31 comments found.
Hi if i obtain the theme from the elements.envato.com how can i get the updates?
Hi,
Package download in Element is sync with ThemeForest
Best Regards!
The theme has a problem when selecting a variation of a product, the photo does not change. Any solution?
Hi I have this as a template on Envato Elements account, how do I go about getting support for your template? Thank you.
Hi there,
Envato Elements not provide support services, you should buy license on ThemeForest, you will get fully support services form us.
Best Regards!
Can you make the theme compatible with the current WoCommerce version?
Hi,
We’ll update it soon!
Best Regards!
Hi,
I wanna inform version 2.4 of this theme available now!
Best Regards!
I am trying to fix a site that uses this theme but cannot figure out where the woocommerce image sizes are. Please help!
Hi,
You can request support via our support forum system: http://snstheme.com/forums/forum/wordpress-theme/nitan-fashion-woocommerce-wordpress-theme/ It just for our customer.
Best Regards!
No documentation about how to change image sizes?
Hi,
You can refer this: https://docs.woocommerce.com/document/image-sizes-theme-developers/#section-2
More question please create topic on our support forum system
Best Regards!
Hey there, the theme isn’t supporting the latest version of Wordpress or the latest version of Woocommerce. My store is now broken. Are you going to release an update or do I need to look for a new theme?
Hi,
Please update to version 2.1 of this theme. Check our changelog: http://doc.snstheme.com/wp/nitan/#Update_History
In the future, if you have any question or concern please create a topic on our support forum system. Our support team will advise/help you.
Best Regards!
Thanks for the great support!
How can I show top advertisement
Hi,
Please create a topic on our support system and tell us know more detail about your issue. Our support team will advise/help you
Best Regards!
please give me reply as soon as possible
Hi,
Did you purchase our theme? I did not saw PURCHASED label near your account
You can request support on our support forum system http://snstheme.com/forums/forum/wordpress-theme/nitan-fashion-woocommerce-wordpress-theme/
Best Regards!
hi I bought this theme but when I do any changes from admin panel then show me this error “Invalid security credential. Please reload the page and try again.”
Hi,
Did you purchase our theme? I did not saw PURCHASED label near your account
You can request support on our support forum system http://snstheme.com/forums/forum/wordpress-theme/nitan-fashion-woocommerce-wordpress-theme/
Best Regards!
Hi there, any updates planned?
Hi,
We’ll update the next version is this week
Best Regards!
Hi there, WooCommerce version 3 does not work. Error:
Notice: get_product is deprecated since version 3.0! Use wc_get_product instead. in /home/site/public_html/wp-includes/functions.php on line 3830
Notice: WC_Product::get_gallery_attachment_ids is deprecated since version 3.0! Use WC_Product::get_gallery_image_ids instead. in /home/site/public_html/wp-includes/functions.php on line 3830
Hi,
It seems we’ve reply your topic: http://snstheme.com/forums/topic/woocommerce-version-3-not-compatible/ on our support system
Best Regards!
Hi there, when using the SNS Product Tabs element, the product images that are displayed are the actual original sized featured images instead of the thumbnail size that is set for product images in the woocommerce settings.
This means that all the large images are loaded and makes the page load very long. I hope that makes sense. Can you assist?
Hi,
Please create a topic on our support forum and tell us know more detail about your issue, our support team will advise/help you
Best Regards!
Hi there, when importing demo content, will I get all the home pages as well?
Yeah, You will get Demo Content like our live demo
Best Regards!
Hi there, really enjoying the theme and support so far. I just have one aspect that needs some changing:
At the moment, when viewing products on the shop page or through shortcodes, the products information such as title, category and price are all shown on top of the products featured image. I need for this information to either appear below or above the image. Please can you assist?
Could you please create a topic on our support forum, and tell us more detail. Our support team will advise/help you
Best Regards!
hi, why update cart not working?
http://demo.snstheme.com/wp/nitan/?page_id=73Below is my site.
http://119.195.102.159:86/shop/It is urgent and important. Please answer.
Hi,
I’ve try on your site and it work well, Check my record video: http://take.ms/U4I9p
Best Regards!
Thanks for the answer. But the number button does not update.
I checked the video report.Hi,
I think you have a misunderstood, The number on the cart(near main menu) is product number on your cart, it’s not quantity.
Example: Your cart has Product A and Product B then the number is 2. Your cart has 2 Product A and 5 Product B then the number still is 2
Hi,
It seem your product regard to Manage stock and Stock quantity, please check my screenshot: http://take.ms/9DP1S
Hi.
I did not manage inventory. There is inventory. It does not matter whether the quantity is increased or decreased.
Does any Themeforest shopping mall theme work with the increment / decrement buttons and updates on the cart page?
hi.
why not working in cart page qty-increase / qty-decrease button
thank you.
Hi,
Please create a topic on our support forum: http://snstheme.com/forums/forum/wordpress-theme/nitan-fashion-woocommerce-wordpress-theme/ and give us admin account, ftp account to debug for your case
Best Regards!
hi. update cart button ajax not working.Answer please
i cant import the demo content. so frustrating.
Hi,
Please check our reply in your topic: http://snstheme.com/forums/topic/cant-import-demo-content/#post-24168
Best Regards!
Hey,
Have just bought this theme and there seems to be a problem. Whenever I try to get to the plugins page in the admin, it redirects me to http://cellar.spudworks.net/wp-admin/tools.php?page=redux-about
I cannot get past this screen to the plugins section!
Hi,
We dont have this issue. Please create a topic on our support forum, and give us your info(admin account, ftp account) our support team will advise/help you
Best Regards!
After installed the theme, it doesnt appear anything.. would you like to check it out? it stopped before header, can’t load anything after that..
Hi,
Please create a topic on our support forum: http://snstheme.com/forums/forum/wordpress-theme/nitan-fashion-woocommerce-wordpress-theme/ and give us more details about your info. Example: your uri, admin account to check. Our support team will advise/help you
Best Regards!
Hello. Not cant add demo content. maybe i can get xml files?
Hi,
Please refer our document: http://doc.snstheme.com/wp/nitan/#Install_Demo_Content
If you have any trouble please create a topic on our support forum: http://snstheme.com/forums/forum/wordpress-theme/nitan-fashion-woocommerce-wordpress-theme/ and give us more detail about your issue, our support team willa advise/help you
Best Regards!
Nice theme! 
Thanks
