Everything you need for
your creative projects, for
one low cost
This author's response time can be up to 1 business day.
before i go ahead is zoom meeting used one developer for all courses like if we have multi instructors every one will create his own zoom
can you explain this point please
Thanks for your interest. Your answer is available here https://wordpress.org/support/topic/zoom-integration-multiple-instructors
If you have further questions, please feel free to contact us using the email firstname.lastname@example.org
Hi, Whenever click on Register button not open the register page , its showing this message ” Oooh! Access Denied
You do not have access to this area of the application. Please refer to your system administrator. ” . Where can I change the setting ? please tell me
Please, go to the “Settings > General” https://prnt.sc/CYme0pUgL9h6 from your admin dashboard. Then enable “Anyone can register” option. Please, follow the screenshot https://prnt.sc/xJ3SiFPaYOVY
It’s working , Thank you so much for ur quick support
You are welcome. I appreciate it if you leave a five-stars rating about our support.
please i need help on the installation process
Thanks for purchased the theme. Please, follow the documentation https://prnt.sc/RL9SrFVfZ_mm which is avaiable in theme’s main folder. If it won’t work for you, please contact our support using the email email@example.com Our support team will help you. Please, don’t forget to send your purchase code also.
i have sent an email to firstname.lastname@example.org and no response yet from your team
*email@example.com is your email address? Due to privacy, I can’t mention the full email address here.
yes..its my email address
I have seen that already 14 hours ago our support team replied your email. Can you please check your email again?
ok..i have seen it
please check your email firstname.lastname@example.org
Hello, we received your email.
Am still waiting for you…i have sent the details you requested for
Hello, our team has already replied to your email. Please, check your email.
please i need help on the checkout button.. i want to embed an external payment link inside the checkout button..how do i do it, i cant see the html code of the checkout button
For the task, you need to have good knowledge on WooCommerce and PHP coding knowledge. You may follow it https://www.websitebuilderinsider.com/how-do-i-change-the-proceed-to-checkout-button-text-in-woocommerce/
If you need further assistance, please email us using the email email@example.com In the comment box not possible to describe all. Thanks
please i sent you message on the email…when i click on my checkout it shows page not found
Hello, our team sent you a reply. Please, check your email. Thanks
ok..please if possible help me and uninstall and reinstall the theme again then leave the rest for me.. i really appreciate your supports. Thanks
please help me out on this one….it is still part of the support..please
After sending an email to our support, please wait at least 24 hours because our support team gets lots of queries every day. Our support team provides support as soon as possible.
Installation and demo import task isn’t part of support, but we do the task for free for our customers. Not only the task but also many tasks we do for free for our customers which aren’t part of the support.
Please, wait. Our support team will complete the task for you. Thanks
good day..please check your email…there is a pressing issue with the new installation
hello please check your email…
Hello, you don’t need to comment here after sending an email. Our dedicated support team always checks all the emails and replies to the emails as soon as possible. Thanks
I have a pre-sale question. Can I add other payment gateway like Razorpay to the theme? My client really insists on using Razorpay option only for payments
Hello, yes you can add the Razorpay payment gateway using the “Rezorpay for WooCommerce” plugin then you can sell courses by using the payment gateway. Thanks
I have some pre sale questions.
1. If i buy this theme will i get Tutor lms free version or is it a pro version?
2. Does this theme has a Quiz lite or Advanced Quiz Builder With Multiple Quiz Types, Detailed Quiz Report and Quiz Export/Import
3. Does your theme support shortcodes ? including short code for quiz to place it on any page?
1. You get the Tutor LMS free version. Without the license key, we can provide you the Pro version.
2. You won’t get multiple quiz types in the free version.
3. Yes, the theme support shortcodes.
You will get more details here https://www.themeum.com/product/tutor-lms
So that means i have to pay extra for pro version ?
No. You will get the Pro version without the license key. Without the license key you will get all the Pro features. License key is for automatic update.
So if i buy Omexo – Education & Online Courses WordPress Theme i will get Tutor LMS pro ?
Because Tutor LMS pro has multiple quiz types right ? at least thats what the website says that pro version has Advanced Quiz Builder With Multiple Quiz Types
am i correct ?
All are Yes. After purchasing the theme, please contact for the Pro version using the email firstname.lastname@example.org Thanks
Ok done, just sent you a mail.
I can only see one demo site to import, where is the other one?
Hello, we sent you an email. Please, check it. Thanks
OK the issue is fixed but my user profile has disappeared and you’ve added 5 posts to my site and I can’t delete you as a user? WTF guys
Hello, I have imported the demo content. So, it shows I have added 5 posts. Change my user role from Administrator to subscriber then you can delete it. Thanks
My login page is not working .please help also there is not add cart button on course detail page on mobile device
Please, send an email to email@example.com Our support team will help you. Thanks
How can i remove the sticky header?
Hello, please go to Omexo Options https://prnt.sc/kVbdoDtLa7Jw then Header and off the sticky header https://prnt.sc/WO8H0U38MlKI
Hello, do I need to buy LMS plugin & Elementor builder to use this theme features? Thanks.
Hello, you don’t need to buy any extra plugin. Thanks
Theme is not getting import the demo properly getting buttons and all out of the theme, do help me now itself
reply me fast
Already fixed the issue. Thanks
how will visited of my website register as instructors and create courses
Hello, we sent you an email. Please,check the email. Thanks
Hi there how to apply for a refund?
I have a few pre-sale questions:
1) If I buy this theme, do I have to buy any additional plugins/licenses/add-ons in
order to create courses and collect monthly recurring payments, subscriptions,
course bundle memberships type a thing? Can you also explain a little bit how the membership works actually, is it course bundling or individual course only, which payment gateways etc?
2) Other than Q&A, is there any other communication/messaging student-
instructor system? Can bbpress or some other forum be integrated without buying any additional plugins?
Hello, thanks for your interest.
1. You don’t need to buy any plugins to create and sell the course but if you want to use subscriptions then you need to buy a plugin.
2. You can check the membership plugin https://codecanyon.net/item/ultimate-membership-pro-wordpress-plugin/12159253
3. We use Tutor LMS plugin. You get more information from here https://www.themeum.com/product/tutor-lms/
Please, I want you to totally disable the students enrollment count from displaying in front end please.
The students enrollment number count is set to disable from the plugin settings, yet it’s still shows in front end.
What can be done to it please?
Hello, we sent you an email. Please, check the email. Thanks
I have replied to your email, but no chances have been made to correct the students enrollment count from your end yet.
The platform still showing number of students enrolled.
At the moment, I want you to help me do two things:
First: update the tutor LMS pro for me, it’s showing new version available.
Second: disable the students enrollment count
Thanks for this in anticipation!
Alright, I will check it right now. Thanks!
Hi, I have four months of support for this theme but I don’t know how to contact your team. The website has lots of 500 Internal Server Errors because the theme is not up to date with Woocommerce. When I asked my host about it they suggest contacting the theme developer.
Thank you for contacting DreamHost support. I’d be glad to help!
Sorry to hear about the issues.I checked the error logs and found a few
errors.The first error appears to be a compatibility issue as the current
theme is outdated with the latest version of WooCommerce. I would suggest
you update the theme to the latest version so that the error vanishes. If
there’s no update then you need to contact the theme author. Or if you
want to do it yourself in that case you need to replace the current
woocommerce template folder from your theme with the latest one.The
second error indicated that something on the site is taking longer than
120 sec. and it reached a FastCGI limit and in this case, you need to
consider changing the PHP version from 8.0 FastCGI to 8.0 CGI.
Hello Daniel, I have informed our developer team. Hopefully, they will fix the issues in the next update. Thanks
I saw notification for update version of tutor lms in my dashboard, please I want you to help me update it from your end, so their not be issues after updating the plugin. Thanks!
A major request please, need you to include free books uploading features to the next omexo update version.
I want to be posting free books to my website as well. Let people read & down the books free! Thanks!!
I want to be posting free books to my website as well. Let people read & down the books free! Thanks!!
Hi, Loking for a Teacher and student login demo?, Can you please provide the Login Credentials
Hello, no demo is available right now. The theme LMS system is handle by Tutor LMS plugin. You will get more details here https://www.themeum.com/product/tutor-lms/
I want to use this theme with LearnDash plugin. Is this ok?
Hello,we didn’t test the theme with LearnDash. We used Tutor LMS https://www.themeum.com/product/tutor-lms in the theme. Thanks
Hi, I’m thinking of taking my course off of Thinkific and putting it into this theme. Can I use this theme just to host a single course, with all the videos and descriptions, membership users, and coupon codes?
Yes, you can host a single course with all the videos and descriptions, membership users, and coupon codes.
Thanks for your reply. I just bought the theme this morning for my new domain
Hope everything will run smoothly
I’m still trying to figure stuff out, though some of the features don’t match the documentation, for example it doesn’t allow me to select a video source for the lessons:
1. “No video source selected from settings!” Where have the settings been moved? Also is it better to host as private videos on YouTube or something else like AWS?
2. Also I cannot find the “Products” there is no tab in the Tutor LMS.
3. Can’t figure out how to edit the homepage
Hello, please send an email at firstname.lastname@example.org Our technical team will guide you about the issues. Thanks
Hi, I emailed your support 3 days ago and still waiting to hear a response. I need to get my course page up as soon as possible. I would like to set up a homepage with all of the info required, which looks like the demo:
I basically just need to move over everything I have from Thinkific, including the copy, images, and lessons:
Hello, we sent you an email with the solution.
I can’t upload any videos into my course because it says
“No video source selected from settings!”
But there is no video tab in settings, there is also no product tab. I can’t even create one lesson in my course.
Hello, please go to Tutor LMS > settings >Course. Then select the video source and save it. Please, follow the screenshot https://prnt.sc/k4EXFdxD0mk2
Thank you, I also sent you an email about the Coupons—can you check please? I need to be able to offer coupons / discounts for deal websites, like Appsumo. I’m still not clear about how to set all this up, so any guidance is appreciated.
Hi there, can someone help me regarding the footer customisation? I can’t seen seem to customise it based off my design.
Hello, did you buy the theme? If yes, please send an email at email@example.com with your purchase code. Our support team will help you.
I did and I have also sent an email with my purchase code regarding some issues as well.
Hello, we received your email and sent you the reply. Thanks
Can you help me with adding an option for graduation certificates to a website?
You can create certificate with Tutor LMS certificate builder plugin.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
Millions of creative assets, unlimited downloads.
One low cost subscription. Cancel any time.
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
We'd like to ask you a few questions to help improve ThemeForest.