One Of The Wrostest Theme Ever Buy On ThemeForest. Even we demand Refund In Refund Period But No One From Support Responding
Author response
Hi and thank you for your feedback,
First of all, it seems that this rating came just as a result of the expired support. By checking this link you will see that your support is expired and most probably this is the main reason for posting this 1-star rating: proof.
At this moment we are not aware of an existing issue with the theme, in order to generate this negative rating.
You can always renew your support period or let us know via this form what is the reason (the issue with the theme) - We can help you even if your support is expired.
Since you are mentioning a refund request on this rating, we have to report this rating to Envato Staff (on the other hand we cannot track any refund requests made from this account).
Let's collaborate in order to make this rating a positive one.
Useful links:
Theme Docs: https://docs.modeltheme.com/numismatico/
Knowledgebase: https://modeltheme.com/knowledgebase/
I recomend this theme! Great code and excellent customer support (Almost allways in 48h).
They listen users and mark good ideas for upcoming updates.
We are live with this template that mean is worth to purchase!
The support for this theme is excellent. They answered all the problems I had. Unlike other themes that copy and paste answers without trying to understand your problem, Numismatico support really tries to make an effort to understand your problem and find the best solution.
Türkiye'de kullanım için harika bir tema. Özellikle destekleri için çok teşekkür ediyorum. İstediğim tüm yardım ve desteği kendilerinden anında yardım aldım.
Tekrar'dan teşekkür ederim, emeği geçen herkese.
By far the best customer support I've encountered on themeforest!
I am very satisfied to have bought this theme :), mainly for the support they have given me. Although it is not very visually customizable, with a few touches to the code you can make the template what you want.
Incredible theme with the best support that we've experienced so far! We had some minor questions & modifications that the team was able to solve in a couple of hours! Keep up the good work!
