Envato says Customer support for this theme is included but there is no way to contact the developer. They say there is excellent documentation, but... where is it? They say a lot, but there is nothing...
Author response
Hello,
We find that you have not created support tickets.
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you step by step.
Thank you
If you are looking for a freely configurable theme for your project, I think this is one of the best choices to make.
Moreover, the support is very responsive and attentive.
I had a problem with a third party plugin installed on this theme and Thememove support immediately took care of my ticket and solved my problem.
Great job and keep up the good work guys.
Author response
Thank you so much!
When there are any questions or issues related to the theme, the author has responded very quickly, and resolved the issues. The design is wonderful, a very good looking theme. Thanks for taking care of your purchasers!
Author response
Thank you so much. Have a nice day!
Great customer support!
Verry difficult to installed the demo and get now answear from their tikets
Author response
Hi Dsignica,
We are working on your ticket. Please provide the information. Moreover, next time when using theme & support system, you can give the author more time for responding. It should be around 24-36 hours.
Regards,
TM
Very good service, always makes us satisfied
Great theme, great customer support. They respond fast to any issues or questions you might have. Thank you so much for your support.
Thank you very much for your continuously supports
very useful for my filmmaking website
Real very fast and effective answers to all issues.
Your work with this theme is amazing. Lot of customizations and functionality, great design.
Most important great support, quick response.
Keep doing a good work.
i loved this design and code
