99 comments found.
Hello Author,
Is there any crypto wallet where user keep their token afte they buy in the platform?
Please reply
Your demo is not loading
Thanks for pointing this to us ! It should work fine now, please check.
I will buy it today. Do you have plans for any update and new features soon?
We plan on updating the plugins with their latest versions.
Can I publish these coins without ICO’s just plain coin listings? Listings I have audited. And publish the info.
Yes, you can publish coins without the ICO.
Would it be possible to get this as a plugin instead of as a theme? I have my project and would like to add this to my project.
Hi,
If you are interested to get it as a separate plugin, please get in touch with our sales team via this form https://modeltheme.com/theme-customization
We might be able to provide you with it in a plugin shape, but a few changes are needed. If you wish to cover the plugin price and the changes process, please contact us,
- MT
Hello,
- can I use this theme to reference websites and not icos?
- Is it possible to disable start and end dates?
Hello,
1. You can use our plugin to switch from ICO to something else(on the listings) – check the plugin here: https://modeltheme.com/product/ico-switcher-for-numismatico-and-cryptic/
2. Yes, you can disable them.
Hello admin, if i use an addon to switch from ICO to anything else, can i have ICO page and NFT page on a website?
I still want keep ICO page, and add one more page NFT
If you switch from ICO to NFT then you can only have 1 type.
hello team, all the projects I posted have 1 problem, the ICO Start Date is showing “Sep 09, 2022”
Even though I put a different date, it still shows the same, how can I fix it?
Hi,
1. Make sure to have the theme updated to the latest version and also all the plugins.
2. If this is not solving the problem, please open a help ticket https://modeltheme.ticksy.com/ and also post a few screenshots to see where is the date wrong.
Thanks
I submitted a TICKET #3122539, please help me check, thanks
Hi,
Our support agent already replied to your ticket, please check it and continue the discussion there.
Regards!
Hi admin, it is not an error I mean, I mean ICO Start Date display on the homepage, please help me check again. Thanks
I posted a few screenshots to describe the problem, please help me check again. Thanks Team
hi, I show the Nft listing theme, there are end, active and upcoming, with in upcoming function, all this item has expired day, like may 2022 still shows on upcoming function(passed date), I wanna know, is this issue will happend on paid version? or I have to edit all upcoming NFT collection by manually when they passed? thank you
In this theme, those are listings categories: Ended, Active, Upcoming. These should be manually changed (no automatic updater for these so far).
please be serious about support, its very very slow. Also did not get expected solutions to our queries in a single ticket. Hope you check last few tickets from my email….
We are in the process to have your tickets checked, except a reply from us soon !
any new update?
can i change ICO field?
Hi there,
Yes you can do that. We have an addon to switch from ICO to anything else. Tutorial: https://modeltheme.com/knowledgebase/switch-from-ico-to-nft-in-numismatico-cryptic-themes/
ico listing form is not visible in demo, can you past screen shots please
Yes, maybe because you are not logged in.
You can testdrive the ICO submission on our live demo:
Testdrive the Frontend Submissions
Username: ico_demo
Password: ico_demo
Request to please minimize ticket reply time. Its taking too much time to reply tickets
Hi there,
We’ve replied to all your 4-5 help tickets. Please check 
Hello I installed and new NFT Update is not showing what do I need to do to get the new NFT listing layout? thx
Hi,
Please contact us via this form https://themeforest.net/user/modeltheme#contact with your website’s credentials and we will have a look at this.
Thank you!
The time counter is getting values from ico end-date not start-date Also in ico listing page the date has incorrect format (its showing “month/month/year” )
Also alot of not working functionalities.
Please fix this
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
I already submitted a request 2 days no response. Ticket #3001485
Hi there,
Our agents are handling your ticket right now and new updates will be posted on your ticket page very soon: https://modeltheme.ticksy.com/ticket/3001485/
Thank you for understanding.
Note: We’re currently experiencing a high volume of enquiries and our response time could be up to 48 hours. We apologize for the delay and thank you for your patience.
Every 3 days it stops now stop I’m sick of this template
This template does not exist for you in the support area
Please use this direct link: https://modeltheme.ticksy.com/submit/#100013306.
Regards!
I’m not kidding, where is the template activation area, it doesn’t exist again, the template has several malicious codes
Stop please! Right now you can use the license key to access the support center and also enable automatic updates (without this purchase, you will not be able to use the official Envato Market plugin to get automatic updates, https://www.envato.com/lp/market-plugin/ )
The help desk is located at https://modeltheme.ticksy.com/
Thank you for understanding.
The template is free and stolen, there are many viruses and malicious codes, and it does not work properly
Please refund the amount
Hi,
Are you kidding? This theme is sold exclusively on Envato Marketplace (here) and we are the owners of the theme. If you have questions, just let us know in a help ticket and do not over exaggerate.
Thank you
Please reply to the #3001953 ticket.
Hi there,
We’ve started the investigation regarding your ticket https://modeltheme.ticksy.com//ticket/3001953/
Our agents will post updates on your ticket page today.
Best regards!
Hi bud,
Initially you answered my questions but now a reply looks like a fry cry(has been more than 8 days and multiple contacts). Contacted you multiple times(after the initial reply of yours) but failed to get your reply thereafter and hence writing it here.
Will appreciate it if you could reply to the same. Otherwise a support after buying your product would not be inline with the expectation(s) of the customers.
Awaiting reply.
Hi and sorry for the delay,
We got an email regarding this theme but is from another envato account. Please let us know the email you have contacted us from in order to track and make the connection with this request.
Thank you
it is – arebellion@gmail.com
Found it and replied to your email. Thank you!
Hi, thank you for the template, it’s really cool. I have a question, where can I found the localisation file ? I would like to replace every ICO text to NFT ^^. And a second thing, I don’t understand how to link a MT-Skill Counter to an existed value… Thank you.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request ) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
I can’t leave a positive comment for the support team and the theme, most of the features are not working and it is a pledged wordpress with different links.
Hi there,
Our agents are working constantly into solving any open help ticket from our platform. I’ve reviewed your active tickets (#2974547, #2974736) and we already posted updates on them.
Best regards! MT
The team took care of everything one by one, thank you very much for your attention.
Glad we could help you!
If you like our theme, please take a second to give us a 5 stars review in your themeforest download section (https://themeforest.net/downloads ).
Regards!
Hi! Is there a buddypress integration?
Hi,
Let me know the purpose of the buddypress integration? Are you searching to have it integration with a feature existing on this theme? Or integrated with the theme (to match the design of the theme).
Let me know