Hello, items from Elements have not support, only items purchased from Themeforest have support. Anyway to edit widgets in wp goto wp admin panel > appearance > widgets. If you will need something else, you will need to have themeforest purchase.

Regards

I completely understand! Thank you so much for your help anyways. I really appreciate it.

Welcome

Hello, some images used in theme are free to use and some can be used only in our theme demo. So you can download image that you want to use, then use google image search to find image distribution license.

Is there anyway you can help us get a better breakdown of which images are not licensed? Otherwise how can we know we are not getting the website owner in trouble?

We can’t give you exact information, because so many images used in theme demo. That’s why we noticed in theme description page, that images are for demo purposes only. But you can use them for sure, simply check image that you want yo use one by one.

Hello, for support you need to open a ticket in support website, and provide your themeforest purchase code, items downloaded from elements have no support included – ninzio.com/support

Hello,

“WPFullPage” plugin is temporary disabled from wordpress directory for review. So pls install it manually from wp admin panel > plugins > add new > upload plugin. ( Files we sent you via private message )

If plugin will be on review for a log time, we will include it into theme files in future updates, no worry, we monitor all in theme.

But pls note that this plugin is used only for Home 17 ( Full page scroll page ). If you will not use this homepage, you can leave that plugin not installed.

p.s. If you will need something else, you know, that only users, purchased theme from themeforest has support.

Theme has no problem for mobile optimization, you can also do some additional optimizations with plugins: https://www.wpbeginner.com/wordpress-performance-speed/

Optimizations with plugins only work so far, it can never improve a theme poorly built. So you are saying that there are no issues with website speed performance on mobile? And there is support is there is?

Hello,

1. Yes, theme code is optimized, clean and use only modern techniques. No issues with mobile and desktop performance.

2. Yes, you get 6 month support when buy the theme from Themeforest. Plus option to extend support period in the future.

Regards

Theme has only standard header menu options with multiple designs and sidebar right scrolling menu options with different designs. If you need full screen menu you can achieve it with some external plugins easily or with custom css + small coding maybe.

Regards

Yes, theme is compatible with back end editor only.

Hello, items downloaded from Elements have no support, and it is written in Elements description page. For support you need to open a ticket in support website and provide valid themeforest purchase code – ninzio.com/support

Hello,

The images used on the live preview are for demonstration purposes only. For permission to use these images, please see the licensing terms on each image or contact image authors for permission.

When you import demo data, all images will be imported to your website. But if you would like to use them on production version of website, you need to check each photo licensing, to check if you can use it on your website, or not.

info: Useful photo bank is freepik.com

Regards

Please open a ticket in support website , provide your themeforest purchase code and website link: ninzio.com/support

Your problem is that you installed child theme, then tried to install plugins. Correct procedure is following: install parent theme first, then install all plugins, and after that switch to child theme.

Regards

Theme speed depends on many many not theme based factors. Theme code by itself is clean, modern and have no bugs inside. So here is detailed info how to optimize theme: https://www.wpbeginner.com/wordpress-performance-speed/

This is WordPress 5.6 new update.

The problem was that latest wordpress version load only latest version of JQuery. We fixed this by installing this plugin:

And goto wp admin panel > tools > jQuery migrate > And enable “Legacy 1.12.4-wp” version, and all will work fine. Next time on theme update jQuery code will be updated, and you can remove this plugin.

Regards

hi, my site did work for 5 days when I installed jquery migrate, today I got a new message from the plugin This plugin, called Enable jQuery Migrate Helper, is not a fix. It is a temporary solution to give your plugin and theme authors time to update. And its not working since the message came, and I dont have any updates actieve.

Yes, sure. We are working on theme update and after you will update new theme update, you will disable jQmigrate plugin. You will be emailed about theme update very soon.

Regards

Here is info how to enable WPBakery for custom post types:

you are really super kind! Thank you!!!

You need to import sliders manually one by, simply goto wp admin / revolution slider / manual import. And import slider zip demo files themwdorest dull zip pack / demo folder. In this video slidee import process is shown https://youtu.be/Foh8hemx7AM

Please open a ticket in support website, provide your website link and wp access, we will have a look ninzio.com/support

I see but no Home 17… I got Home 16 and Home 18. But no home 17

Home 17 not located in wp admin panel > pages. It is a separate post type, realized with “Full page plugin” so goto wp adman panel > full pages > to see home 17

Ok thanks!!!

Hello, please open a ticket in support website, provide your question, website link and wp access, we will have a look from inside:

great, thanks did that.

Yes, sample images will come with demo. But in final website version you will need to uses your own images, because images are only for demo purposes.