815 comments found.
When did you last update the Google fFonts available to the theme? I dont see ALexandria, Nunito Sans, Lexend and quite a few more. There are currently 1561 families in Google fonts, but your list isn’t that long. Are you planning on updating it soon?
Hi there,
At the moment we did not include the latest google fonts but you can always upload it as a custom font if you wish to have a specific font included that is not available.
You can read more about it here.
We hope this helped.
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Thanks for that.
I note in the video you link to that your that theme options screen is very different to the one i see in Nouveau 4.4. Are you planning on updating the theme options for Nouveau, or is there something I need to update on my site?
Hi there,
Sorry, perhaps this article is better in your case. Please have a look at it here.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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With the switch to GA4 Analytics, can we simply drop the new GA4 property ID where we used to add the UA property ID in Select Options > Global Options? Or can we empty that field and simply integrate with Site Kit Plugin from Google?
Hello,
We recommend checking this article here. If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Your article is from 2020 and relates to UA Analytics so it is out of date. I’m asking about how we should integrate GA4 Analytics w.e.f. July 2023. Can you please be more relevant with your reply. i.e. can we ignore select options Analytics field an simply use Site KIt plugin from Google?
Hi,
You can still add the code to the “head” section of your website as mentioned in the article. You can add the code into your header.php file, into your functions.php file, or via a plugin.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, and one of our support agents will gladly help you.
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I have received a notification from my security plugin that WP Bakery version 6.9 has a security vulnerability. How can I get the updated version of it – it normally comes with updated versions of the theme.
Hello,
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or, if your support period has expired, you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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Hi – when can we expect your next update? It’s been almost a year since the last update.
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. Current version of the theme should work correctly with the latest version of WordPress.
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Any plans to update this theme anytime soon? There are several elements that are throwing errors now. Especially in regard to WPBakery Page Builder.
Hello,
We are constantly working on updating all our themes. Please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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the submenu of the header in postion left no longer works
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
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Is this theme compatible with PHP 8? Also, is there going to be an update for WordPress 5.9.x compatibility?
Hello,
The theme is compatible with PHP8. We haven’t tested our theme with WP 5.9 yet, however you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
WP 5.8 introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
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Hi there, are you planning on updating your theme theme soon, as it does not seem to work so well with the latest versions of Wordpress. I see the last update was version 4.3 in May 2021?
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
In case that you are running latest WordPress version you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
WP 5.8 introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
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Thanks for the reply – the issue is more that upon updating wordpress and Nouveau to the latest versions it seems to have changed padding size, menu height, font size, colours, etc ,so I now have to go back in and fix everything. Also I get this errors message from the JQuery Migrate helper:
“https://www.mantomantalks.com/wp-content/themes/nouveau/js/admin/default.js: jQuery.fn.load() is deprecated”
“https://www.mantomantalks.com/wp-content/themes/nouveau/js/plugins/waypoints.min.js is deprecated”
Would it help if I got the updated version of WPBakery? Am I able to get it from you since it came packaged in the theme? the latest version I have is what came with 4.3 which is 6.6
Hi,
When you update theme and bundled plugins it is necessary to navigate to Theme Options and click on ‘Save Changes’ button in order to generate a new dynamic CSS file with all of the settings from theme options.
Since the compatibility with WP5.7 is added in latest update you can now deactivate and delete JQuery Migrate Helper plugin.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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For some reason the footer menu has disappeared. It is present in the menu section list of menus along with the main menu, but it wont show on the pages. Please let me know how to fix this.
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Hi, With your last update, my website is not displayed correctly on Safari. It works well on the other browsers (Chrome, Firefox, Edge, Opera). Can you please check if something is wrong with Safari and your update? Thanks and best regards.
Hi there,
Please send us a mail and include your purchase code and one of our agents will investigate.
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Hi,Thanks for your answer. Your mail link does not open anything (not working). Can you please send another link. Thanks and best regards.
Hi again, problem solved. You can forget my previous message.
Hi again,
We’re glad you could resolve this 
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Is this theme compatible with PHP 7.4?
Hi there,
Thanks for writing in! Yes it is and you can read more about our recommendations here
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Tested the theme in Wordpress 5.7 and many of the shortcodes no longer work. When will you push an update for 5.7 compatibility?
Hello there,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out. The theme is compatible with latest WordPress 5.7 version, however we recommend that you read this article here and try the suggestion from the article.
In case you need further assistance with anything else please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
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Can you add Google Tag manager to your theme?
Hello there,
Please submit a ticket at our Help Center and one of our support agents will assist you.
Support
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Tested the theme in Wordpress 5.7 and many of the shortcodes no longer work. When will you push an update for 5.7 compatibility?
Hello there,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out. The theme is compatible with latest WordPress 5.7 version, however we recommend that you read this article here and try the suggestion from the article.
In case you need further assistance with anything else please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
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Nice looking theme, but way too many CSS calls and scripts. I ran your demo through Pingdom and it got a D rating. https://tools.pingdom.com/#5dfd242e86400000 Any chance in your next update you could consolidate and make this run faster?
Hi there,
Thanks for writing in!
Please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed.
Do let us know if you have any additional questions.
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This is my website https://spencerhomesolutions.com/ Can someone tell me how to change the white color of the menu on the home page? It is black on other pages but I cannot seem to figure out how to change menu color on the home page.
Thanks,
Hi there,
Once we check we do see that your Header skin is set to light on your home page, so if you go to your page > Header settings > Header skin. If your header skin is set to light it will have already predefined styles, so please set it to default and the global options will be applied.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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You are going to update the theme because I have a youtube video integration problem
Hi there,
Thanks for writing in! Could you please provide us a bit more information as well as your website URL so we can check this.
Thanks.
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On the left menu and the submenu how to put a background hover
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi,
With the new update 4.2 there is no frontend editor with wp bakery page builder when I create a new page? how to fix this?
Hi there,
Thanks for using our theme! You can read more about how to enable the frontend editor.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi,
I enabled this in the .php file and now the front end editor does not load up so I can’t edit the page?
I need the front-end editor to make a custom design for shop page.
Thanks.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you and check this on your end.
Thanks.
Support
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Hi team,
I can’t create a ticket because the support for this theme has expired.
What should I do now?
Kind regards, Sinan
Hi there,
Could you please provide us with your website URL so we can check.
You can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our team can check this on your end. Thanks.
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I’ve renewed support but whenever I tried to register at support site to create a ticket, I never receive the verification email. Can you add me manually?
Hi there,
We have now verified your account so you will be bale to login for sure.
Thank you for your patience.
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Actualy this theme is unusable with child theme ! When i use style.css it i have to re-install child theme to zero because wordpress tell me that it miss index.php file. I cant make any css change in the child theme ! the template page attributs disappear when i make any changes in child theme style.css….
Hi there,
Our theme comes with a working child theme. Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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