52 comments found.
hello,
I have bought this theme and used it for live website but there is issue in this theme that some content icon like arrow not showing and font-awesome icon etc. so please give me solution regarding this issue as soon as possible
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I decided to use it today, but when installing the demo mode, an error message appeared 500 I really hope you help me fix this topic because I need it And you can see that from the date of purchase this topic has not been downloaded Today Downloaded Thank you very much for your understanding.
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Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
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It was a late night for us and we have answered you. Please check your mailbox.
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Hi there, hope you are keeping well.
I am having the demo install issues – Request failed. Error code: 500. I have sent an email to like.themes.wp@gmail.com for assistance.
Look forward to hearing back from you Thank you T
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We have answered you by email. Please check your mailbox.
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Wow, thank you for the speedy reply! I can confirm the demo content has been installed. Appreciate the help!
hello when I try installing demo I get “Request failed. Error code: 500” I tried with a fresh wordpress installation on multiple servers…. Please fix this ASAP! This error has appeared since the 13 may 2023 update
Hello.
From our side, everything works correclty. If you have any issues with installation please contact the support team (like.themes.wp@gmail.com) and provide the purchase code for the theme.
Please note that according to the Envato License, one purchase code allows you to use the theme on one domain only and additional installations require additional licenses per domain.
ok but what about subdomains for testing purposes? In order to develop the website I need them, we have a test and a development server (under the same domain)
we just need them to work for a few days…
please unlock demo import!
Hello.
From our side, everything works correclty. If you have any issues with installation please contact the support team (like.themes.wp@gmail.com) and provide the purchase code for the theme.
demo not works
Hello.
Could you contact us directly (like.themes.wp@gmail.com) and give us more detail, what exactly does not work?
We have checked the demo url and it works correctly: http://ollis.like-themes.com/Thank you in advance.
Pre-order question: the latest theme update is from February 2022. Will you continue to keep this theme updated?
Hello
Our theme is already updated and compatible with the latest WordPress and PHP versions.
Please note that we always update our themes to avoid incompatibilities with the latest WordPress, PHP, and required plugins version.
Feel free to contact us if you need more information.
HI
Your theme by defult create project and ,services page link
ex: https://www.furnish-hospitality.com/services/
how to changes services page design
themesetting >post layout>services>Services List Layout >3coloum not working
And i create new services page but Not working he tack by default create design
How to solve?
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Hi, can you please help me with the max execution time required to run this theme and install its demos and other system requirements?
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Thanks for your response, i am looking forward to buy this theme but before that i need to confirm whether my server will support this theme or not! for that i need to know the system requirement to install this theme. Kindly help,
The max_execution_time must be changed on a hosting side.
Our support team will help you with installation if you encoutner any issues.
Hello, Is the theme compatible with Wordpress 6.1.1? I am currently using Ollis Child Theme Version: 1.0
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Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Is possible create a b2b with this template? thank you.
Hi I am still waiting for support for an email I sent 6 days ago, are you able to help? Thanks
Hello.
We do not see emails from your account. Can you contact us using the theme support form please?
https://themeforest.net/item/ollis-interior-design-agency-wordpress-theme/25542708/supportThank you.
I have just resubmitted through the support form. Let me know if there are ay issues. Thanks
We have received the ticket and will contact you today. Thank you.
Does this theme support RTL (Arabic Language) ?
Hello.
Unfortunately, the Ollis theme does not support RTL.
Hi, can we update to wordpress 6.0 without problems? Theme is already tested and compatible?
Hello
Yes, our theme is compatible with WordPress 6.0 version and we always update our themes to avoid incompatibilities with the latest WordPress, PHP and required plugins versions.
Feel free to contact us if you have any questions.
Hello, How do I change the size of the fonts in the footer?
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Pre Sales question – does your theme support sticky menu?
Hello
Yes, the sticky menu can be enabled in the Theme Settings menu.
Feel free to contact us if you have any questions.
Thank you. We bought the theme, installed and customised it. However, there seems to be some issues which I have sent via email. What is your turn around time responding to email issues?
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We have answered you by email. Please check your mailbox.
Thank you
Hello, How do I link a portfolio item to a post or page? I do not see the option.
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Thank you for the quick reply!!!
Hello, I have a problem with Demo Content Import (Ollis Theme). Its propably problem with Unyson Fork plugin. My PHP settings are okey. cURL it s not blocked on hosting side.
3 warning below in Wordpress dasboard window:
Warning: foreach() argument must be of type array|object, null given in /home/platne/serwer131537/public_html/wp-content/plugins/unyson/framework/includes/option-types/typography-v2/class-fw-option-type-typography-v2.php on line 148
Warning: foreach() argument must be of type array|object, null given in /home/platne/serwer131537/public_html/wp-content/plugins/unyson/framework/includes/option-types/typography-v2/class-fw-option-type-typography-v2.php on line 148
Warning: foreach() argument must be of type array|object, null given in /home/platne/serwer131537/public_html/wp-content/plugins/unyson/framework/includes/option-types/typography-v2/class-fw-option-type-typography-v2.php on line 148
During import demo content I have a red warning: cURL error 28: Failed to connect to updates.like-themes.com port 80: Connection timed out
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Hello!! From where I will get the latest theme updated file
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
yoast seo not working in my 2n21.com website blog post
Hello.
Please, write us directly (like.themes.wp@gmail.com) and send your WP-admin temporary access (Username, Password and URL), our support team will help you.
Thank you.
How to set custom font on the theme settings? the plugin you suggestion on the documentation is not working
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.