ThemeCanon

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260 comments found.

Another issue noticed. My Contact Area Widget and Food Menu Widgets have the same exact widgets in both locations. HOWEVER, on the contact page, there is spacing and an shown below each widget. On the FOOD MENU WIDGET AREA, those pages do not get that same ? Any reason why the inconsistency? I want them to be the same in both areas…

Also, the TITLES on the pages, depending if they are built from Pagebuilder or the page elements within WP itself, they display differently. Either font and style or padding is different. How do I make them consistent as well? I want all the elements on my pages to be consistent with styles and it seems some are not in the theme itself.

Please indicate how I can correct these issues. Thanks

‘there is spacing an an hr dot tag shown below each widget’ but not on the Food Menu Widgets… (this messaging service striped my hr tag I had put in original post)

Can you please log your requests in our ticketing system: https://themecanon.ticksy.com/ Be sure to include your site URL/details so we can have a look in order to help.

Regards, Theme Canon
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The Blog page templates that came with this theme. All of them are Full width, no sidebar, even when blog-with-sidebar is selected. How do I correct this to include a sidebar?

Hi again, Can you please log your requests in our ticketing system: https://themecanon.ticksy.com/ Be sure to include your site URL/details so we can have a look in order to help.

Regards, Theme Canon
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Hi. Is it safe to upgrade to WordPress 4.6? Is Nosh compatible?

yes, you should be fine.

Regards, Theme Canon
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cmsa

cmsa Purchased

Hi,

When importing the placeholder content for the Revolution Slider, the “slider.html” file isn’t there. It looks like the Revolution Slider files were not included with the Knosh theme.

I tried to use your support for this question, but it kept telling me that my purchase code was invalid. (purchased 8/8/2016)

8a4f99c2-c98f-4248-b392-2c3cd87c933a

Thanks,

Russ,

russ@cmsa.com 727-447-3396

Hi Russ, Sorry for the confusion, please upload the zip file in the content folder called “sliders”. We need to update the docs to reflect the change from .html to .zip files for slider demo files.

Regards, Theme Canon
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Hello, I want to install the plugin but it shows me an error. Is it imposible to install it without paying for installation?

What are the steps to install it normally?

No, you don’t need to pay for installation, please open a ticket in our support system https://themecanon.ticksy.com/ and leave more detail about your issue and your site/login details so we can take a look:

Regards, Theme Canon
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Hello, I can’t send my ticket, it says my Item Purchase Code is invalid. It is 2e6fd52c-3959-4d55-a0d2-62af853ac98e

Ok, can I get you to use the contact form on our profile page and email us your site details so we can take a look.

Regards, Theme Canon
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about the license I’m building a website for restaurant what license do I need

Just a standard one will do.

Regards, Theme Canon
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Hello, does the Template support RTL languages like Arabic and also Chinese?

No sorry.

Regards, Theme Canon
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I bought the theme and have some of issues. I want to use the demo set but cant find the correct zip file. I installed it on wordpresz but it does not look like theme

Hi, The demo content should be supplied in the main download, Look in the Nosh Content folder and choose from either the Fine Dining demo or the Fast Food Demo folders, and then install the XML related to your chosen demo. You can also follow the quick set up guide in the documentation.

Regards, Theme Canon
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Hi. I purchased this template and it works just right. Now I’d like to transform a sticky-header like this ( http://www.essennegi.it/archivio/esempio-spina/1.jpg ) in a sticky-header like this ( http://www.essennegi.it/archivio/esempio-spina/2.jpg ) using a transparent .png image like this ( http://www.essennegi.it/archivio/esempio-spina/3.png ). I think that it could be possible adding some CSS code… but I need to ask for your help. Thanks in advance.

Hi, you would need something like the following placed in your Final Call CSS section in the advanced settings, update the image path and CSS rules as needed:
.outter-wrapper.header-container{
    position: relative;
}
.outter-wrapper.header-container:after{
    content: "";
    display: block;
    width: 100%;
    height: 20px;
    position: absolute;
    bottom: -20px;
    left: 0px;
    background: url Image Path Here;
} 

Regards, Theme Canon
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Hi, is the theme compatible with WordPress 4.7? It is safe to update to this new version of WordPress that was released 6 DEC 2016?

Hi, I answered your question above, yes go ahead and update.

Regards, Theme Canon
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I would like to pay for installation ( with demo content as demo site ) and I need it for today, is it possible?

Hi, Sure we can do that, follow the instructions here: https://themecanon.ticksy.com/article/6863/

Regards, Theme Canon
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Hi, I have just completed a bilingual website with your template. And thank you very nice and easy. I have a unique problem: in the view of Android smartphones and Apple, the flags of the languages are not proportionate as on PC, Mac and tablet; but they will deform horizontally. You can arrange them? Thank you. Greetings

If you can log a ticket in our support site and leave us your URL to preview your site that would be a great help. https://themecanon.ticksy.com/

Regards, Theme Canon
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I just moved the site I’m using your Nosh them on to HTTPS (installed SSL cert). Everything worked, with one exception. There’s one image that is causing an unsecured content error and I’m not sure how to fix it. The error is as follows: Insecure URL: http://themecanon.net/themes/nosh-2/wp-content/themes/nosh/img/patterns/tile7.png Found in: https://www.babyjacksbbq.com/ Can you provide any guidance on what to do to make this one image present as secure? The image is actually on the theme cannon system and I’m not sure why my website is calling it from theme cannon.

Hi, the tile7.png file is part of the background options. Go to Nosh Settings > Appearance > Background and check the Background image URL to see if this is set up to point to the URL you mention :)

Regards, Theme Canon
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yerowo

yerowo Purchased

How can i create Accordion with the page builder and can i install visual composer instead of using page builder. please this is urgent

Yes you can install Visual Composer, it will work with the theme. VC has an accordion option you can use.

Regards, Theme Canon
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yerowo

yerowo Purchased

Yes i have install vc but is not working, All i want to achieve is to make the menu 2-up or any of the manu to have accordion at the top that will display different content e.g different dishes as they click. Please i am running out of time here and my client is on me thanks.

VC should work with any theme, and does work with ours. You won’t be able to combine VC page builder with our page builder, but the VC plugin works with all standard pages and posts.

If you need us to look into your site, open a ticket in our support system and leave your site address and login details so we can help. https://themecanon.ticksy.com/

Regards, Theme Canon
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StAjd

StAjd Purchased

Hi.

I noticed a warning on the 404 page:

Notice: Trying to get property of non-object in /home/lidijas/public_html/wp-content/plugins/revslider/includes/page-template.class.php on line 115​

My support has expired, but I’m posting anyway to let you know.

Otherwise, the theme works well and smoothly.

​Best regards

Hi, thanks for letting us know. I just retested the 404 page on our testing server and I am not getting the notice you mention on our end. Could you post your URL so I can have a look at your setup? Seems the notice is somehow related to the revslider plugin. Do notice that Notices are not Errors and should not have an effect on your website – so you could simply choose to turn off wp-debug in your config file to hide away the service notices :)

Regards, Theme Canon
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StAjd

StAjd Purchased

Hi,

Yes, I know that is not a problem, I just informed you, so you can check if there are any conflicts, for the future updates of the theme.

An error 404 page: https://vinasturm.si/sddgvn

best regards

Thanks for the info, we appreciate it :)

Regards, Theme Canon
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hello it seems that you are not longer supporting this theme in your ticksy system. you cannot select any nosh theme there to send a ticket. well so i post it here: i found a huge bug with wordpress 4.7.2 and the nosh shortcodes 1.2 plugin. activating it disables the wordpress editor completely. this is no fun! an older version of the theme with shortcodes 1.1 runs just fine.

sure it’s: https://www.villa-ver.de just scroll down to the parallax section.

Hi, if needed you can apply a background size to the parallax block in page builder, use the following CSS:

#pb_block-2 {
    background-size: 100%;
}

Regards, Theme Canon
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thanks this is working great!

hi how can i set the drop in point for the responsive menu at 1000px instead of 768px. check out www.kuckuck.hamburg to see the problem (menu gets weird tablets). thanks

Go to the responsive.css file in the CSS folder and update:

@media only screen and (max-width: 768px) {

Regards, Theme Canon
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thanks, that implies 2 more questions:
1. how can i set a background for the main menu items? right now the menu button shows allready up at 1000px, but background only appears at 768px.
2. how do i implement the responsive.css into the child-theme?

Hi, please log a ticket in our support system so we can provide more detail to your answers: https://themecanon.ticksy.com/

Regards, Theme Canon
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I suddenly got this error: Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can: 1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true. 2. Find the double jquery.js include and remove it. I realize it’s a plugin, but it’s provided with your theme. I was able to do #1 no problem. I have no idea how to do #2. Can you advise me on where to find “the double jquery.js include” and how to remove it?

Hi, we are running the Revolution Slider plugin without issues on our testing servers. I don’t believe this issue is caused by our theme (or theme / plugin coflict). More likely this is a plugin/plugin conflict. Could you please try and disable all your 3rd party plugins one by one to see which of them could be responsible for this issue.

Regards, Theme Canon
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Hello, how can I disable auto added fancybox CSS class and rel=”gallery”? Because it causes unexpected results. For example, carousel slider pop-up window shows some images which are not belonging to the carousel.

Thanks in advance.

Hi, you will need to customize the theme code to achieve this. I think the file you are looking to customize is nosh/js/scripts.js in the Fancybox Init section :)

Regards, Theme Canon
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I can’t get the Facebook widget to work for my FB page. If I add it and leave the default ThemeCannon FB page address it works, but if I delete the default and replace it with my Facebook page it doesn’t display. The widget loads and displays the title, but doesn’t display the FB page. Any advice?

Hi, this issue usually occurs if you have some strict privacy settings set up for your facebook page. You should review your settings on facebook especially restrictions for geo-location etc. :)

Regards, Theme Canon
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