Hi, ok, let me know when it will be please (i am waiting for update it). thanks
Hi, Already we fixed this issue Thank you.
Hi, how can i change the number phone in footer, by a group whatsapp link (that open whatsapp when click) ? thanks
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Hi, i have a problem : your support page is not working now. and a lot of SPAM emails are sent from the website where i installed your script, and my hosting provider blocked the email functions now….and admin panel from my website return a 403 error
its ok, i deleted all and put a backup : was hacked 
please is this compatible with king composer visual editor? or any other visual editior?
Yes, it’s compatible with the king composer.
You guys did an amazing job on this theme. Adding a payment gateway like square won’t be an issue I believe?
Thanks a lot for your kind words. No it shouldn’t be an issue if you add a payment gateway like Square.
Most DJ profile, the “event 523” is not aligned why? not look good like this. Gallery pictures are linked from Instagrazm, or can upload any pictures want? thanks
Hello,
We’ve replied to your ticket. Please check
Thank you
Very nice template and excellent support 
Thank you. Feel free to contact us at any if need more assistance.
Why it’s possible to book a table for an event, if this event already occured?????
Hello,
We’ve replied to your ticket. Please check
Thank you
Hi, it is possible to add on footer the icon of TikTok too?
Hello,
We’ve replied to your ticket. Please check
Thank you
Hi, do you have a manual or video for the theme update method? Thanks.
In the documentation it does not seem the way to update. Because you can’t tell me how it is done or do you want me to pay you for a procedure that is included in the product, I mean the free updates, and obviously we must know how they are done? Thanks.
Sorry for the late reply and inconvenience. There are limitations in the documentation which we will update in future!! No, there is no payment involved in this process of support. Please create a ticket and take our friendly and efficient customer support for your issues.
Ok, very kind and thanks for that, it’s probably a simple procedure, but I don’t want to risk all the work for a theme update error. Thanks.
Hello, Sorry for the inconvenience. How can you update your theme? First of all, download the latest theme from ThemeForest. Now go to your WordPress dashboard > Appearance > Themes > Add New > Upload Theme > Upload the theme zip file here and then click the Install Now Button > Replace current with uploaded. For a better understanding please check out the screenshots below. Add New: http://prntscr.com/1qeb7iw Replace current with uploaded: http://prntscr.com/1qebe5e Thanks
Thanks, it was that simple. Best regards, very friendly.
You are most welcome. Feel free to contact us at any if need more assistance.
Hi, why does mobile menu not work. i defined it on the theme options but its still to wide on mobile. Thank you for your help
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Hello, why is my template not responsive anymore?
Hello, I am sorry that your question is not clear to me. I would be pleased if you show me the issues through screenshots. Or If you contact us through the help center with share your purchase code and email id, you will get a better solution. https://ticket.hasthemes.com/ Thanks
Don’t you feel 89 is a bit much in Corona times? This is the only template I find with this price :s
We think the price is fair enough as compared to our effort on this theme. There are other low price theme, you can use those if you have a lower budget. Thank you.
In documentation you write about import nightery.xml BUT it do my site with double content.
Seems you installed demo 2 times, You can remove the extra pages. Or you can reset the content by using wp reset plugin. And try again to import content
Can I use video as a header? Replacing the image?
There is no option right now, We will update it in next version. You can add custom code to do this now.
