Discussion on Nouveau - Multipurpose WordPress Theme

Discussion on Nouveau - Multipurpose WordPress Theme

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810 comments found.

roca01

roca01 Purchased

the submenu of the header in postion left no longer works

Hello,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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Is this theme compatible with PHP 8? Also, is there going to be an update for WordPress 5.9.x compatibility?

Hello,

The theme is compatible with PHP8. We haven’t tested our theme with WP 5.9 yet, however you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

WP 5.8 introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.



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Hi there, are you planning on updating your theme theme soon, as it does not seem to work so well with the latest versions of Wordpress. I see the last update was version 4.3 in May 2021?

Thanks for the reply – the issue is more that upon updating wordpress and Nouveau to the latest versions it seems to have changed padding size, menu height, font size, colours, etc ,so I now have to go back in and fix everything. Also I get this errors message from the JQuery Migrate helper:

“https://www.mantomantalks.com/wp-content/themes/nouveau/js/admin/default.js: jQuery.fn.load() is deprecated”

“https://www.mantomantalks.com/wp-content/themes/nouveau/js/plugins/waypoints.min.js is deprecated”

Would it help if I got the updated version of WPBakery? Am I able to get it from you since it came packaged in the theme? the latest version I have is what came with 4.3 which is 6.6

Hi,

When you update theme and bundled plugins it is necessary to navigate to Theme Options and click on ‘Save Changes’ button in order to generate a new dynamic CSS file with all of the settings from theme options.

Since the compatibility with WP5.7 is added in latest update you can now deactivate and delete JQuery Migrate Helper plugin.

You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.



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For some reason the footer menu has disappeared. It is present in the menu section list of menus along with the main menu, but it wont show on the pages. Please let me know how to fix this.

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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Hi, With your last update, my website is not displayed correctly on Safari. It works well on the other browsers (Chrome, Firefox, Edge, Opera). Can you please check if something is wrong with Safari and your update? Thanks and best regards.

Hi,Thanks for your answer. Your mail link does not open anything (not working). Can you please send another link. Thanks and best regards.

Hi again, problem solved. You can forget my previous message.

Hi again,

We’re glad you could resolve this :)



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Is this theme compatible with PHP 7.4?

Hi there,

Thanks for writing in! Yes it is and you can read more about our recommendations here

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Tested the theme in Wordpress 5.7 and many of the shortcodes no longer work. When will you push an update for 5.7 compatibility?

Hello there,

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out. The theme is compatible with latest WordPress 5.7 version, however we recommend that you read this article here and try the suggestion from the article.

In case you need further assistance with anything else please submit a ticket at our Help Center and one of our support agents will gladly help you.



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Can you add Google Tag manager to your theme?

Hello there,

Please submit a ticket at our Help Center and one of our support agents will assist you.



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Tested the theme in Wordpress 5.7 and many of the shortcodes no longer work. When will you push an update for 5.7 compatibility?

Hello there,

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out. The theme is compatible with latest WordPress 5.7 version, however we recommend that you read this article here and try the suggestion from the article.

In case you need further assistance with anything else please submit a ticket at our Help Center and one of our support agents will gladly help you.



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Nice looking theme, but way too many CSS calls and scripts. I ran your demo through Pingdom and it got a D rating. https://tools.pingdom.com/#5dfd242e86400000 Any chance in your next update you could consolidate and make this run faster?

Hi there,

Thanks for writing in!

Please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed.

Do let us know if you have any additional questions.



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This is my website https://spencerhomesolutions.com/ Can someone tell me how to change the white color of the menu on the home page? It is black on other pages but I cannot seem to figure out how to change menu color on the home page.

Thanks,

Hi there,

Once we check we do see that your Header skin is set to light on your home page, so if you go to your page > Header settings > Header skin. If your header skin is set to light it will have already predefined styles, so please set it to default and the global options will be applied.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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You are going to update the theme because I have a youtube video integration problem

Hi there,

Thanks for writing in! Could you please provide us a bit more information as well as your website URL so we can check this.

Thanks.



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On the left menu and the submenu how to put a background hover

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Hi,

With the new update 4.2 there is no frontend editor with wp bakery page builder when I create a new page? how to fix this?

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you and check this on your end.

Thanks.



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Hi team,

I can’t create a ticket because the support for this theme has expired.

What should I do now?

Kind regards, Sinan

Hi there,

Could you please provide us with your website URL so we can check.

You can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our team can check this on your end. Thanks.



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I’ve renewed support but whenever I tried to register at support site to create a ticket, I never receive the verification email. Can you add me manually?

Hi there,

We have now verified your account so you will be bale to login for sure.

Thank you for your patience.



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Actualy this theme is unusable with child theme ! When i use style.css it i have to re-install child theme to zero because wordpress tell me that it miss index.php file. I cant make any css change in the child theme ! the template page attributs disappear when i make any changes in child theme style.css….

Hi there,

Our theme comes with a working child theme. Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



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Hello dear,

Is it possible to have the menu like sticky menu in left sidebar ? when we scroll the left menu move ? Like this image which has left side menu and when we scroll the menu move as well.

https://prnt.sc/us0eb7

Best regards.

Hi there,

Unfortunately, no. There is no option for this.

Let us know if you have any additional questions!



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Hi there, Do you already know when the new update will be released? I’m still waiting for a solution for the problem with some JS error (request 51662). Thanks a lot!

Hi there,

We are working at the moment on updating all our themes, so it will for sure be soon. In the meantime maybe this article can help you here.

Thank you for your patience and if you need any further assistance please continue the conversation with our support team.



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Bonjour, Comment conctare le support du thème Nouveau?

Hi there! Is it possible to turn off the Select Slider (and Layer Slider)?

Hi there,

Select Slider does come included with the Core plugin however if you want to remove Layer slider you do always have an option to do this by deactivating and removing the plugin from Plugins left panel.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Thank you! I found out I could also simply remove (or replace) the slider shortcode. This is what I am doing (replacing) as I need a slider that has more features. Thanks for the reply! :)

Hi there,

Glad we could help! If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hello, we have been unable to use/customize the theme. It was uploaded, installed, and activated. We can’t find how to use the theme elements. We installed the demo pages, but can’t figure out how to edit the content. I also got a depracation error and it says it needs the newest version of LayerSlider WP and WPBakery Page Builder and those sites said to contact you to get those updated within the theme. We really love the look of this theme and wish we could get it to work… It does say it’s compatible with wordpress up to 5.2, but the current version on wordpress is 5.5

Hi there,

Our theme is compatible with WP 5.5.

If you need any assistance with it, feel free to submit a request on our helpcenter in the upper right corner and one of our agents will be happy to help.



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What about the plugins that are out of date? Are you updating the theme with the current plugins? (Layer Slider WP and WPBakery Page builder) It says that these are included in the theme description.

Hi there,

Please note that these plugins do come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

But if you need an immediate update of any of the plugins, please submit a ticket on our  help center  and one of our support agents will provide you with latest versions.



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