310 comments found.
presales question: 1. Does it support room booking for single / double / dorm hall 2. Rates with per night/per day 3. Taxes with GST, Inr currency 4.Manula booking from admin for customers 5. support for woocommerce payments 6. Discount coupons support? 7. Customer Booking form wiht extra fields? 8. Option to pay advance while booking by customer say 20%? 9. does it support Pdf invoice send to customers 10. sms / email notifications support? if everything is supported i m ready to buy this plugin i need a long support from you team has a wonderful frontend demo, but i dont see any admin demo to really go for this product, pls reply
Hello, 1.2.3.5.6: Our theme has this function. 4.7.8.9: Unfortunately, the theme is not available yet 10. Yes, our theme support send an email Kindly Regards,
Hi, having a problem with editing with Elementor. somehow on elementor editor it just as I wanted. but then live website came out differently. is there is setting that make this happen? how to fix this.
Hello, Thank you for contacting us. Please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will support you better. Kindly Regards,
Sent
Hello,
Our dev is checking your problems. After finish, he will report to you
Kindly Regards,
hi I make a follow up about the issues can you please look it up? thank you
why there is no discount in this black friday period? It really disappointing as I can’t make a purchase. Hope to hear from the support or management regarding the discount for Black Friday
It’s very weird that we only can submit one ticket with one purchase code!!! And your support team doesn’t bother to send a word replying to the ticket. I was so appointed buying this theme. The design is great but the booking function is poor and can not help to manage an online hotel booking effectively. There’s no space to store the customer’s information properly, there’s no way for the customer to log in and view or manage their booking. You said that the theme has a deposit function but it doesn’t. And the support is even worse. It’s not worth to buy the theme. I want a full refund, please!
Hi, when i’m trying to update/ install Uxper Booking i have this message: Download failed. A valid URL was not provided.
Hello, Thank you for contacting us. Please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will support you better. Kindly Regards,
Hello, Sorry for keeping asking too many things. However, I just realized that there was no way for a customer to register an account on your system so that they can view and manage their booking??? If I you check-out page of Woo-commerce then their information will be stored in the Woo-commerce/ Customer. But if I used your check-out pay, there is nowhere for me to store the customer’s information. It was super difficult for us to work with your system this way. And I could not choose to make the extra service mandatory for certain types of room, either. My apologies, but I really want to get a refund. I mean, the design is fantastic but the function is so poor and lacks of some very important functions
Could you please support me to get a refund please! Thank you Ngoc Phan
Hello, Can I ask if your theme work well with the Hotel Booking plug in from Motopress?
Hello Ngocsonnt, currently our theme is exclusively compatible with the Uxper Booking System. This system is a comprehensive plugin tailored for Hotel Booking. For more detailed information and insights, please visit our dedicated landing page at https://nuss.uxper.co.
Hello, Thank you for the amazing theme. I noticed your theme only supports one currency at a time. My client wants it to support USD too. The primary currency is currently NGN. Unfortunately, NGN doesn’t integrate with paypal. And they need to take payments from foreign customers, so paypal needs to be integrated.
Because the theme isn’t fully woocommerce enabled , such as room price displays, other multi currency plugins don’t work at all or well with it. (I tried at least10).
Please can you tell me how I can handle adding another currency. Or point me to where I can modify on the theme file and the codes to add. I just want to add a switcher and be able to switch between 2 currencies and everywhere around the site would be modified with the changes. Also please consider adding this feature to your future updates. Thank you
Hello, Thank you for contacting us. Please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will support you better. Kindly Regards,
My support has expired but before i pay for a renewal, I need to know that the solution is possible first. Else it’ll be a waste of money.
Hello, Regarding this request, it will need to edit some code to be able to integrate this payment method into the theme. You can renew your ticket, our dev will assist you with this. Kindly Regards,
Can this theme’s booking and reservation system used with other theme? My client want only reservation part of this theme.
Hello, The booking system can only be used for our theme, it cannot be used for other themes. Kindly Regards,
Should I use Elementor pro or the free elementor is enough?
Hello, Depends on your usage needs. If you only have basic usage needs, you can use the Elementor Free version. If you want to use more advanced features, you can use Elementor Pro. Both of these plugins are well integrated into our theme Kinldy Regards,
Can a room be booked with WooCommerce?
Hello calibus, Yes, our theme can book with WooCommerce.
Regards
Hi, is it possible to enter a minimum period for staying in a room or apartment? example from 1 January to 30 March minimum 7 days obligation, thank you
Hello, Thank you for contacting us. Please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will support you better. Kindly Regards,
Before paying for the assistance, I would like to know if there is a minimum and maximum number of nights for each apartment
Hi,
Unfortunately, the theme does not currently support this function
Kindly Regards,
please how do i change the currency price of my rooms from $ to naira, and how do i add my local gateway with woocommerce
Hello, Thank you for contacting us. Please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will support you better. Kindly Regards,
Hi, how does a guest check their booking ? Is there an account page that they can use?
Hello, When a guest book a room, they will need to enter their information on the checkout page. After booking, the invoice and booking information will be sent to the guest’s email.
Kindly Regards
How to add a deposit
Hello,
I have already responded to your ticket, please help me re-check it 
Kindly Regards
How can I make the cleaning fee or extra fee mandatory
Hello! Anyone here?
Hello alrandw, Thank you for contacting us. Please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will support you better.
Regards
Hello, Pre-Sales Comment: I want to use this theme for future websites and my question is if i can create packages, for example one package with 7-days rental for a room + food
Hello. Unfortunately, our theme does not support that. If you have more question, let me know here. Regards
Hi, Pre-sales question: can I link your booking platform with a channel manager so I can sync all my platforms? Also, can I use Woocommerce payment gateways?
Hello and thank you for reaching out to us. Our theme is designed to seamlessly integrate with booking platforms such as Booking.com and Airbnb, and it also supports various Woocommerce payment gateways. Please feel free to reach out if you have any further questions or require additional information.
Warm regards,
Hello! I have a pre-sale question. I would like to know if this template supports Smoobu synchronization?
Thank you very much
Hello, our theme does not support Smoobu synchronization at the moment. However, it is designed to seamlessly integrate with booking platforms such as Booking.com and Airbnb.
Regards
too bad… your system doesn’t work with woocommerce and PayU. But everywhere they boast that their template works with “any” payment method with woo, and it is not true. Be careful, they are offering something that does not work. PayU works on thousands of websites, except yours