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Question: In this theme (/builder) how hard would it be to create section dividers like this: check this url designzillas.com
With Noor, we support “section dividers” using SVG with 5 styles and you can custom colors see here https://noor.pixeldima.com/section-shaped/
IF you want to add dividers using images it needs custom CSS, so please create a ticket and we will send you a code to add sections like the one you ask for.
Are you guys still around to be contacted?
Hi Matthew, yes sure, if you have any question about our product just open a ticket from here: https://pixeldima.com/support/ if you want to contact us about something else you can drop us a message from here: https://pixeldima.com/contact/
I have seriously problems to fix the shop page, something happened and only show 3 products ok, the rest is showing under the pagination and in very small way.. I Tried to submit a ticket but the password didn’t arrive to my inbox.
Hi, I just changed the password and send it to you, could you please check your email firstname.lastname@example.org and submit the ticket If that didn’t work for you contact us from this page: https://pixeldima.com/contact/
i sent you a ticket this morning but nobody answer…
Hi, Sorry for the late, we just answered your ticket please check it
I also noticed one thing, your item description states 94 YSLOW, however with with all the dom elements, its almost impossible to get that. Please clarify
Hi, thank you for the feedback, that’s because we changed the server and we are testing a new technique to improve page speed on google speed test with YSLOW. It will be better than %94
Hello, I have been trying to login to support so I can send a ticket but I can’t login and it won’t send me a password reset. Can you help me get back into the Support section so I can get some help? Thanks.
I just sent you a new password could you check it
I got it, thank you.
How do I change the homepage banner and update the copy on the design agency theme? How do I add a carousel so I can actually have 2 or 3 banners on there?
Hi, thank you for purchasing our theme
If you want to add a slide to the slider you can do that via the Slider Revolution Settings
Click on Slider Revolution > Agency you will be redirected to the slider editor (See GIF)
Then you can add a slide and start editing (see Image)
And in the Slider Settings make sure to choose standard slider (See Image)
You can learn more about how to use slider revolution here
I hope that help.
Note: We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question here: https://pixeldima.com/go/register/ so we can better assist you.
Thanks for the prompt response PixelDima. I will try that.
Is AMP built into the theme or integrated via third party plugin? Looks like from the source code of your example: view-source:https://noor.pixeldima.com/neon-in-design/amp/ you’re using: https://wordpress.org/plugins/amp/ but that plugin seems no longer to be well supported (see recent comments). Does the theme support other AMP plugins, specifically https://wordpress.org/plugins/accelerated-mobile-pages/ ?
Hello, Our themes including Noor using AMP plugin created by Automattic with Google team help, and it works perfectly we did not get any complaint using it from our clients.
The team behind AMP works hard to improve the plugin please see here for more https://make.xwp.co/2018/02/09/wordpress-amp-plugin-0-7-beta-1/
Our theme add multiple options that not provided with the standard plugin for more see here https://d.pr/i/ddfxf0
How do I change the imagery on each of the pages i.e About Us-Classic comes with a default image? Also how do I edit the copy that sits right on top of the image i.e for about us-classic the wording is get to know us better.
You can change the Image for the page title globally (for all pages) or for a specific page to do that please follow the next steps below:
1: For all pages go: Customize > Header > Page title > Page Title Background Image ( see here for more https://d.pr/i/uRRoZX )
2: For a specific page open the page and scrolls down into page settings > Header > Page Title Background.
3. If you want to change the subtitle ( text under the page title ) open the page and scrolls down into page settings > Header > subtitle. ( https://d.pr/i/AT9wLD )
Note: We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question here: https://pixeldima.com/go/register/, so we can better assist you.
That’s not exactly what I was asking for. I mean the footer on the this template:
How do I build it?
Could you please open a ticket via our website: https://pixeldima.com/go/register/
Send us your login info and our support team will help you with that.
I tried that but it’s not working for me. Is there any other way I can submit my inquiry?
Hello, Sorry for any inconvenience, please try open ticket from here https://pixeldima.com/account/new-ticket/ ,if it doesn’t work please contact us from here https://pixeldima.com/contact/ with your username.
All changes with the customizer are not working. Sometimes not even the preview is shown correctly. Do u have any ideas what could be the problem? I dont know how to fix it.
This issue may happen because of a third party plugin, please try to deactivate the plugins that is not required or recommended by the theme, one by one and check each time until you find the plugin responsible of the issue.
If that didn’t work please open a ticket via our website https://pixeldima.com/go/register/ and send us your login info we will check this for you
I have installed the Design Agency template but would like to incorporate the Corporate-home theme footer. How do I go about this?
If you mean by Design Agency the Creative Agency, you can do that by navigating to “Customise > Footer >Widgets” and change the footer column to 4 see here https://d.pr/i/lfvKUj
For more help please consider creating a ticket from here https://pixeldima.com/support/
How can I adjust the height of the header menu ? I want it smaller and I can’t find anything…
I also want the same header size on desktop and on mobile.
And finally how can I adjust the logo size on mobile ? Mine is too small..
Hi, thank you for purchasing our theme,
Could you please register and open a ticket via our website from here: https://pixeldima.com/go/register/ and send us your login info, we will check this for you.
I had already opened 2 tickets I believe but I never get an answer, problems are fixed now with your update.
I will send you a ticket today
We have response to your tickets please check here (Ticket 1) (Ticket 2)
Could you please check the spam folder?
We have received your latest ticket and we will respons to it as soon as possible and we will let you know about it here to make sure if you have received the response or no.
Hi i’m having problem with Variations in Product page
when i press on variation tab,
it doesn’t show the right content ( all variation )
Changing theme the variation tab works fine.
How can i fix it ?
Please make sure to update the theme to the latest version and check again, if you have the latest version of theme register and open a ticket via this link: https://pixeldima.com/go/register/ and send us your login info we will check this for you.
Hi! Great theme! I was just wondering if I can see the Events demo page, for your theme?
Hi, thank you for your interest in our theme,
You should be able to see the demo page by clicking the Live Preview Button: https://d.pr/i/73xGSY
If there is an issue accessing to the demo page let us know please
On the preview of our URL, for example facebook, twitter, etc…the image shows up as one of your “slack-imgs.jpg”. How/Where do we change that?
Hi, thank you for purchasing our theme,
To change the preview of URL link go to Customize > Advanced Settings > Social Graph & SEO and change the image in Upload opengraph image also you can include there your social info (See Image)
I hope that help
Note: We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question here: https://pixeldima.com/register/ so we can better assist you.
Thanks for the prompt reply. Already changed it there, but on facebook/twitter/etc it always shows up as your slack-imgs.jpg image from your url?! Any ideas?!
Please create a ticket with your website URL from here https://pixeldima.com/login/ and we will get back to via email.
I am trying to install Noor Assistant Plugin and it does not work.
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://pixeldima.com/register/, so we can better assist you.
i can not find option to change menu color and sub menu color this is weird i hope i did not made mistake buying this theme
You can do that using the wp-customize > Header > Menu ( you will find all the options needed to change the colors and more ) https://d.pr/i/0ptdXm
Currently there are two main issue with your theme;
1. Navmenu In mobile version, there isn’t any option for floating menu when we scroll down.. How possibly can>?
2. I m using ONE PAGE theme instead multi pages, so as for the HOME BUTTON, what exactly class i have to specify to go back to top homepage? I already specified with ”#” but wont take me to top with smooth scrolling effect.
3. In which CSS page where i can add my custom Fonts?
Hi, thank you for purchasing our theme
1- You can activate sticky menu in mobile via Customizer > Header > Header Style On Mobile (See Image) This feature is available in the latest version of the theme, so make sure to update it.
2- You can add an Id to the first section, if the section is a slider revolution you can find the id of the slider using inspect element (See Image)
3-For that you have to use the child theme with custom CSS code:
1. Upload your fonts.
2. Open your style.css and add
font-family:'MyWebFont'; src: url('path-to-your-font-directory/font_name.eot');
src: url('path-to-your-font-directory/font_name.eot?#iefix') format('embedded-opentype'),
3. Whenever you need to use this font, simply use “MyWebFont” (or your custom font name), e.g:
font-family: 'MyWebFont', Helvetica,sans-serif;
Hello n thanks for your response..
One last thing, while sharing the link, its showing NOOR logo instead which have been replaced ours.. I have even thought replace to official our logo in AMP Version too but still showing pls have look at this; https://snag.gy/VtxAw5.jpg
How we can replace the logo?..
Hi, this can be changed via Customize > Advanced Settings > Social Graph & SEO and upload your image in Upload opengraph image (See Image)
hello n thanks for your response… i have uploaded the image as you instructed but when send the link, our logo not showing… Nothing logo is showing…
Hi, could you please send register and open a ticket via this link: https://pixeldima.com/register/ and send us your login we will check this for you.
What make me feel not happy all themes I bought before slider revelution is activated and I can access primem templates but noor theme it is not activated even it say it bunddled with the theme after I pay the theme and 6 months support I found out in documentation that I can not access the slider revolution primium tampletes and if I would buy liecense for the slider even this template is more expensive than other themes and this theme is less potintial I really not feel happy with it
You can download any free template, then upload it to your own site using the Revolution Slider’s ‘Upload’ button.
I hope that helps!
It is ok I used to use other themes like The7 it comes with activated bundled plug-in such as slided revolution. And layer slider and bakery page builder and convert plus all activated but that theme not support RTL at all but your theme is fully supported RTL even the other theme is cheaper with extra costumizing tool anyway I like your theme for RTL websites I hope it become number one theme one day
Thanks for the kind words, We are working on our themes all days you can check here the changelog https://docs.pixeldima.com/noor/noor-changelog/.
We are a good listener too If you have any idea please shear it with us from the contact page or open a ticket.
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