52 comments found.
Hello i am from team MultiVendorX previously known as WC Marketplace .We have rebranded ourselves .So we have contacted you through mail regarding that.Since we have updated I would like you to check how it works with your theme and update the compatibility. On the basis of that, we will enlist the themes on our priority list.
It will be great if you kindly response back to our mail.
Hi,
Thank you for your interest.
We will look into that and keep you informed.
Hi, it seems your theme has issues. my cpu keeps getting overloaded because of too many ajax requests, even from a single customer. How can I resolve this please?
These urls: /wp-admin/admin-ajax.php
/?wc-ajax=update_order_review
Good Day I am receiving this error even though the theme shows up to date: Your theme (Nika Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
Hello, a few months ago I bought the theme and just a few days I’m going to install it. I would like to know how to switch to Spanish, considering that it does not translate for me from the loco translator plugins
Hi,
Thank you for purchasing our theme.
Please send the ticket here: https://tickets.thembay.com/
Our Support Team will help you.
Have re installed the theme and gone through all the steps. It shows all the demo pages and plugins are installed okay and all required plugins and child theme installed and active but when i hit to view the site it shows a blank screen.
Hello Support,
I can’t re-order the products in Nika Products Widget in Elementor. When I change the order of produt, it changes only in backend (I mean only during editing in elementor) but nothing change in frontend. For example, I order the products by Date – ASC and then change it to by Date – DESC, but nothing changes in forntend. I tested with many options such By Date, By ID, etc. Nothing works but it only works with price.
At that place, I would like to order the products by Date – ASC. How can I do?
With thanks. Tha Khin
Pls how do i fix this error = ( ! 1 configuration error detected ). shown on my dashboard, on the contact form section of ” Upload prescription “
I can’t find any option to add brands. Please!
Hi,
To use this function, you need to install the plugin https://wordpress.org/plugins/yith-woocommerce-brands-add-on/
Ok, very quick reply. Thanks.
Hello How do I add the “my account” icon at the top next to the cart. For mobile! Regards Dan
hello do i have the right requirements?
PHP version 8.0.18 (Supports 64bit values) PHP SAPI cgi-fcgi PHP max input variables 5000 PHP time limit 600 PHP memory limit 1024M Max input time 300 Upload max filesize 50M PHP post max size 50M cURL version 7.71.0 OpenSSL/1.1.1d
?
Hi,
The above parameters are completely suitable for using the theme.
attention bad assistance, indeed it does not exist, you open a tiket and no one will ever answer you, the topic is cheap but you have to help yourself! I DO NOT RECOMMEND IT TO ANYONE
Hello,
Your ticket was answered on May 16th. However you didn’t read it. Please check your email again: https://prnt.sc/wtNxWqG_7p8k
Hahahaha you really have a cheek, why don’t you post when my first request was sent?
Sorry no deception here. I checked, you submitted 2 tickets:
1. The first ticket was sent on May 15, we replied on May 16 as I answered above.
2. The second ticket you sent on May 19, we replied on May 20.
You bought the theme on May 14. So your first request is not the above 2 tickets? What requirement is it???
We always try to answer all tickets in one day, except on public holidays. You buy the theme and you get support, there’s no reason for us to refuse that.
and then do a review of your email system because we have not received any email of your response!
The email system is still working fine. Can you try to check the spam again?
i make peyment try 5 time but all time payment failed pls support me im from inda +919977779390
Hello,
For this problem, please contact the Envato support team => https://help.market.envato.com/hc/en-us
We can’t help with that.
I try many times please tell me any other options to purchase are payment gateway
As I said, I don’t help this problem. Please contact the Envato support team.
sir i setup theme in my word press but theme is not display
Please send the ticket here: https://tickets.thembay.com/
Our Support Team will help you.
Upload Prescription has issues after new update, how can this be fixed?
add to cart Button suddenly disappear for site, how i can solve this issue?
My host needs to know: Regarding XML Reader, you would need to specify which extension you require to be enabled
Hello, thank you for the theme. Certain functions seems to be missing in the theme. Example: Buy buttons/add to cart. As well the product filter doesn’t look like your demo.
Hello,
Maybe some configuration is wrong. Please send the ticket here: https://tickets.thembay.com/
Our Support Team will help you.
Is it 19$ annual payment or a lifetime fee?
Hi,
$19 for lifetime.
please I want ask you before buy your theme is there a way to show quantity mode in home page grid products
Hello tahapc,
Thank you for your interest in the theme.
The quantity mode function applies to all types of grid products on all pages of the website including the home page.
Hello I cannot change the default demo logo from the cart or the checkout page. I looked everywhere. Can you please help me?
salut ! j’ai besoin d’aide s’il vous plait… quand je valide une commande le lien ne reçoit pas le mail dans sa boite de réponses mais plutôt dans spam.. comment faire pour que le client reçoit le message dans sa boite de réponse ?
Hi,
Please submit the code here: https://tickets.thembay.com/
Sorry, Due to the Lunar New Year holiday, support may be delayed.