Love the look of this…on my laptop. But it crashes Safari on two different iPads. Retina. Latest IOS 7.1. Can’t go down that road if it ain’t gonna work. Response? Would really like to use it anyway. Is it possibly a demo issue?
Hi, Thank you so much for your interest in Nivan, We truly appreciate it.
Oh, This is the first time anyone reported this, This is strange, We tested Nvian on iPad and it worked fine. It may be a demo issue, Does it crash on every one of the demo sites?
Hi, Can you send me a print of the backend? I’m about to buy your theme but i really want to see the backend and the article shortcode (pagebuilding) items.
Done some bad buying in the past, please send em to email@example.com
Hi, Thank you so much for your interest in Nivan, We really appreciate it.
I did send you some images from Back-End, Most pages just require setting just a Template, and you can build your Homepage by using different shortcodes.
Beautiful theme. Very happy with it thus far. I am currently setting up a site for myself and things have been going great. One issue though, when I test the site with chrome it doesnt seem to load. Firefox and Safari work perfectly though. Do you know what the problem might be?
Hi, Thank you so much for purchasing Nivan, We really appreciate your choice
This seems extremely odd, What version of Chrome are you using? On what OS are you testing Nivan? Have you tried testing it on another machine with Chrome Browser?
got it working. Not too sure what the problem was but pretty sure it was browser related.
I’m glad it’s solved, Thanks for letting us know
Hi, I’ve just installed the theme and imported the one-page layout with revolution slider and the site shows me following error:
Uncaught TypeError: Object [object Object] has no method ‘addEventListener’ plugins.js?ver=1.0.0:1798
Do you have any live example of website so I would be able to check this issue?
Superbe theme !!! Is it possible to have multiple portfolios on different pages ? thx
Hi, Thank you so much for your interest in Nivan.
Yes, Why not, Mix it up, Have fun!
some pre-purchase questions.
1) Is there a page layout/builder with this? How easy is this theme to build up and customize for a novice?
2) is there an easy way to stop the logo sliding up when I scroll down a page? Can it be fixed?
3) If I choose to can I have a coloured background behind the top nav instead of it being 100% transparent?
4) In the Portfolio section is it possible to have a video auto play, full width with no controls – just like the section background video but still have the project info underneath?
5) In the individual portfolio elements I cant see an easy way to get back to the main portfolio grid – theres no button or back to portfolio icon. Is that correct?
Im based in the UK. Where are you based in the world and what sort of support can I expect as a novice WP user and what’s your response times like?
Hello Thank you so much for your interest in Nivan.
1. Most pages are made by choosing a Template and Homepage or Custom Pages are made through a combinations of shortcodes. There is no layout builder available.
2. Yes, Just adding a Custom CSS to your Theme Options would do it.
3. You can choose the Nav menu colors separately and the background behind that is the Website background which is customizable too.
4. Portfolio layout does not have the functionality you require but It is possible to create a Custom Page (like Homepage) and link your Portfolio to that page.
5. There is a breadcrumbs available which is disable in demo websites, You can choose to enable/disable it on every page separately.
Our team and support staff are located in different time zones, Our support staff is really friendly and would help you with your issues if needed, Our response time are usually less than a day, And as a general rule we do not offer free customization services.
Let us know if you had any other questions.
very nice theme,
is it WPML compatible ?
Hi, Thank you so much for your interest in Nivan
We have not strictly tested Nivan with WPML so I can not be sure, yet we have plans to add this feature in the next updates soon.
I should note that all the required texts in Theme are translatable and the po/mo file are available.
Just purchased this theme,I installed the demo version and Im having problem with the “homepage”
If I click the “home” , it s being directed to a blog page not on the 1 page website just like in the live preview.
here is my website: http://www.fnfwebs.com/
I just checked your website and the navigation seems to work fine.
Let me know if you were having any problem with it.
Anyway i can get make this theme compatibly with buddypress?
Hi, Thank you so much for choosing and purchasing Nivan,
I’m not sure about the Buddypress compatibility as we did not test Nivan with Buddypress, I guess the only way is to test it and see if it works properly with it or not.
It is this theme functional UTF-8 encoding?
Hi, Thank you so much for your interest in Nivan
Yes, Theme should not have any problem with any language.
Realy great looking theme. I have instal it and everything seems very nice, exepte the home page slider… I uploaded the demo assets but the loading wheel just keeps on spinning nothing happens. Did you enconter that probleme befor ? thx in advence.
We’re really sorry about this issue, We’re aware of this problem and definitely gonna fix this in the next version, It’s actually more a Plugin problem as Revolution Slider should do some conflict detecting before activation.
In the meantime you can download the following file and overwrite the “plugins.js” located at “wp-content > themes > nivan > js”, This should resolve your problem completely.
Download fix for Revolution Slider
I’m having the exact same problem as martinetminet, I’ve installed dozens of themes in the past and know what I’m doing, I’ve followed the instructions completely, and when I deploy the demo content for the revolution slider single page or multipage, I get a loading graphic and the slider never loads. Please advise.
teh same problema of AllianceGreenBuilders and martinetminet. I’ve installed theme and all pages appears, but I can’t set my revolution slider in home page… how ca I do that?
Thanks a lot,
How do i make the it so that some categories in Portfolio is excluded? I’m using the Spnoy gallery images on the front page but don’t want the same images to be included in the portfolio. Thanks
Also looking to know how to exclude some cats in blog teaser in the homepage when you have two or more shortcodes/pages for it
The Portfolio Post automatically disappear if you do not set a ‘featured image’ for it, So make sure you’re always setting a ‘featured image’ for Portfolio Post.
Yes, You can use cat_slug to limit Spnoy Mosaic Gallery (or other supported shortcodes) to a specific category, like: [ss_mosaic_gallery cat_slug=”music,minimal-design,photo”]
Note that you should separate your categories with commas (like shown above) and Remember that you can’t use spaces in cat_slug, all the spaces should be replaced with dash ” – ” (like shown above).
Thanks for responding. i tried to place the cat slug for the blog teaser, [ss_blog_teaser number=”2” cat_slug=”Tools, Discounts”] but it didn’t work. is there any other way of doing so? the test site is test.bvew.net
Unfortunately the blog teaser shortcode doesn’t support cat_slug yet, This is something that we’re gonna add in the next version that we’re gonna release. So stay tuned
Hi Same problem, with Matteo PC, AllianceGreenBuilders and martinetminet. Already write and overwite plugins.jc. But same problem exist..
That workaround should work perfectly as it did resolved other customers issues, Just make sure you are overwriting the file not the content inside of it and make sure your Browser’s cache is clear, Use CTRL+F5 to clear cache and reload the Website.
Let us know if you had any other questions
I have some questions. Finally I purchased the theme and now I am working on it.
1. We want to remove the animation of the portfolio thumbnail. Is it possible?
2. We want to view the images of every portfolio ítem as a vertical scroll, one image above the other. Not as a slider. Is it possible?
3. We want a vertical scroll in the HomePage and we are puting the images as a fullscreen background on every Child page. Is there a posibility to do that easier?
If we need some codes, could you plesae send it to us?
We received your email and a response has been made to it, Please check your Inbox.
I purchased your theme, but I can’t setup it because it shows me JS error:
(anonymous function) plugins.js?ver=1.0.0:1798
(anonymous function) jquery.themepunch.revolution.min.js?rev=4.2.5&ver=3.8.1:10
(anonymous function) (index):162
Please help. My site here – http://ciua.in.ua/
Thx for this theme, verry beautiful !
I’m a newbie on WP,
How can I change the width/height of the logo of the header ?
Thx a lot.
Hi, Thank you so much for purchasing Nivan
Your logo size depends on the size of the image you’re uploading, So if you want to increase the logo size, Increase the image size you’re uploading.
In fact, sorry, I tried again and it works.
Thx a lot.
I’m glad it’s solved
How do i make it so that some categories in Portfolio is excluded? I’m using the Spnoy gallery images on the front page but don’t want the same images to be included in the portfolio. Also looking to know how to exclude some cats in blog teaser in the homepage when you have two or more shortcodes/pages for it
Yes, You can use cat_slug to limit Spnoy Mosaic Gallery to a specific category, like: [ss_mosaic_gallery cat_slug=”music,minimal-design,photo”]
Please from now on comment with the user who bought the theme so we would be able to verify you’re a valid user.
Great theme! I have little problem, some icons are not displayed on my site.
example: http://lool.sk/art/ menu-> KONTAKT
mobile icon is ok. but for mail adress is not function (icon-envelop2)
Hi, Thank you so much for purchasing Nivan, We truly appreciate it
It seems that you have a typo in your Icon name, It should be “envelope2” not “envelop2”.
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