I purchased this theme with high expectations (and 6 months of support) but my hopes instantly dashed post installation. Wizard doesn't work as advertised or as per support articles - demo content is not installed during Setup Wizard. I tried four times, no luck. So, I logged a ticket on their 'support' website https://support.gloriathemes.com - so far NO RESPONSE.
50 Reviews
excellent support
Documentation is awful. Doesn't explain any of the custom post types. It's documentation for any generic wordpress theme. You can't change link colors/styles without modifying css files buried in parent theme. Demo content only imports partially. Waiting over 24 hours for response on support ticket.
Author response
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/
Best regards.
The theme have lots of bugs. Editor is too much slow.
Even support is worst, for little bugs they say wait for theme update, and we even don't know when update will come.
Author response
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/
Best regards.
Well designed website, although it could use with being a bit more customization, the theme is very very locked into place and not much can be customized.
Excellent support but some shortcomings that should be specified at the time of purchase. Yusuf is very helpful and prepared.
Whenever we have had a problem, they have helped us solve it.
I choose Customer support as main reason for this rate because the team and especially Yusuf has helped me everytime I needed to, he is Quick and respond with sympathy and great skills. I'd like also to rate 5 stars for the Quality of the product itself. It's complet, Beautiful and a pleasure to work on it. Thank you
Awesome support! Much appreciated.
the main reason for this theme is the movie integration. which does not work. the editor for it freezes in all browsers and opportunely they know about it. so completely unusable for me, besides many other little bugs and the lack of PHP 8 - compatibility, this is annoying.
Beautiful theme to work with, its fast and the support is the best I have seen to date. Flawless - great work guys!
by odinfx 1 year ago
I love this theme. I almost always rate the code quality. I love how they implemented everything. It was a pleasure to modify the theme files in child theme. Thanks a lot for your great job!
very bad support from gloria themes
Has some critical bugs with Widget blocks. As of the time of this review you cannot use the template as you are unable to edit the widgets. You will get error messages as soon as you go to the widgets page.
Author response
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com
Kind regards.
good
Great Plugin well worth it.