295 comments found.
How can I make the cleaning fee or extra fee mandatory
Hello, Pre-Sales Comment: I want to use this theme for future websites and my question is if i can create packages, for example one package with 7-days rental for a room + food
Hello. Unfortunately, our theme does not support that. If you have more question, let me know here. Regards
Hi, Pre-sales question: can I link your booking platform with a channel manager so I can sync all my platforms? Also, can I use Woocommerce payment gateways?
Hello and thank you for reaching out to us. Our theme is designed to seamlessly integrate with booking platforms such as Booking.com and Airbnb, and it also supports various Woocommerce payment gateways. Please feel free to reach out if you have any further questions or require additional information.
Warm regards,
Hello! I have a pre-sale question. I would like to know if this template supports Smoobu synchronization?
Thank you very much
Hello, our theme does not support Smoobu synchronization at the moment. However, it is designed to seamlessly integrate with booking platforms such as Booking.com and Airbnb.
Regards
too bad… your system doesn’t work with woocommerce and PayU. But everywhere they boast that their template works with “any” payment method with woo, and it is not true. Be careful, they are offering something that does not work. PayU works on thousands of websites, except yours
Hello! I have a pre-sale question about a detail that I bumped into your demo.
After making a search for particular dates, I don’t see the selected dates in the Availability and Detail > dropdown calendar on each listing. Only the today date is shown in the calendar.
Is it due to some settings and usage?
Thanks,
Hello mariyanh, I cheked and saw it work fine. Could you send to me a screenshort to email hello@uxperco?
Hello! I’m going to be purchasing for a client and would like to know if there’s a way to add reviews to the rental listing pages?
Hello
Unfortunately, this theme is not available at this time. But if you want to make it your own, we will customize this function job for you
Kindly Regards
Hi Support,
I’m buyer for this theme. It work well until recently… The homepage’s modern slider show black color although the sliders is configured correctly.
It is working well previously, the black color screen only show recently. Please advise whether how to solve this unknown bug?
Please advise further. Thanks.
Regards
my domain is https://bit.ly/3qmOXXU Looking forward your further advice. Thanks.
Hello berjayahotel, Please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will help you better for that.
I encountered following error message: Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license… Guessed already the support already expired since i bought on 27 Jan 2022. Anyway to ask in your support system?
I didn’t encountered any issue from purchase until deployment to live stage. This unknown bug only appear recently although i can see the preview image display nicely in backend, but still showing black color in modern slider homepage.
I have stimulated same condition using new demo page, the same problem still appear. Seems something not right with modern slider as applied. ‘ Can you advise further? Thanks.
Regards
Hi,
Can you send me Wp-admin, site URL via email: jennie@uxper.co? I will check it for you
Noted. Please check your email. Looking forward your support. Thanks.
Hi there!
pre-purchase questions
with regard to booking prerequisites, is it possible to:
1. exclude a day in the week generally? Lets say as host, I have saturday as day off: I dont want to accept bookings where a checkin or checkout takes place.
2. define a minimum stay period? Lets say as host, I dont want to accept 1-night bookings. Staying 2 nights is the minimum for a booking to be accepted.
thanks in advance for the info!
Hello wpzgcccv8y, thank you for contacting us. For your questions.
1. Yes, you can.
2. Yes, you can.
Let me know if you have more questions.
Hello,
Can you make a Sticky menu?
I would love to buy more licenses of Nuss theme.
Thank you
Hello beachlizard, thank you for choosing our theme.
You can make a sticket menu in the customize. Please open a ticket in our support system, our developer will help you more.
Regards
Bonjour
je voudrais savoir si je peux faire la mise a jour du theme nuss “modern hotel”sans crainde de probleme eventuel, car jai des pages qui deconnent
merci d’avance
...???
Hello agenceklemaweb, Sorry for the late reply. You can update the theme without affecting current pages.
If you have more question, let me know here.
Kevin, Uxper
Does this support down payments and recurring payments?
Hello Muhaveroes,
You may need to use a plugin with Woocommerce to have the down payments.
The recurring payment is not supported, for hotel booking system.
Regards
i need to add a delivery fee to the website based on distance can this be done ?
Hello. Unfortunately, our theme does not support that.
Do u have html theme?
Hello Compsols,
Sorry, we do not have the html for this theme yet.
Regards
Hello, I have a pre-purchase question. I sell multiple holiday trips for all seasons (example: 10 days trip for teenagers in august and 6 days Ski trip for adults in february). My question is Can i use this theme to sell all of my trips ?
Hello Menahemroumani,
The theme is for room rental only. I think maybe it will not fit the trips business.
Regards
Hi, pls check PRIVATE TICKET #3399172
Thanks!
Hello Xrisxal2000,
The ticket is resolved. Please check.
Regards
Hello, i have a pre sale question. About the Sync with Booking, Airbnb… How it works? Have in mind that i’m new in the market, actually i’m a investidor in B&B and Hostels Market.
Hello, Syncing with booking platforms like Booking and Airbnb allows you to manage availability and reservations across multiple platforms. Nuss theme connects your listings, updates availability and rates in real-time, and syncs calendars.
Let me know if you have any more questions!
Regards
We have a problem with the visualization of the room availability search page, it is not working like the version that it handles in the demo, on the contrary it is showing the images superimposed on top of the others in an erroneous and poorly seen way, the version does not work single column, it only shows a two column apprti but the image slider of each room appears one on top of the other, it looks horrible.
We want the asic on to be shown in the demo, in a single column, but if we choose a column what it shows is only images and names with nothing Can you help me with this?
https://andinasoftware.com/hotel/?ux_room_check_in_out=25+Jun+2023+-+26+Jun+2023&ux_room_amount=1&ux_room_adults=1&ux_room_childrens=0&s=&post_type=ux_roomHello Zionet,
Please recheck our answer on the ticket support you created.
Regards
good day. We are using WooCommerce to register the reservation, but we have checked that the email with the order confirmation that comes to us as a hotel and to the client, does not have the date of check in, check out, adults, children. How can I activate this function? I look forward to your support. thank you.
Hello Altaresdeoxapampa,
Please create a ticket at uxper.ticksy.com or send mail to support@uxper.co to get support from our team.
Regards
Hi, theme looks great but i need help with some details. I can’t get lighbox gallery to work on home page, and I have some problems with slider, it wont go trough images automaticly. Can you provide support, i did create a ticket
Hello Severmario,
Our support team is checking the ticket. Please wait a bit.
Regards