38 comments found.
Hey, its the one time fee for this theme or do I have to pay again for an update?
Hello! No, you don’t need to pay for updates. It is totally free for the lifetime.
When I click on each portfolio it gives me error 404 page not found. I’ve already updated the theme and plugin and it still gives the same error. Can you help?
Hello! try to update permalinks. Make sure to submit a ticket if the issue remains.
Hi, I just purchased the theme and tried to install and failed. It says: The theme is missing the style.css stylesheet. Please provide support. Thanks.
Hello! Please make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Hello 
I bought this theme in 2021 and I extended the support about this theme in April 6, 2022 but i can’t use the theme on my website.
I don’t know what to do, I need some help please.
Hello! most likely you just need to update the theme and bundled plugins. Besides, you also can submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Hi There, i am interested in buying this theme but i have few questions to before make purchase. 1- Is option available to replace theme color? 2- Do i need to buy Elementor pro to edit the website? 3- Will it work fine on WP 5.8.2 version and will it be ok in future WP updates? Thanks,
Hello! 1. Yes, there is an option to change the theme color. 2. No, there are a lot of tools build-in the theme. 3. Yes, it is.
The same mistake as the one someon had a week ago. I updated WP, then plugins and I updated Nimbus and then I got critical error notification… I went back to the previous version where the column customization doesn’t work … but at least my web is active …
Hi! The latest theme version works well with the WP 5.8+
Is Nimbus compatible with WP 5.8.1? When I update theme I get a critical error. I updated WP, then plugins – ran elementor databse update – all good until I updated Nimbus and then critical error.
Hi! It should work well after the theme and plugins update. Besides, the database update is also important.
When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.8 Current theme: Nimbus (version 1.1.2) Current plugin: Nimbus Core (version 1.1.2) PHP version 7.4.22
Error Details
An error of type E_ERROR was caused in line 389 of the file /home/jcwork/public_html/wp-content/plugins/nimbus-core/includes/elementor/includes/loop_settings.php. Error message: Uncaught Error: Object of class WP_Error could not be converted to string in /home/jcwork/public_html/wp-content/plugins/nimbus-core/includes/elementor/includes/loop_settings.php:389 Stack trace: #0 /home/jcwork/public_html/wp-content/plugins/nimbus-core/includes/elementor/includes/loop_settings.php(181): WglAddons\Includes\Wgl_Loop_Settings::taxonomies_suggester(Array) #1 /home/jcwork/public_html/wp-content/plugins/nimbus-core/includes/elementor/widgets/wgl-portfolio.php(890): WglAddons\Includes\Wgl_Loop_Settings::init(Object(WglAddons\Widgets\Wgl_Portfolio), Array) #2 /home/jcwork/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2203): WglAddons\Widgets\Wgl_Portfolio->_register_controls() #3 /home/jcwork/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(480): Elementor\Controls_Stack->init_controls() #4 /home/jcwork/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(172): Elementor\Controls_Stack->get_stack() #5 /home/jcwork/public_html/wp
Hi! Could you please make sure that the theme and plugins are updated?
Yes , all theme and plug in are update.
Elementor => 3.4.3
Elemento Pro => 3.4.0
Theme => 1.1.3
Nimbus Core = 1.1.3
The latest theme version is 1.2.0
You must update the theme to use with the new Elemmentor Pro .
If you have some problem with the Elementor you need to submit a ticket to our forum and provide more details.
Nice design, heavy and slow theme. After a year portofolio gallery mode doesn’t work…
Hi! Most likely you just need to update the theme and bundled plugins.
is the template compatible with Elementor Pro?
Hi! Our theme is recommended to use without Elementor Pro. There a lot of features and modules out of the box.
I paid 61$ but site are not available??
Hi! Unfortunately, you are not marked as our customer.
Hello – I installed the demo. I am getting an error on the homepage and it has something to do with the wgl extensions – some images are not displaying in the frontend, but the backend appears fine, the wgl counter is not working, the WGL Clients is not formatted correctly and will not scroll. I submitted a ticket but have not heard back. Error is here: jquery.js?ver=1.12.4-wp:2 Uncaught Error: Syntax error, unrecognized expression: .menu-item > a[href*=#]
Thank you for the submitted ticket! It is the best way to get help!
Can i change the font into any other font i like or is it fixed within the theme?
Hi, you can change the font without some problems. We have an option to do it.
The theme looks beautiful. Is it available in html as well?
No, this theme available only as a WordPress template.
Do you have any examples of this with some basic sans serif fonts? I’m not a huge fan of the programmer type font. Also, can you help me understand how some of the image customization works. I really love the animations and would like to know more about how I would customize them before purchasing.
Hi, I just purchased and went to upload the demo data but it looks nothing like the demo! All the buttons are decompressed and broken?
Hi, please submit a ticket and provide url/login/password. We will check what is going wrong.
Thank you! My last question is this? What are the fonts you’ve used in the theme? The main bold one for headlines, the body copy, and the handwritten font?
You can check it by yourself in the Theme Options->Typography or ask this question to our support specialist.
I did look in there, but it’s listed as “Default.”
if you speed up the template I want to buy it, it’s more creative.
Beatifull ! Perfect !
Absolutely love your theme! It’s a 1000 sales theme, glad I got it before every other person did :)))) I left a ticket in the support forum regarding the theme activation, looking forward to a response to that!
Your issue has been resolved! Thank you for the submitted ticket!
thank you very much, that was a very fast and considerate response and it solved my problem!
Hello I am facing some problems. Website was working perfectly then it is gicing some issues can you check? https://mshavkatovna.uz/
Hi, we provide support services via support forum. You need submit a ticket to get help.
