274 comments found.
I’ve imported the demo and although it says that everything was imported, that’s not the case. I’m watching a video of someone doing the import and the result they get is completely different. I need help as soon as possible as I’m working on a deadline. It’s taken quite a while to get responses.
Need a response to this soon. Will be requested a refund if no response. Support has been terrible.
hi, i would like to know how to remove the slide bar on the desktop and mobile versions?
Hi,
Does this theme have the feature to allow subscribers to make their own posts? I want to design a live music gig listing website and allow musicians to upload (post) their upcoming concerts and new music and bio etc.
Thanks.
Hello, We all thank you for your interest in our theme.
Unfortunately this is not possible, you can use an additional plugin for this, but you have to consider that the template is fully ajaxed, so the plugin should be able to do that as well. Of course you can disable ajax loader in theme settings.
Drop me a line if I can do anything else for you.
Cheers from your Team @ Rascals ThemesAny plans to update the theme? It has been 7 months….
Hi, I have just updated your theme and I can’t find the TikTok icon in FontAwesome… any plans to add it? Thanks
Hello, any update on this please? Thanks
Hello, have you planned to update the theme in the near future? Is it compatible with the latest versions of WP and Woocommerce please?
Hello,
Of course, I have plans for updates in the near future. Stay tuned!
Best Regards Rascals Themes
Is the light version ready? Can we take a look?. Thanks.
Hi creator!
I tried contacting you, but never got a responds? Now my support is expired and I did not get any help
Hello, Hope you’re doing well today and sorry it took so long for a response.
Please send your email again I will answer you immediately.
Kind Regards, Cheers from your Team @ Rascals Themes
i bought themes, but there are many errors and we don’t know how to solve. please is there someone to talk?
Hello,
Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
Hi contacter you via the contact author button but still did not get a response. It seems that all of a sudden the add tracks option is gone.
how can I disable the noisa theme player?
Hello, You need to to theme settings > Theme Panel -> Sections -> Music -> Music player -> off
Cheers from your Team Rascals Themes
How to disable (hide) the player at the end? Can someone please help me. Thank you
Hello, Sorry for the delay…
You want to completely disable the player?
Cheers from your Team Rascals Themes
Do you plan to connect other services such as Spotify, Deezer, Apple, YouTube Music to play music through them? It will be better, because Artist can earn money
or just from youtube link
Hello,
Sorry for late reply… You mean social buttons?
Cheers from your Team Rascals Themes
To add songs to play egz. from Spotify… then someone can earn from listen music. Add music from Souncloud also not working for me, only from Google Drive I can play music (https://kchwcz-worship.czest.pl)
Guys, we need an update with fixes please or development is dead? Thanks.
Hello,
No development not dead, please send email with your problems/bugs via our contact form on profiles page.
Cheers from your Team Rascals Themes
I just installed the theme, I have a problem, the home page slider only appears when I enter the site. If I return to the “home page” from the menu or by clicking on the logo, the slider is not shown again. How do I fix this problem?
https://bit.ly/3QQiFffHello,
Thank you for contacting us, of course, we will answer all your questions through our support channel.
Cheers from your Team Rascals Themes
When will plugins that come with this theme be updated? Slider Revolution has been out of date for over a year. I am unable to update it myself. The updates must be pushed from Rascals Themes.
Hello,
Sorry for the late reply… Please send a support email. We will send you a link with all plugins. They are constantly updated.
Cheers from your Team Rascals Themes
How comes it takes so long to get simple answers ? I specifically purchased the support extension but no one replies!
Hello,
Sorry for the late reply… I sent fix for the problems on your site. So please check you email and let me know.
Cheers from your Team Rascals Themes
Works fine now, thank you for your very much appreciated help
What’s going with you guys? I opened 2 tickets to find out if the audio player will work on mobile devices. I received a slow response from the first ticket and I tried what they recommended, which did not work. I sent a response and it’s been 4 months. I opened another ticket a few days a go and nothing. Usually you guys are very responsive.
Hello,
Sorry for delay I answered you on your ticket. Please check it and let me know.
Cheers from your Team Rascals Themes
How can I add an event to events that will take place on several different dates? This is important.
Hi, can you update the visual compsoer and slider revolution in this theme package, the versions included are very old and there are security concerns.
Hi is this product abandoned? Should i switch away from this theme?
