115 comments found.
is there any updates coming?!! or you leave your product behind??
stop selling this theme #themeforest
Are there any updates coming? Not compatible with PHP 7.4 atm.. Thanks!
Hi,
Can you please send us an email with the issues you’re having with the theme.
Regards
hi just wondering does the theme handle SEO, EMAIL MARKETING These function come with the theme ? does it come complete with a email list ? does come complete with SEO analysis , monitoring ranking this theme come with all the services?
Hi, purchased theme. How do i install demo contents ?
Hi. Can I safely update to WP 5.4x?
Hi,
We’ve updated our WordPress to latest version and everything works fine in our demos. Read this article for safe update.
If you feel have any issue feel free to contact us.
Thanks
Thanks for the awesome theme! I would like to know a way to make my logo bigger in the menu bar? Can I change the settings from the code to give me more than 60? Please help
Hello,
Thank you for reaching us!
Could you please open a ticket here – https://esmet.ticksy.com/ we use comment section mostly for pre-sale questions.
Kind Regards
Hi, since more than one year without any update, a lot of plugins are not updated with somme security issues… Could you tell us when you give us an updated version or a free registered version of the plugins used by Nuovo theme ? Best regards. Laurent
Hi I have a few pre sales questions…...does the cdb quote form work with contact form 7 ? and is this part of the demo ? ....also do the images come with the demo ? is the Rev slider set up in the install demo the way we see in your demo in Theme forest? thanks !
Hi pts123,
1. Yes forms on Nuovo theme are built using contact form 7 plugin and it is part of the demo.
2. Theme comes with all assets.
3. Rev Sliders can be easly imported, you may follow Nuovo documentation on how to install it.
Best Regards,
Esmet
Hello, I bought your theme a few months ago but I have a big problem displaying the icons. I updated the theme with version 1.2 but nothing helps. You can tell me what to do please. Thank you
Hi 101management,
Could you please open a ticket https://esmet.ticksy.com/ our team will be happy to help you out with the issues you may have.
Best Regards,
Esmet
Hi, many thanks for your job ! Could you update the ACF-pro plugin for the last Wordpress and WooCommerce versions ? (This plugin version is verry old : dec 2018)
Hi Laurent69,
Thanks for your kind words. We’re working on our items and will hopefully soon have new versions with updated plugins such are ACF pro plugin and WooCommerce. Thank you for your patience.
Best Regards
Hi, have you some information for the ACF plugin update ? Regards
Hi, 3 month ago, you said : “We’re working on our items and will hopefully soon have new versions with updated plugins such are ACF pro plugin and WooCommerce. Thank you for your patience.” Please, could you give us some news about new version or actualization of the plugins used with your theme as ACF ? best regards.
No any answer. Bad support. Don’t purchase it if you need last version of plugins and add-ons. It’s a pity !
Please take a look we’ve replied to your ticket.
when are you going to update this theme it’s been over a year now with no updates
Hello!
The next update should be available in 1 – 2 weeks.
Esmet Team
Why it is so slow in google page speed can any one help? even demo is also slow, i have already tried many plugin to solve this problem but didnt helped me
Hi – How do I replicate the same menu as your demo, specifically the ‘Services’ section. I imported the demo content but it didn’t include this.
Hello?
Very bad support and theme and everything
Como uso o Elementor no meu tema? Bem, o plugin elemental fica em branco quando eu vou criar uma página através do plugin. Eu já verifiquei todos os tipos de possíveis erros no site do desenvolvedor e o único problema que encontrei foi o tema. Eu testei com outro tema e funcionou perfeitamente. Por faovr, me ajude.
Is the footer behavior can be change to normal (not sticky) footer?
How do I use Elementor in my theme? Well, the elemental plugin goes blank when I’m going to create a page through the plugin. I’ve already checked all sorts of possible errors on the developer’s site and the only problem I encountered was the theme. I tested it with another theme and it worked perfectly. By faovr, help me.
I can see there is so many bugs in the theme. I have submitted the tickets which must be fixed by theme developers. I have submitted my first ticket on 29-April-2019 but I didn’t get any response from the theme developers. They are not providing any support.
Following are the bugs in theme : - Icons are not loaded properly. - unnecessary horizontal scrollbar appears until end-user scroll the page. You can see the bug on live theme demo page http://codebean.co/nuovo/about-agency/ - Tab component not working on mobile device. You can see the bug on live theme demo page http://codebean.co/nuovo/about-agency/
Not sure I’d bother with the 12 month support plan. As someone who DID pay for 12 months of support and has 4 months left, I filed a ticket over a month ago because the favicon was throwing an mixed security warning. I updated the ticket three times since then but can’t seem to get a reply. Pretty good theme, but they are behind quite a bit on the WPBaker plugin, as well as some simple SEO fixes (such as making the Page Titles H1 tags by default). We’ve been mostly happy with this theme, but the support is what is ticking us off.
FA icons not working on all pages. Already have ticket NO reply