Hello,

The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. You will be notified via email when the new update is online on ThemeForest and in the meantime please try suggestions from this article here.

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Hello,

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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Hello,

Thank you for reaching us!

Please try going to Developer Console -> APIs & auth -> APIs. Search for Geocoding and click on Google Maps Geocoding API -> Enable API. Do the same thing for Geolocating.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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Hello,

Thank you for reaching us!

Please contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.

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Hi,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Thanks, just submitted a ticket for this

Hi there,

Thank you, our support team will for sure handled your request as soon as possible.

Thanks.

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Hi there,

Thanks for taking an interest! You can use the video button and embed vimeo link for sure. The video button is presented here https://noizzy.qodeinteractive.com/video-home/

We hope this helped and let us know if you have any additional questions.

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Hello,

Please contact us through this email, include your purchase code in the email, and our support agents will check this and assist you.

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Also, can I get rid of the automatic quotes in the reviews on the album pages?

Hi there,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further.

  Support    Edge Portfolio part of   Qode Interactive

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Hi there,

Thank you for your kind words! Our team is working on updating all our themes and hope Noizzy will be updated as soon as possible.

Thank you for your patience.

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Hi guys! I think it’s time we got a Noizzy update. I’ve started experiencing some issues with LOAD MORE and INFINITE SCROLL (they don’t load posts). In my download area I do not see any update, if there is information about it, let me know. Thank you!!

Hi there,

We do have our team working on updating all our themes and Noizzy will for sure be updated and you will for sure be notified once it is out.

Thank you for your patience.

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Hi there,

Thank you for taking interest in our theme!

Theme colors are customizable and you can adjust header and footer color and other options in Noizzy Options > Header and Noizzy Options > Footer. For more detailed overview of theme’s options please check the documentation in this link.

If you have any additional questions please let us know.

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Hello,

Thank you for reaching us!

Such an option, unfortunately, doesn’t exist within the theme, there’s only one field for adding a ticket purchase link, but we can recommend adding links to the event content using WPBakery page builder, see this link.

If you have additional questions, we would appreciate if you could submit a ticket to our Help Center and one of our support agents will assist you.

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Hi there,

For white space above footer please try adding custom css below to Appearance -> Customize -> Additional CSS:

.edge-grid-row .edge-sidebar-holder{
    display: none;
}

And for top bar on mobile please try using custom css below:

@media only screen and (max-width: 1100px) {
    .edge-top-bar {
        display: inline-block;
    }
}

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you. Thank you.

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Hi there,

Thank you for reaching us!

It is necessary to add “Noizzy Woocommerce Dropdown Cart” widget to Mobile Header Widget Area as shown in screenshot.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will gladly help you with any theme related question.

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Hi there,

Please submit a ticket at our Help Center and include your website URL and one of our support agents will check this and assist you.

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Hi there,

We are sorry that you’ve got this impression, however the theme is working correctly on our local installation and we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will check this and assist you. Thank you.

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neverminded, I figured it out

Hello there,

We are glad that you’ve managed to resolve this in the meantime.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hi there,

Remove the Side area opener widget from the Header widget menu area in Appearance >> Widgets: http://prntscr.com/115i276

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Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Thank you but I don’t receive the account activation email, for this reason I cannot access and open the ticket

Hi again,

To change/translate any label inside the theme or any plugin please try following instructions from this article – How To Use The Loco Translate Localization Plugin.

Please contact us through this email, and include your email and purchase code so we could verify your email.

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Hello there,

Thank you for taking interest in our theme.

All of our themes are supported and we are also constantly working on updating all our themes.

Please let us know if you have any additional questions.

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