If you make manual reservations on booking.com the booking plugin will not get the right dates. Waste of time and money. BIG L
Author response
Hello,
We apologize for any inconvenience you may have experienced. Kindly take a moment to provide us with more information about your situation, and we are here to assist you.
Upon investigation, I see that your problem has been clearly explained by our dev team and instructed you on how to handle it. But it seems you still don't understand and don't respond to let us know if this fix is effective so that our dev team can have another solution for you.
Please go back to your ticket and let us know what your problem is so our dev team can fix it for you.
Your direct engagement within our system is highly valued and greatly aids in resolving matters efficiently. We kindly request that you refrain from making assumptions or statements without aligning with our understanding of the situation.
Thank you for your cooperation and understanding.
Best regards,
Jennie, Uxper team
Love this theme and the support I'm receiving with it! Thank you Uxper!
Incredible customer support. They will help you with every question you ask and get back to you very quickly.
Great theme even greater support...!!!!
Not customizable with adding content in any other way than as provided.
Nice theme design, it has some bugs that were fixed after many emails on support.
I believe they will be more helpful in the future.
top!
Great theme, great design, great support.
Maybe a slight improvement could be made by allowing translation for search url parameters.
Super customer support with fast and helpful reply !
Author response
Hello 0x110501,
Thank you very much for your rating and comment.
Regards
Great support and team! Thanks for help!
Author response
Hello SergiuAC,
Thank you very much for your commenting.
Regards
Everything works as they announce it, but their support is just fantastic. Straight to the point, direct answers and quick ones. I strongly recommend. Sincere congrats to all the team.
Author response
Hello joaquimleao,
Thank you very much for your encouraging review and rating.
Best regards
The design is modern and visually appealing, with many options to choose from. It offers a good range of customization options and the features included are exactly what I was looking for. Besides a pretty good documentation, the great support is worth mentioning here. It is super fast and polite. I got help with every little detail and was able to resolve any issues, both with functionality and design.
Author response
Thank you so much, Kamaj.
Your feedback is great. We will keep going to make it better.
Kind regards,
Uxper Team
My website for reference:
https://starlightretreat.com/
Theme:
This theme works really well and I get guest comments on how beautiful it is, the design looks fantastic and the back end booking system works great, the overall shopping cart layout is excellent. With the channel management software I use, I regrettably had to bypass a lot of this for the functionality. But I still get the excellent design and support.
Developer Support:
I can't say enough. I've been impressed over and over again with the level of support I've received. I could gush for paragraphs on the things the developer has helped me with but all you really need to know is he will get your problems or tweaks solved. You'll be in fantastic hands.
Author response
Thank you so much, Sangeeta.
Your feedback is great. We will keep going to make it better.
Kind regards,
Uxper Team
Quality customer support in a timely manner.
Author response
Thank you so much, Sangeeta.
Your feedback is great. We will keep going to make it better.
Kind regards,
Uxper Team
