ThemeCanon

ThemeCanon supports this item

Supported

This author's response time can be up to 1 business day.

248 comments found.

Another issue noticed. My Contact Area Widget and Food Menu Widgets have the same exact widgets in both locations. HOWEVER, on the contact page, there is spacing and an shown below each widget. On the FOOD MENU WIDGET AREA, those pages do not get that same ? Any reason why the inconsistency? I want them to be the same in both areas…

Also, the TITLES on the pages, depending if they are built from Pagebuilder or the page elements within WP itself, they display differently. Either font and style or padding is different. How do I make them consistent as well? I want all the elements on my pages to be consistent with styles and it seems some are not in the theme itself.

Please indicate how I can correct these issues. Thanks

‘there is spacing an an hr dot tag shown below each widget’ but not on the Food Menu Widgets… (this messaging service striped my hr tag I had put in original post)

Can you please log your requests in our ticketing system: https://themecanon.ticksy.com/ Be sure to include your site URL/details so we can have a look in order to help.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

The Blog page templates that came with this theme. All of them are Full width, no sidebar, even when blog-with-sidebar is selected. How do I correct this to include a sidebar?

Hi again, Can you please log your requests in our ticketing system: https://themecanon.ticksy.com/ Be sure to include your site URL/details so we can have a look in order to help.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Hi. Is it safe to upgrade to WordPress 4.6? Is Nosh compatible?

yes, you should be fine.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Hi,

When importing the placeholder content for the Revolution Slider, the “slider.html” file isn’t there. It looks like the Revolution Slider files were not included with the Knosh theme.

I tried to use your support for this question, but it kept telling me that my purchase code was invalid. (purchased 8/8/2016)

8a4f99c2-c98f-4248-b392-2c3cd87c933a

Thanks,

Russ,

russ@cmsa.com 727-447-3396

Hi Russ, Sorry for the confusion, please upload the zip file in the content folder called “sliders”. We need to update the docs to reflect the change from .html to .zip files for slider demo files.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Hello, I want to install the plugin but it shows me an error. Is it imposible to install it without paying for installation?

What are the steps to install it normally?

No, you don’t need to pay for installation, please open a ticket in our support system https://themecanon.ticksy.com/ and leave more detail about your issue and your site/login details so we can take a look:

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Hello, I can’t send my ticket, it says my Item Purchase Code is invalid. It is 2e6fd52c-3959-4d55-a0d2-62af853ac98e

Ok, can I get you to use the contact form on our profile page and email us your site details so we can take a look.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

about the license I’m building a website for restaurant what license do I need

Just a standard one will do.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Hello, does the Template support RTL languages like Arabic and also Chinese?

No sorry.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

I bought the theme and have some of issues. I want to use the demo set but cant find the correct zip file. I installed it on wordpresz but it does not look like theme

Hi, The demo content should be supplied in the main download, Look in the Nosh Content folder and choose from either the Fine Dining demo or the Fast Food Demo folders, and then install the XML related to your chosen demo. You can also follow the quick set up guide in the documentation.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

by
by
by
by
by
by