34 comments found.
Hi I’m having issues locating the location to edit the 1400×500 banners on the Collection and products pages. Can you please direct me to the location to upload images fo these elements?
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Dear DevItems,
We’re setting up a Shopify store with your theme and in the product page we would like to show the selected variant’s stock instead of the first variant stock.
The URL is cadeaux.lqj.ch and the password is “dom”.
Can you please help us?
Regards. Lorenzo
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Hi, thanks for the team.
My store currency is QAR. But when i add a product to cart, currency in sidebar cart (ajax cart) shows USD. Everywhere else is same. I checked with Shopify support team but they said it’s theme issue.
Image link: https://snipboard.io/zP2shN.jpg Store preview: https://gkwwyz9h3p5jtgoi-40821293216.shopifypreview.com
Please check. Thanks
Please contact our support team – https://ticket.hasthemes.com/ They will assist you.
Is it necessary to contract a shopify plan? How much is paid per month, it is not clear to me that item.
I am using Home – 5. How do I remove the currency on the top left. I do not want it at all. Also how do I change the back ground color of top header where logo is at.
Hi, Please create a ticket from here. https://www.hasthemes.com/contact-us Thanks
Hi, I sent some questions via http://hasthemes.com/contact-us/, can you give me some estimate how many days usually you need to check it and give some answers? Thanks a lot.
Sorry for the inconvenience. We are checking the issue you mentioned. Give us a few times. Our Support team will solve as soon as possible. Thanks
Hi, I sent more issues, some of them are feature requests, but two of them I consider are bugs, could you check them first, I mean these two: disable magnifier of image on mobile devices, displaying product’s photo according to the chosen colour. Thanks a lot!
Hello gejmerqo,
No problem, we’ll fix the issues for you. It’s easy to give you support through email. Can you please communicate via ticket that you created earlier? We’ll really appreciate it.
Can we upload an image to the individual collection page? If possible, then kindly guide me.
Hi, please create a ticket from here. https://www.hasthemes.com/contact-us
Can we upload an image to the individual collection page? If possible, then kindly guide me.
Hi, please create a ticket from here. www.hasthemes.com/contact-us
Hi, i had problems with the theme since april and I was working with someone of technical support he solve some of the errors but still errors what can I do? I still sent emails but the person just stop answering
Please I need someone to fix the problems if you can’t or don’t want to please tell me the contact of someone who can
Sorry for the inconvenience. We are checking the issue you mentioned. Give us a few time. We will solve as soon as possible.
Hi, Can you let me know How to disable the zoom effect on the “HomePage Full width Banner”
Hi, please create a ticket from here. www.hasthemes.com/contact-us
Is it posible to change mobile products grid to show 2 per row?
Yes Possible, Thanks.
Can you please tell us how to do it?
Hi, please create a ticket from here. http://hasthemes.com/contact-us/
can I make the variant bottom (circle) bigger since it doesnt fix the text inside the circle
Yes, you can do it. This may require adding some CSS code. If you contact our support team, they will help you do this. Support – https://hasthemes.com/contact-us/
Hi!
On the front page, I get a background image for the header, but not on the other pages, wondering how to get the background on all pages? Also, scrolling logo – is that a separate file than the full size one [or can it be changed to a different one?]
Thank you.
how to change the color of slide 1 background? i only can find the background color change in clide 2
Hi, Would you please create a ticket from here. https://hasthemes.com/contact-us/
hi i need this html theme can you please help me i am non technical person who made html based website kindly help me i need html version of this please
Hello, I have an issue with these theme. I have bought it several month ago and when I set up the main logo it is displayed blurred. I tried to fix it in different ways but I failed. Could you please advice me what I have to do to fix it?
Thank you Alex M.
Create a ticket here https://bootexperts.com/support
1. On the cell phone I can not turn off the popup request email 2. My product can not view all product descriptions 3. When I create more Icon for Youtube, the error appears 4. The tile and product description in the SEO area it displays when the customer visits the web to view the product 5. I can not create a submenu for the main menu. For example, I want to create a submenu for the Conllection menu Visit my website Ticting.com to see the errors I’m having I need your support fast because my time is not much I need to open my website soon contact me via: peterxooc@gmail.com and +84 903 123 856
pls rep now
Please create a ticket here https://bootexperts.com/support/
i dont understand? Because I buy here, I do not buy at your site for the link
For better communication, every author maintain their own ticket system. I can see that you share your personal email in the public comment system. You can face huge spamming issue for sharing your personal information here. However, our team will check it and give you answer here. For that we need your website URL to check the issues you mentioned
Hello Team support I received an email notifying me to download the update of the theme but when I downloaded and updated my website it was even worse than before.
Hello,
- Upload update version on your store. - Click “Edit code” of current version – http://prntscr.com/lcyjmo then open “settings_data.json” and copy code. - Now click “Edit code” of update version then open “settings_data.json” and paste code – http://prntscr.com/lcyjfb
Thanks
It’s really bad and it never works as you say. Example 1: in silly errors Click to see product details and it completely disappears the content of the product description Example 2: The product title is completely not displayed, but it displays the title used for seo products
Our team provide you support via our ticket system and they asked developer access to check the issue. The issue you mentioned is not in our theme, it may due to any 3rd party app. we need to check that. Please reply via ticket system with the developer access. Thank you.
Hello I’m using your theme But I have quite a few errors please support me
Hi
I have a “problem” with the theme can you help me?
Is the blog section, shopify makes a note that there is a broken html in the home-blog.liquid and not sure if is the same but the blog section in the home page looks vertical instead of horizontal.
Thanks 
Replied via ticket system.
Hi, I am having issues with the theme. Currency is not working.