26 comments found.
Hello, I am trying to change the colour of the ‘X’ in the drop down menu on the orda creative template. When i click on the menu, it only lets me change the colour of the burger menu. Please advise. Thank you
Hello, select the Burger Menu icon > you see a blue dot > click it > go to Parts and select “Close Button” now you see and X from menu. Cheers, MuseFrame
I am totally new to Muse so I need something that is very easy to manipulate for my needs. Is this that product and how is the support?
Hi, my mobile site is not showing correctly. I have emailed for support help too, thanks in advance.
Hi, thanks a lot for this amazing template. I wanted to send a message to support, but from any of my devices is not possible, it says that it needs capcha key. Anyway I’ll ask here. I’m a photographer and I would like to make a blog using Adobe Muse and your template. Can you tell me please if it’s possible and how to perform this? Thanks in advance.
Hello, adobe muse have not a build in blog. Is possible to add a rss blog widget here is a link: https://helpx.adobe.com/muse/how-to/add-blog-widget.html hope this help you. regards, MuseFrame
Thanks for such a fast answer. As I understood it’s an installation of tumblr blog. I’m planning to post on my blog almost big series of photo-stories(30-40 pictures). What is better to install this widget or to install wordpress blog to my muse site? Thanks
Hello, we newer use this widget or install wordpress blog in our template. So we can not give a tip. regards, MuseFrame
Hello
I accidentally bought the ODRA theme, while I intended to buy the NOHO theme. Could you maybe refund me so I can purchase the NOHO instead? I haven’t downloaded the ODRA theme as you can see on my profile. Thank you!
Hello, please make a refund of this buy in you account. thanks
Hi, I cannot find the refund button, where can I find it? Thank you!
You can find this button in your download (item) overview.
On the website it says the following:
Items that have not been downloaded
If you have not downloaded a purchased item within 3 months from the date of purchase, you may be eligible for refund. You will be required to provide the author of that item your purchase code in order for the author to verify your claim that you have not downloaded an item. Although we think 3 months is a reasonable time, depending on where you are located, you might have a longer period to claim a refund if you have purchased for personal use and haven’t downloaded the item.
Should I provide you with the purchase code?
Hello, in your Download is a Button were you can make the refund. After you send the refund, we can repay the purchase. thanks.
Hi, in my downloads there is no button for refund. see screenshot here: https://www.dropbox.com/s/zjwvjjkabxkkuox/Screen%20Shot%202017-09-18%20at%2010.23.15.png?dl=0
Hello, we check your purchase and we cant find it in our sales overview. Maybe it is probably a problem of envato. Please contact the envato support they can help you.
Hello, I accidentally bought the Odra Theme. Could you please refund de purchae please? Thanks a lot!
Hello, I accidentally bought the Odra Theme. Could you please refund the purchase please? Thanks a lot! What I actually wanted to buy was the ODRA THEME for WORDPRESS. But first, I need to know if in the ODRA THEME FOR WORDPRESS I can choose different type of menu style. I want the AGENCY MULTIPAGE but with the permanent menu above. Is this posible to do? Or to have a permanent menu I have to buy the ODRA ONE PAGE THEME? In the demo, at the agency multipage menu, I have to press a button for the menu to open and I don´t like that. I want the menu to be permanent. Thanks and sorry for the inconvenient!
Hi, could you please answer my questions? Thanks
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