Web Themes & Templates

Reviews for Nonprofit - NGO and Charity WordPress Theme

18 Reviews

for Customer Support

This template is not mature and is very limited as to what you can do. The video slider is really limited as well, it doesn't behave the way you would think of a background video to play and supports Vimeo and Youtube only (which means you are stuck with a logo on your video). Also, check how it responds to mobiel- there are lots of bugs there as well. I would have given more starts, but the support is almost zero so you are on your own (I am still waiting for a response for what I posted a week ago, even with multiple follow ups!)

Themes1

Author response

Sorry to hear that. The thing is - the included slider plug-in (Revolution slider) is the most advanced plug-in for what you're looking fort.

My colleague has already let you know, that he did not receive the fore-mentioned e-mail/request from you.

You can also check out our reviews, they're positive because the theme isn't limited at all, this might be something (not functioning properly) on your end.

for Customer Support

Great template and super customer support.
Got help within 5 min:)

thanks a lot! Keep up the good work

for Customer Support

I cannot thank Themes1 team enough for their commitment to customer service. I love the nonprofit theme design, but I had some challenges with customizations. Honestly, I received prompt responses and support around the clock, no matter if I was working at 2am (EST) or 2pm (EST). I will definitely purchase from Themes1 again! Thank you! ~Natina

for Other

In the end, chosing a template comes down to very litte. All themes now have drag and drop editors, etc etc etc... I liked the customized bits of this theme, works perfectly for our little non profit community organisation, and I also liked what I saw in the comments of the responsiveness of customer service.

for Design Quality

Excellent and flexible theme. Customer support was also outstanding, and prompt.

for Customer Support

Design is beautiful, customizable, and easy to use. It allowed me to create a website for a client that looks so different from any other website. But customer support is what really stole me! They were so fast to respond and fix my issue, they even reminded me to remove the login credentials I sent them for security purposes. Very trustworthy, helpful, and knowledgeable. Keep making great themes!!

for Customer Support

This theme really was a great purchase. The design is clean, modern and looks nice. It is easy to customize as well. My main reason for praise is Themes1's commitment to customer support. The few times that I've had a problem that I couldn't fix on my own, I was able to contact their support and get quick responses and assistance. I highly recommend them!

for Customer Support

by AB - United Kingdom 4 years ago

for Feature Availability

by NP - Australia 5 years ago

for Customer Support

by DS - United States 5 years ago

for Customer Support

by BJ - Austria 5 years ago

for Customer Support

by MF - Mexico 5 years ago

for Customer Support

by RA - Netherlands 5 years ago

by IO - United States 5 years ago

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