46 comments found.
Hi, the website shown error 503. we just create a topic at forums. can you please help to take a look?
[Error] Failed to load resource: the server responded with a status of 503 () (v2, line 0)
Hi, sorry i created another ticket in your forum about Fatal Error from booked plugin. please take a look when you free ya
Hi.
Please, check the support forum.
Hi, the next month “button” in contact form is not working. it will bring us back to the top of the page. please help ASAP
the calander date cannot be click as well…
Hi.
Please, create the topic on the support forum and give me the site url and admin access.
Hi, i just sent a ticket to your forum with the video and login access.
Thanks
thanks for your help. please help us to solve this =( the website is live now
Hi, i left a support ticket a few days ago. Can someone let me know? https://help.pix-theme.com/forums/topic/white-bar-at-the-top/
Hi.
Please, check the support forum.
Hi, i just bought your theme. can i know how to hide/make changes for the “Select Speciality” above the booking calender?
https://ibb.co/SnfZFzMHi. You need to set it for doctor here https://take.ms/iExnq
Hi, i have another issue which is only home can run smoothly. when i click on other page from the home page it will keep loading forever with the loading animation. i just send the admin access to pixtheme.help@gmail.com. please help =(
There are quite number of bugs in your theme. can you guys do a update ASAP? 1) the slider wont shown as full width unless i adjust the browser size by myself. 2) when user direct to another page from home page, it will stuck at loading animation (depends on luck).
Hi, I would like to contact the support to fix some bugs. What is the email ? Thanks
when i try to enter my Item Purchase Code then: Your Purchase Key Is Not Valid !!!
License Settings License your theme to access theme demo data. without license you can do everything except import demo data. and i need to import hospital demo I also open a ticket on form on support and put link in private Your Purchase Key Is Not Valid !!!
Hi.
You don’t need to enter the License to import theme demo data.
Please can someone help me with demo content import error 500? I already created a topic here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/
Is there someone from support team to help please?
Hi. Please, check the forum.
I bought the nordis theme with the WPBakery Page Builder editor now after 3 years I can’t update the site because it asks me to buy the WPBakery Page Builder license, and it came in the theme, how do I do it?
Hi. Please, check this article https://help.pix-theme.com/knowledge-base/how-to-update-plugins-wpbakery-revolution-slider-pixcars/. If the problem persists, create a ticket on our forum.
where do I find the updated WPBakery Page Builder plugin?
To update WPBakery you need to deactivate it and delete. Than go to Appearance -> Install Plugins and install WPBakery plugin and activate it.
I went there to delete the WPBakery Page and then I installed again the plugin that is in themeforrest but I still have the error…
Please, create a topic here https://help.pix-theme.com/forums/forum/nordis-medical-health-wordpress-theme/
Hello, I cant find much information about this theme. I need to know if it is user friendly? 1.Can I create users that can post in blog, news? 2.Can patients make appointment? 3.Can patients contact us via this theme? 4.Is it easy to add photos, doctors, services, etc.? I need to know all the details about this theme.
i have installed the theme, activated all plugins but when i`m importing the Demo it shows “Error: error (500)”. What should i do?
Hi.
Please, create the topic here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/ and we will promptly help you.
Is your theme compatible with Visual Composer (Not WBakery)
Hi.
No, it isn’t.
Hello: Don´t run the demo. Please repair. Thxs
Hi.
Please, create a ticket here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/
The problem is in la demo of themeforest https://themeforest.net/item/nordis-medical-health-wordpress-theme/full_screen_preview/21344852?_ga=2.38588899.1730442996.1597319377-2019189381.1588586239
Thanks a lot. We’ll fix it now.
Hi! i bought the template about 2 month ago, but i can’t installed it. it send me de message “expired” at the administrator, so i try to installed at the ftp but later doesn’t appear the theme anywhere, or send me the message “Failed to import”. Please help me
Hi.
Please, create a ticket here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/
The site header does not resize on mobile. If I go to a page on mobile the entire screen is the header.
Hi.
Please, create a ticket here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/ and give the admin access.
Hi, “WPBakery Page Builder Grid Image gallery” not working, is printing the following error Syntax error, unrecognized expression: {status found”}
Hi.
Please, create a ticket here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/ and give the admin access.
No demo import?
Hi. You can import all these demos.
How can i add a description for product categories in category listing?
Hi.
Please, create a ticket here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/ and give the admin access. We’ll add it.
I want to by this theme, but before buying the theme I want to know if the theme support RTL.
Hi. Yes it is. If anything goes wrong, create a ticket here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/ and we’ll fix it.
Hi! I’m having issues with the icon box element and font type. When I select FONT for the icon type, the options to choose the icon aren’t showing up. The icons are not showing up either in the demo contacts page, where they’re supposed set. I think maybe it’s because of a Mixed content error. This is the message I’m seen in the console:
Mixed Content: The page at ‘https://www.dentaljoseluismejia.es/wp-admin/post.php?post=2863&action=edit' was loaded over HTTPS, but requested an insecure font ‘http://fonts.gstatic.com/s/opensans/v15/memnYaGs126MiZpBA-UFUKWyV-hs.ttf'. This request has been blocked; the content must be served over HTTPS. offset @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,utils&ver=5.2.1:4
I’ve tried installing an SSL plugin to control this but it’s not working. Do you know if there’s a way to solve this?
Thank you so much!
Hi.
Please, create topic here https://help.pix-theme.studio/forums/forum/nordis-medical-health-wordpress-theme/ and give admin access.
I will, thanks a lot!