The instructions needed to customize the theme are missing. The documentation provided is insufficient!
we checked and saw that: we didn't receive any request support from you.
You can check the document in:
1 WPBakery Page Builder: https://doc.cmssuperheroes.com/wordpress/wp-nuvo-wpbakery/
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: https://cmssuperheroes.ticksy.com/ or email: email@example.com.
Extremely difficult to use. No real documentation. Video out of date. Still trying to make a decent home page and it’s so difficult.
Sorry for the trouble you get.
if you get any issue, please describe your issue with the screenshot detail and give us the information about your site: link+admin access and FTP to https://cmssuperheroes.ticksy.com/ or email:firstname.lastname@example.org so we can check and show solutions for you.
Well, this is how Customer support is intended to be. I purchased this template because of it's flexibility, but then something didn't work anymore and they were so quick to help me out and over and over again with perfect communication by mail. Thanks a lot guy's I would surely reccomend you!