Discussion on OceanPlaza WooCommerce Parallax Theme

Serzh

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217 comments found.

Hello, I migrated and lost all my theme config, how can I recover the data? Where is the theme config stored?

Hello, mikejaime!

Please go on your old website Appearance=>Theme Options=>Backup Options http://prntscr.com/836u9o. Then on new website navigate the same and paste all text in Transfer Theme Options Data field and push Import Options http://prntscr.com/836v0w.

BR GoGetThemes Team.

Hello, I migrated and lost all my theme config, how can I recover the data? Where is the theme config stored?

Hello, mikejaime!

Please go on your old website Appearance=>Theme Options=>Backup Options http://prntscr.com/836u9o. Then on new website navigate the same and paste all text in Transfer Theme Options Data field and push Import Options http://prntscr.com/836v0w.

BR GoGetThemes Team.

I do not have access to the old domain/wordpress. Can I copy this data from phpmyadmin?

Please, clarify what did you lose? Pages, pots etc. or Theme Options only. And what access have you besides phpmyadmin from old website?

Please, contact us via our forum http://gogetthemes.com/forums

BR GoGetThemes Team.

Where do I find Ver. 2.3 even from the latest download link I get 2.2

Please, register and contact us via our forum and we’ll help you.

24/7 Customer Support – http://gogetthemes.com/forums/ BR GoGetThemes Team.

Hello, Great Theme but i have something to ask, when we try to resize the screen, the header bottom border won’t resize automatically the way the demo of your theme does. Here’s the link of our website that I am working on http://webital.com/renvision-OceanPlaza/ When we try to resize it, it looks cramped and won’t allow the header image border to be at the center. Here’s the screenshot of what it looks like http://screencast.com/t/6HtlzLjpJAJq.

Thanks

Hello, writetoshare!

Please contact us via the support forum. We’ll help to solve this issue.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

I need help. I am using this theme but it does not show the photos on an ipad or phone. I ended up having to use dudamobile so that it works on mobile at least but the ipad is still giving us issues and I am not sure how to fix it.

our link: http://sunsetloungeexperience.com/ Thank you

Hello, inkgraphicsonline!

Please contact us on our support forum and clarify what photos you do not see (you can attach screenshots).

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

Thank you, I registered but never got the confirmation email with my password so I can not login. I tried to click on resend password but emails are not getting to me. Can you please email me my password: patty@inkgraphicsonline.com

Thank you

We sent you info for access to our forum. Please check your mailbox.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

Purchased your theme yesterday, downloaded today and there is no documentation folder. Where can I get this? Need asap please.

Hello, Mike!

We sent documentation to you. Please check your mail box.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

Thanks. You should fix your download here, as well as update the your newest version.

Hello, Mike!

Of course, we’ll do it.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

How do we “turn on” Demo 3?

Mike, we do not provide demo data for Demo 3. Demo content for Demo 1 is only available in theme package.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

If you showcase 3 demo styles, you should be able to “turn them on” in the Admin. Your theme is very frustrating, your theme options make it very hard to have a regular WP page. Nothing is updating properly when I edit colors to try and get the look of Demo 3, default home page is one way, my regular pages are another. I should not have to hard code all these edits. Might be good for someone who does not know WP, disappointing if you want to really customize things.

Hello, Mike!

We’ll take in account your notice. Please, contact us via our forum we’ll help you in your issues.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

Your theme is disabling the frontend admin bar by default, how can I re-enable the admin bar to show on the frontend when I’m logged in? Also happens on one of your other themes (parasponsive) but we decided to use this one instead. Correct code seems to be in your Footer file. When I swap to another theme, Admin Bar shows up, and I also disabled all my plugins, so it was not those, it is your code. Please fix.

Also can’t post for help in your forums, have not gotten any emails for my access after I signed up.

So I found in the code of the issue in this theme functions.php file, they have purposely disabled the Admin Bar on the front. I commented out this line:

add_filter(‘show_admin_bar’, ‘__return_false’);

And it has miraculously reappeared on my front end! It baffles me when theme developers change basic default functionality of WordPress like this.

Mike , we sent your password for account on our support forum. Please check your mail box. Now you can use support forum for quick assistance.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

Hi. I’ve purchased the theme but there is no documentation folder. Where can I get it? Thanks

Hello, tdalasterrenas!

Please contact us on our support forum in order our team could send you documentation.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

I can not log on the support forum. Could you email me a new password?

tdalasterrenas, we sent new password and documentations. Please check your mail box.

Best regards, GoGetThemes team, 24/7 Customer Support – http://gogetthemes.com/forums

Tried to join forum, no email yet. Sent an email, no response. Please help?

Colors don’t change via Theme Options. Keeps the setting but colors stay the same.

Hello, liquidblue! We have already sent your credentials. Please check your mail box. Feel free to contact us on our support forum.
Best regards, GoGetThemes team,
Customer Support – http://gogetthemes.com/forums
(Monday-Friday 9AM- 6PM (UTC +03:00).

tim7o7

tim7o7 Purchased

How can I “display: none” or hide a testimonials section from the navigation bar but keep it displayed on the page. I have tried a few css methods to no avail.

Hello, tim7o7! I have already sent your password for our support forum. Please be so kind and contact us on our Support Forum (http://gogetthemes.com/forums ). It is the best place to solve different questions related with template.

Best regards, GoGetThemes team,
Customer Support – http://gogetthemes.com/forums
(Monday-Friday 9AM- 6PM (UTC +03:00).

trying to access your demo and the link through theme forest shows a blank page and there is another link when you search that sends you to a sex site!!! whats the deal guys

Hello, jobsmart!
Sorry for any inconvenience! It seems that our demo was hacked. We try to solve this problem ASAP.
Best regards, GoGetThemes team,
Customer Support – http://gogetthemes.com/forums
(Monday-Friday 9AM- 6PM (UTC +03:00).

I figured as much but thought you may not have known

Thank you a lot!

I have installed this theme and using WooCommerce. None of my product images are showing on the shop page. I even copied WooCommerce updated template files to the theme but that didn’t resolve anything. Dev version of site is at www.greenharvestmedia.com/lsp/shop/

Hello, lujeffcoat!
It seems that you update WooCommerce. Theme is not ready to be used with the last version of plugin.
Please be so kind and contact us on our Support Forum (http://gogetthemes.com/forums ). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – http://gogetthemes.com/forums
(Monday-Friday 9AM- 6PM (UTC +03:00).

Could you please fix your demo site and let me know when it is back? I need to look at your example page layouts.

You are welcome! Feel free to contact us!

Can you update the version of revolution slider? The current version seems pretty out of date, not accepting youtube videos with slides.

mikesdocuments, Revolution Slider can be updated only in next theme release.
You can solve different issues related with template on our support forum http://gogetthemes.com/forums/forum/oceanplaza-wpwoo/ privately.
Best regards, GoGetThemes team,
Customer Support – http://gogetthemes.com/forums
(Monday-Friday 9AM- 6PM (UTC +03:00).

Hi, I really love your theme but Google map won’t show and I got error says “(index):262 GET http://maps.googleapis.com/maps/api/staticmap?center=Tokyo&zoom=17&size=640x640&scale=4&format=jpg&sensor=false 403 (Forbidden)”.

Could you please help for that?

Thank you.

It’s also says”The Google Maps API server rejected your request. This service requires an API key.”

Is there any way that I can put the API code?

Hello, shinji_iizuka!
Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +03:00).

Hello! Beautiful theme and a awesome work. I’m very interested in purchasing, but i have a few questions first: - Is there a way to set that the carousel video doesn’t auto play? - is there a way to put the carousel text that’s on the pictures on the video? - is there a way to individually change the colours of the sections in the template?

Hello, gabusixx! What do you mean? What is carousel video? Do you mean this slider in header? http://prntscr.com/d5jo03
We use Revolution Slider here. You can make own settings for slider and stop it. Also you will be able to add different text & image layers to the main slide.
Theme allows to change section colors via theme options.
Best regards, GoGetThemes team.

Yes! I meant the main slider. What about gifs and animation? Can i create a layer for this too?

Yes, Revolution Slider allows adding layer with gif animation.

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