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Hey and thanks for the amazing work ,
i’m willing to purchase your theme now but i have some question to be sure it completable with my needs
as i’m willing to launch a multi vendor digital products market place and i’ve already bought the EDD plug-in
1- does your theme support this type of stores as i didn’t see much work done in your EDD demo
2- the market place will be an RTL so is that an issue ?
3- when selecting the EDD demo and connect the FES do you have a pre made vendor dashboard and these vendors related stuff ? because i didn’t saw the login or register button on your demo
Hi, thank you for your interest in our theme,
1- Yes our theme support multi vendor as shown on the demo
2- The theme cis fully RTL support so shouldn’t face any issue.
3- We have tested FES and we’re still working with the compatibility of it with our theme (Small design issues)
I hope that help.
Hi – i bought your theme – and would setup a support account on your system but the only way to do this is to use my envato account. i dont wanna use this account for external use – please provide another option.
Hi, we are using Envato API all that we can see your username and your email you can change it anytime, however, If you don’t want this you can contact us with your purchase code and your website URL.
Pre-sale question – am I able to install just the demo content for the EDD shop – and will the demo only install the pages, plugins and content for that demo (and not the many other pages from other demos)?
Hi, thank you for your interest in our theme.
Yes the demo will install only the contents of that demo and not all other pages from other demos.
Hello, gallery element seems to be broken for me, columns number doesn’t work, gallery is not responsive and I have a margin on the right of the gallery
Hi, could you please send us your website and login info via our contact form: https://pixeldima.com/contact/
We will check this for you.
Hello, I’ve purchased your theme, but can’t see how to register for support, as I’m having an issue with PayPal integration through EDD? Can you help?
Hi, thank you for purchasing our theme.
Please check here how to create an account for support: https://pixeldima.com/introducing-the-new-pixeldima-support-system/
For EDD and PayPal please check this article: https://docs.easydigitaldownloads.com/article/918-paypal-standard
im facing problem with WPML, once installed my website die. what should i do ?
Hi, thank you for purchasing our theme Could you please register and open a ticket via this link: https://pixeldima.com/register/ Our support team will check this for you. Thank you!
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