This author's response time can be up to 2 business days.
Hi I have been waiting for your reply for 3 days. Please check support ticket and reply. Thanks!
Homepage for app is missing the gradient and app image when we install the demo content.
Theme not displaying, required plugins Olio Custom Post Type and X-Shortcodes wont install. Error message: Download failed. Forbidden
Hi,first of all apologize any inconvenience you are experiencing. Would you be so kind to submit a ticket at https://themexriver.ticksy.com/ and provide us your URL as well as wp admin access, we will check asap. Pls provide a bit more details, what exactly is happening.
I’m having problems importing the demo, it does not work manually, and it does not work automatically, I need help.
open a ticket to attend
Hi! what visual composer are you using?
Drag and drop page builder – Visual Composer.
Hello, pre-buy question: does this theme works correctly, does demo imports without any bugs and with all content? Because i see comments that people have troubles with it and i see the last update only in 17 december
I bought the theme but i can’t use it because i need the Visual Composer plugin and i can’t dawnload it. It says “Not Found” at https://www.dropbox.com/s/pvjg99yi4kl4741/js_composer.zip?dl=1
I try to downlad manually a version of JS composer but it doesn’t work and i have some error on my demo page. Wpbucket Shortcodes don’t want to be activate without your version.
Some idea ?
Hi, would you be so kind to contact our support team at http://themexriver.ticksy.com and they will assist you.
Quick question is this theme compatible with WP 5.0.3 ?
The apps-landing Theme doesn’t look like the demo after Installation and the guy who install that for me says your theme have some problems and you doing this in purpose in order to make sure on Real Buyers can install this by forcing everyone to get back to you after Purchase . i open Support Ticket #1922489 and now 24 hours no reply . This is to me more then wasting time
Please give your ticket link . I am looking. Thanks
SVG Logo… It’s Possible To Have The Logo Image In SVG Format? It’s An Easy CSS Replace I Can Do With Your Help? Thanks…
Is this compatible with wordpress 5.1.1?
I have recently installed your theme (Olio OnePage – OnePage WordPress) without a problem, but now for one page the text-editor is not showing up. How to solve this issue?
i’m having a lot of trouble with this demo, plugins unavailable, importing demo, page not loading etc. i have an open ticket and would like a response please.
Pls give ur ticket link. Thanks
I’ve a problem, changing the homepage slider when Resume / CV Template is active the typewriter effect don’t work anymore… Do you know why?
Did you open a ticket?https://themexriver.ticksy.com/
hi, unable to create sub pages,
banner not found issue
conten not align propper
would you be so kind to contact our support team at http://themexriver.ticksy.com and they will assist you asap.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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