Discussion on Norto - Creative Portfolio WordPress Theme

Discussion on Norto - Creative Portfolio WordPress Theme

Cart 296 sales
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KnightleyStudio supports this item

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38 comments found.

Hello, where is the place to modify the complete header and the home innovation section? I can’t resize heights or sections. On mobile it’s the same problem, I can’t modify the sections and sizes. Thanks

Hello!

Please describe your problem in more detail on our support forum.

Many Thanks!

I wrote two months ago requesting support because the color of the nabvar cannot be changed, they told me that I should buy the support extension because we were out of date, we bought it, more than two weeks have passed and the paid support does not respond … What should we do to solve this?

Hello! We’re sorry to hear that, but unfortunately we don’t receive a message from you. Please write to us via Envato support: https://themeforest.net/item/norto-creative-portfolio-wordpress-theme/24087104/support Navbar color cannot be changed. This refers to third-party customization that we do not provide. If there’s anything else let us know. Thanks!

Hi, I bought and installed the theme, set up the website and starting Goolge ads on the site, well… Google refuse to approve my ads cos there is a malware in the site. I dind’t install other plugins more than the one asked by the theme to work correctly! I need assistance to fix this asap.

Hello! Sorry for the long answer, we were on vacation. Please write to us via envato support system : https://themeforest.net/item/norto-creative-portfolio-wordpress-theme/24087104/support Many Thanks!

Will this product continue to receive updates? If yes, for how long will it continue to receive updates? Thank you.

Hello! We plan to add Woocommerce to all our themes after the release of the new WordPress theme. If you are interested in anything else, let us know. Thanks!

hello . can you send me the installation documentation . thank you for this perfect theme

Hi! Here’s the documentation link: https://jk-studio-dev.com/documentations/norto-wp/ Thanks!

how get the update for the theme ? i have 1.3 norto . but the importer not working

“There are no predefined import files available in this theme. Please upload the import files manually!

If you have not purchased the theme, then you will not be able to update it to the new version. If you bought a theme please update it via the Envato plugin, here is the link how to do it: https://www.wpexplorer.com/envato-market-plugin-guide/

For more questions, please contact us via envato support system: https://themeforest.net/item/norto-creative-portfolio-wordpress-theme/24087104/support

Comments are not support area. Thanks for understanding!

Is theme compatible with WP 5.6? If yes, how can I import demo pages?

Hello! Thank you for your interest in our theme! All our themes are compatible with WP 5.6+. Demo pages are installed by plugin One Click Demo Import. If you have any questions please contact us via Envato Support System. Thank you!

Hi!!, i am Jano_mentor, now posting from buyer account as you just as you asked me.

Hello! Thank you very much, it helped us a lot! We have already replied to your email, if anything else please write to us via Envato Support System.

hi!, awesome theme!, how can i add a button to bg video at the header in order to reproduce with sound, if a would to do. I mean, by default video autoplay it doesn´t have sound, and i like to add that possibility.

Regards!

Hi! Please contact us via our support system: https://themeforest.net/item/norto-creative-portfolio-wordpress-theme/24087104/support, so I can help you, comments are not support area. Thanks for understanding!

The package could not be installed. The theme is missing the style.css stylesheet. how do i fix that?

Hello!

You are installing the wrong archive. 

Here is a detailed guide to install the theme: https://help.market.envato.com/hc/en-us/articles/202821510

If there’s anything else please contact us via Envato system support.

Thanks!

Strongly recommend this theme and the support team! good service.

Thank you very much for your positive feedback! :)

Hey! How do you change the style of the menu on different pages? Can’t seem to find the option to do it. I tried to edit it via Elementor but the options in the sidebar wouldn’t come up

Hi! Please contact us via support system: https://themeforest.net/item/norto-creative-portfolio-wordpress-theme/24087104/support, so I can help you, comments are not support area. Thanks for understanding!

How can I install the theme and make it look like it was sold to me?

Hi! Please contact me: nastyakorbet@gmail.com, so I can help you, comments are not support area. Thanks for understanding!

How to import demo content, please provide some method to import demo content

Hello! Thank you for your interest in our theme! The reason why you can’t install demo import is that all our themes/templates have moved to a new domain(.com) with a secure https connection, so the links to demo import have changed. To get a working demo import, buy a theme.   Many Thanks!

Hey KnightleyStudio AWESOME theme! Just curious is there a way this amazing split slider could auto play https://norto-theme.knightley-studio.com/blog/split-carousel/ It would be great to have it auto engaging (and on mobile)! I finally have ideal client for Norto but my support just expired. I gave 5 star review right after I purchased and made a demo with!

Hello! Thank you very much for such a good review of our theme, we are very grateful to you! I answered your question in the mail because you already asked us about the carousel with screenshots and a more detailed response. We have added several carousel settings at your request. But unfortunately auto engaging can not be added because this is our unique self-written carousel, and not a slider that works with some plugin(for example, a Swiper – https://swiperjs.com/) and such a global setting that changes the carousel work is not possible because it will break the carousel itself. Many Thanks!

Hello, a few weeks ago I bought your template Norto. Now I am downloading it for installation. That is all correct, but in the zip file I only find the license and the theme. How can I access the documentation? Thank you very much.

Hi! Please next time contact me: nastyakorbet@gmail.com, so I can help you, comments are not support area. Here is a link to the documentation: https://jd-dev-info.online/documentations/norto-wp/ Thanks!

It takes a long time to import the content. The site starts to give an error when I update the plugins. Help please.

Hi! Please contact me: nastyakorbet@gmail.com, so I can help you, comments are not support area. Thanks for understanding!

How to import pages?

Hello! I answered your email with a guide how to install demo import. Thanks!

Thanks for the Elementor-compatible theme! I wish more devs here would follow your example. I’m looking forward to working with this.

Many Thanks!

Неймовірно раді, що є в Україні такі талановиті митці, як ви. Great, stylish and beautiful web work. Thanks for it.

Thank you for such good words and Слава Україні!

Героям СЛАВА!!! :)

The best creative agency theme I`ve seen so far ! Congrats ! Great work!

Thank you very much for such nice words. We hope you enjoy our theme! :)

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