Some pre-purchase questions. I really like the theme but the video background version doesn’t seem to work very well. It doesn’t resize properly, especially on iPad or on my phone, it looks really odd. Will there be or is there all ready a fix for that? Or is it possible to direct desktop computers to the video version and tablets and phones to the slider version?
Thanks in advance and keep up the good work.
And another question, just to be sure. Can you easily combine the elements from the different examples (1 page gallery, 1 page slider, 1 page video) to one site. So take the header and about page of the videopage, the portfolio of the slider page, and the blog timeline from the gallery page?
Hi, Thank you so much for your interest in Nivan
Yes, We’re aware of this problem and are working on it, And yes, You can easily add different sections to you Home page.
Let us know if you had any other questions.
Thanks for the quick reply!
I have purchased your theme and I have one question to mosaic gallery on homepage … Can I select which portfolios I can show? e.g. only portfolios with an particular tag.
Yes, You can use cat_slug to limit Spnoy Mosaic Gallery (or other supported shortcodes) to a specific category, like: [ss_mosaic_gallery cat_slug=”music,minimal-design,photo”]
Note that you should separate your categories with commas (like shown above) and Remember that you can’t use spaces in cat_slug, all the spaces should be replaced with dash ” – ” (like shown above).
Side note: The Portfolio Post automatically disappear if you do not set a ‘featured image’ for it, So make sure you’re always setting a ‘featured image’ for Portfolio Post.
Thank you for your answer
but in the homepage article isn’t shortccode of the gallery. How can I set pparticular portoflio on the homepage gallery?
I have discovered it already
Glad it’s solved
I think this might be my last question. I’m having an issue with the portfolio . I’m trying to have it not display a certain category(ie. the ones in the mosaic) by click on the check box near the one i would like to be hidden, but it still seems to show on the portfolio. Is there any line of code i can possibly add to it to fix the error? site is test.bvew.net/deals
also is there anyway to have any links on the site be targeted to a new tab? target=blank for any links on the portfolio or shortcodes
Yes, This is a known issue and we are working on it, We’re gonna release an Update as soon as possible to cover all the critical issues reported.
In the meantime you can use ss_featured_portfolio shortcode (available in the editor too) to show your Portfolios.
You can also use cat_slug to limit ss_featured_portfolio (or other supported shortcodes) to a specific category, like: [ss_featured_portfolio cat_slug=”music,minimal-design,photo”]
Where do you exactly need the “target=blank” ?
i’m trying to add it anywhere on the page that uses the shortcode. for example, the mosaic hypelinks or the team social accounts.
Also that shortcode cat_slug isn’t working as well. i can add the link of code to fix the problem. we are looking to launch this site tonight i just need help locating where to update the proper code to fix these errors.
Changing those links to be target=”blank” is not available as an option yet, We’re looking forward to add this in the next version along with much more changes.
cat_slug parameter should work perfectly as we have tested this before and we have customers using it right now, There might be something wrong in your shortcode, Would you show us what code are you exactly using?
I have installed the theme and imported the demo content. The section (Gallery) below the Menu is not appearing. I see a page (under the parent page Home) Spnoy Exclusive Gallery with the short code: [ss_mosaic_gallery] but still nothing appears on the home page.
The website link is: http://argus.jaysocial.com/
Hi, Thank you so much for purchasing Nivan, We truly appreciate your choice
Do you have any Portfolio Posts? Are those Portfolio Posts have a Featured Image set? Have you tried changing Featured Image to a New image and see if the problem still exists?
If so and the problem still exists, Please contact us using our contact form here and provide WP/FTP Login Information so we would be able to login and see what is wrong.
I have already sent the WP login information through the contact form link you mentioned. Please reply so that I can send you the FTP information. Thank you.
A response has been sent to your email, Please check your inbox
Thx… Where can I change the numbers of column in “services”, there’s acutally 3 columns and I wan’t 4 ?
Thx a lot.
The “Iconbox Slider” does not support 4 columns yet, But as an alternative you can add 4 Columns to your page and then add “Single Iconbox” to those columns, This way you will end of with 4 Iconbox in a row similar to what you want.
Side-note; You can easily use the Editor to generate the required shortcodes.
is it possible to make NIVAN multilanguage?
Or does it easily work together for example with the qTranslate plugin?
Hi there, Thank you so much for your interest in Nivan
Nivan is multilingual ready, In fact the po/mo files are available too for Translating. We have not tested Nivan with qTranslate so I can not be 100% sure, But Nivan was developed with best practices and standards in mind so if the Plugin is following that too there should be no problem.
Let us know if you had any other question.
Thanks for your reply. I’m on the point to buy your theme. Two last questions: 1. Is it right that a visitor of the site can choose the language? Is there for example a flag button that I can place on the front-end to let a visitor choose his language? And second question: Are there different tabs and fields for the different language content?- How does the Admin work to add different language content? Thanks. Michael
What you’re asking is not something that a Theme has it built-in, It’s the Plugin job to do this, For example WPML Plugin (Premium Plugin) will handle translation the way you desire, and it has different tabs and fields for the different languages.
I’m not entirely sure about qTranslate Plugin, But it should be similar to WPML too. And as I said Nivan was developed with standard multilingual coding so there should not be any major problem in the way.
This is a pre-purchase question! Do you guys have a money back guarantee if I end up being unhappy with your theme? Also, how user friendly is your theme? On a scale from drag and drop site building to writing code, how much work am I going to have to put into customizing and finishing my website?
Thanks so much!
Themeforest doesn’t have any refund policy and therefore there is no money back guarantee and it’s not really up to us either because we are not able to do such thing.
Most pages are build by selecting Templates, Home pages are made through the shortcodes which you can generate using the Shortcode Generator in the editor, You should note that there is no drag&drop functionality available.
Let us know if you any other question
I really love the look of this theme, but I’m wondering, how customizable is the home page? I’m looking for a theme that can show off different blog posts from the home page and I’m wondering how easy this would be with Nivan, since it’s built primarily as a portfolio type theme.
Well there is two shortcodes available for showing off blog posts, Blog teaser and Timeline blog shortcode, You should check out the Demo websites and see if it does cover what you want.
Most pages are build just by selecting Template, Home pages are made through the shortcodes which you can generate using the Shortcode Generator in the editor.
Let us know if you had any other question
Awesome! I was browsing the other demos and I think that’ll work! One more question. Is there a way to fix the menu bar to the top? I love the way it looks but I don’t like how it’s always visible. Thanks!
Yes, This is easily possible through the Theme Options in your WordPress dashboard.
I purchased and downloaded the template but when installed it in Wordpress I continue to get the following message:
Theme install failed.
The package could not be installed. The theme is missing the style.css stylesheet.
How can this be resolved asap?
Hi, Thank you so much for purchasing Nivan, We really appreciate it
You are uploading the wrong file, You should not upload your download package, First extract it and then upload the Theme package inside it.
This question is also answered in the FAQ section of the Documentation.
I don’t get the slider work properly. Please can you help me get i right. I upload all the demo files and read all the instructions. www.dagzorg.com
thanks in advance
Hi EricvZ, Thank you so much for purchasing Nivan.
I see in (www.dagzorg.com) that the Slider is working fine, What are you exactly having problem with?
I tried for more than a week.. but it finally works. thanks to a item before.. i replaced plugins.js. so you help without knowing
I’m glad it’s solved
You can also update to the latest version of the Nivan and enjoy from all the new changes.
In the about area, there is room for 3 profiles. I deleted one because there is only two of us and the two boxes are fixed to the left side. Is there a way I can center them? I may be looking over something..
This easily possible by using Custom CSS, Please use the following Custom CSS in your Theme Options:
awesome. thank you so much! Love the theme so much. keep up the good work!
You are very welcome, We really appreciate if you could also give Nivan a review from your downloads page.
And as always, Let us know if you had any other questions
Thanks so much for your help. We love your theme! Just came up with an error with the pricing table. doesn’t seem to work or show up. please check out bigvisionemptywallet.com/register to see what i mean. At one point it was appearing but now it’s not. any reason why this may be happening?
Hi, Thank you so much for the kind words
I see that the Pricing Tables are showing up in that page, Are you still experiencing that problem?
Was wondering is the theme works with WooCommerce?
Nivan is not yet WooCommerce compatible, But there’s chance we’re gonna to add this in the future.
Your theme it’s great, but i have few question :
3/ Also i want to know if there is a possibility to have a lightbox when we click on an image on horizontal gallery like portfolio ?
4/ If the timeline was filterable and if we could put block on center or only left,right.
5/ Can i use page “SERVICES” many times on a ONE PAGE like “marketing services” block with own logos and describes and under graphics services with other logos and describes inside an other block ?
Thank you so much by advance your theme is great.
1. This is strange, Can you provide a screenshot of the problem?
2. I was not able to find this issue, Where do you exactly click that you’ll get this message?
3. This is the feature we are working on it right now, So stay tuned
4. Sorry, This is not possible.
5. If I understood your question right, Yes you can use the Iconbox slider (in services section) as many times as you want, You should note that you can not yet use your own PNG images in Iconbox slider, and it only support the +1400 icons that comes with the theme.
Thank you so much for your kind words.
Thank you very much for your reply.
I have question about Horizontal Portfolio :
- Is it filterable ? If it’s filterable can i assign many category to each picture.
- The overlay color when the mouse is over is customable per picture ?
- Can we change the blank size between the image for example if we want there is no space between the images ?
Thank you by advance
Have a nice day
1. No, Horizontal Portfolio is not filterable, and Yes the overlay colors are fully customizable.
2. I don’t think that would be possible, Sorry.
We are getting the responsive layout but we are looking at our page in a desktop. This was initially happening only when we used Firefox, but now it’s happening with Chrome and Safari as well. Could you please let us know what’s wrong?
This is strange, Would you provide an live example of website so we would be able to check the issue?
It looks like that you edited the stylesheet which caused this problem, I suggest that you install the Theme again or replace the (style.css) in your Theme folder with the original one from the Theme package.
Let us know if you had any other questions
Hi, yes that did it for Chrome and Safari, however, the problem persists in Firefox!
We reinstalled the theme and the problem is only solved in Safari
This is really strange, Have you tried clearing the browser cache? You can use CTRL+F5 for refresh in Windows for this matter.
Help! I can’t figure out how to make my Revolution Slider Homepage FULL SCREEN (going to the very top) as shown in the NIVAN demo. While I have successfully set my Home to be a series of Slider images, there’s still a green band on top with a white band just below and THEN my Revolution Slider content. But I would love it to look like the NIVAN demo, with my content starting at the very top, with the menu text over that full screen image. How do I do this?
If you want a Fullscreen Revolution Slider you should set the Slider Layout to Fullscreen when you’re creating your slider, All the other options are also configurable from within the slider.
If you want a easy Revolution Slider setup I suggest that you import our Revolution Slider demo data to get the exact slide as our Demo websites. For more information about this Please read the “Setting up Revolution Slider” part of the Documentation.
Thank you for getting back to me. Forgive me for being such a neophyte. Can you tell me where exactly I would go to find the full screen Revolution Slider demo data in order to import it? There does not appear to be anything specific in my Nivan folder that I downloaded when I purchased the template. And would I import it from the Revolution Slider section of the Wordpress dashboard?
Just for clarity, I would love to provide a screenshot so that my issue is better understood. How do I provide a screenshot to you? Again, I’ve remade the slider selecting ‘Fullscreen’, etc., but I still end up with the Nivan header (a green band with “NIVAN” on the left, and my menu on the right, and an empty white band just beneath the green band) - and no menu super’d over my sliding imagery. What am I doing wrong? Many thanks - David
Please download the latest version of Nivan, The current version is 1.1, You can go to your Downloads page in Themeforest to download it again.
Then Please read the “Setting Up Revolution Slider” part of the Documentation, You will find the necessary information there.
Sidenote: The Nivan Documentation is located at “Documentation > Nivan” in your Download Package.
For sharing screenshot just Upload your screenshot somewhere like Dropbox or imgur.com and provide the link for us to see.
Let us know if you had any other quesions.
Thanks again for getting back to me. I continue to be frustrated by this. I have put the image on imgur.com at:
Please have a look and see the notations I have added to the image. Aside from that, I already had the latest version of NIVAN (1.1), but I went ahead and re-downloaded and re-installed. Alas, nothing changes. I still can not get the Slider to perform at Full screen as in the demo (WITHOUT the green NIVAN banner and white band on top). Moreover, I have scoured all the Documentation, but can find nothing whatsoever that sheds any curative light on my problem. Help!
OK, It seems that you are not using Home template that is why the Menu doesn’t behave like you want. And you should edit your page and set the “Space from top” option to 0 so that the white space goes away.
If you continue to have problem with this, Please send us the WP Login Information so we would be able to login and do this for you. You can use our contact form here to send those information.
Hi, again. Selecting the ‘Home’ template did not solve the problem. And the “Space from top” options were already set to 0. I have e-mailed you my WP login info in the hopes that you can figure out what is going wrong. Thank you for your continued assistance—David
OK, We received your ticket and will process that as soon as possible, Thanks for your patience
Reconfiguring the Parent-Child relationship made it work. Thanks for the tip!
Can this theme work with the wordpress multisite feature?
We have just installed Nivan on a WordPress Multisite a few days ago and it seems to be working fine. All the functionality & features of the Theme are working as they are supposed to.
Hi, very great theme!
I have question: I can’t undestand the use of portfolios… when I create a portfolio, where I can get relative shortcode?
In the editor I’v found the insert portfolio button, but which parameters I insert in? In the documentation there isn’t any information.
Hi, Hi, Thank you so much for purchasing Nivan, We really appreciate it
The relative shortcodes for Portfolio is in your Editor, Just add your Portfolios and then use one of the Shortcodes in the editor (like: [ss_mosaic_gallery] or [featured_gallery]) to display your Portfolios.
If you are still having problem with this, Please be more specific about the shortcode you are having problem with.
Hi, I have added page links to the services iconbox and the link only appears on the first box, the following icon boxes have a # as the link, please advise..
Hi, Thank you so much for purchasing Nivan
Can you provide the shortcode you are using so I would be able to check it first?
Just spotted the mistake
I’m glad it’s resolved
I would love to replace the NIVAN logo in the upper left with my own logo. However, whenever I upload a logo (in the Theme Options section of Appearance), I can not find a way to make it an outline only—as the NIVAN logo is. That is, even after trying to import a TIFF with a separate layer, or a file with an alpha channel, I still get a big, ugly, box, rather than the elegant “outline” version seen in the NIVAN demo. Is there a particular sort of art file that will accomplish this? Thanks!
There is no need to upload TIFF format, You just need to upload your logo as a PNG file and make sure the dimensions are just what you want.
The PNG worked! Fantastic! Many thanks!
Glad it’s resolved
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