Hello,

Current version of the theme should work correctly with the latest version of WordPress. The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.

You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.

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Thank you – that would be very helpful.

You’re welcome and have a great day!

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Hello,

Thank you for reaching us!

We are constantly working on updating all our themes and the current version of the theme listed in change log is working correctly with the latest version of WordPress.

Live demo is not updated to the latest version and this is why the mobile menu is not being shown correctly there. On our localhost installation where the latest version is being used there are no errors and mobile menu is displayed correctly.

Do let us know if you have any additional questions.

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Hi there,

Since we do not have enough information from here, could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.

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Hi there,

The theme will be updated for sure and when it comes to the speed we can suggest you put a focus on your server and your content optimization as well as TTFB, First Paint and Contentful Paint from the google pages speed that matters, also the Waterfall sections is of great importance where you can see what might be improved and our support team will be happy to help and provide you with more detailed guidance. Also you can check our article here as well as about the recent changes in GTMetrix.

We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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Hi there,

Thanks for taking an interest! The latest version of the theme is compatible with PHP 8 yes.

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ok it is in the Billboard. It is Playfair font in the Tagline. How can I change that? I have Open Sans in the settings for everything. Doesn’t change the Billboard Tagline tough

Hi there,

Please contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.

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Hello,

Please contact us through this email, include your purchase code in the email, and our support agents will assist you.

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Hello,

Thank you for taking interest in our theme!

Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.

You can use the theme on the latest version of WordPress with this plugin.

Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.

Do let us know if you have any additional questions

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Hi there, Thanks for writing in! Our team is working on updating all our themes and Oaza will for sure be updated. We recommend you to wait for the theme updated so you can update the WP 6.0.2.

Thank you for your patience.

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Thanks for your reply. This would be appreciated as the theme hasn’t been updated for over 2 years.

You’re welcome. Feel free to reach us if you need assistance with anything else.

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Uncaught SyntaxError: “[object Object]” is not valid JSON at JSON.parse (<anonymous>) at Object.error (core-dashboard.js?ver=5.9.3:232:41) at c (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.9.3:2:28327) at Object.fireWith [as rejectWith] (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.9.3:2:29072) at l (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.9.3:2:79926) at XMLHttpRequest.<anonymous> (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.9.3:2:82355)

are you there?

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you and check this on your end.

Thanks.

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Hi there,

At the moment we don’t have any ETA when the new update will come out but we hope it will be released soon and you will for sure be notified once a theme update is out.

Please contact us through this email, and include your purchase code in the email, and we will send you the new version of plugin to install it manually.

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Hi there,

Please note that any premium WP theme requires a bit more dedicated resources on your server, which is something that’s common among robust and complex themes such as ours. Recommended PHP Versions And Resources And How To Set Them.

You should try to import the content again, by following the steps from the following article.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hello,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

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Hi there,

Please note that our developers are constantly working on updates for all our themes. We are always working on our new theme updates, where we are including the latest versions of included plugins or implementing some fixes. Also, note that this theme comes with WPBakery page builder.

Do let us know if you have any additional questions.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hello there,

Thanks for taking an interest!

You can use WooCommerce’s My Account page and enable under options that customers can create account on your site. Here you can check how My Account page will look like. After registering on your site customers can then proceed with booking appointment.

Do let us know if you have any additional questions.

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Hello … that wasn’t my question … when I use the demo, it asks to sign in for booking, but it doesn’t provide a link to register, so … you saw you can use Woocommerce, but your demo isn’t linking to that functionality for users. Can you fix your demo, so we can see how the registration works for visitors?

Hi there,

If you want to integrate booking into your website, you will have to use a plugin for this which is called Booked. You can find it on this link https://getbooked.io/. As well as you can add the Booked calendar shortcode to any of your pages or in the Widget Area.

You can see the calendar on our https://oaza.qodeinteractive.com/

WooCommerce is an essential part of our shop functionality and it is fully compatible with our theme. However the booking and payment are not connected With Booked plugin you can make an appointment, and the WooCommerce is used for our shop. You could try to use Payments with a WooCommerce add-on for Booked for this purpose. We have not tested this for compatibility with our theme but you can always try it out on your end.

If you need any further assistance please feel free to submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hi there,

Thanks for writing in! You should know that you can always deregister the purchase code through our Help Center

Please note that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So if you still encounter issues, in your case now we would kindly ask you to send us a mail providing your purchase code in it, and our team will help you with this.

Thanks.

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Hi there,

There may have been an interruption at some point, but as you can see in the following screenshot, the preview works normally on Firefox now.

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Hi there,

We are sorry to hear this.

Please note that Envato does thorough examinations and inspects all the themes featured on their market, and this is especially true when it comes to the safety aspects. We recommend checking the article in this link. You can also contact your hosting provider in case you need further assistance.

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Hi there,

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.

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