Web Themes & Templates

Discussion on Omni | One Page App WordPress Theme

Crumina

Crumina does not currently provide support for this item.

78 comments found.

Hello, how can we modify the online form? it does not send the information

Many thanks

Hi!

Please turn to this article to solve the problem with mail sending. As for forms modification, it requires additional coding, but you can use Contact form 7 plugin instead of default theme form and set it up according to your requirements.

Best Regards, Crumina

Hello, after I imported the demo content, the preloader animation of the site keeps running forever. After I disabled the animation, the site presents a fatal error.

I also missed the options of the theme. Is there this option in the menu as in other themes?

Hi!

We saw your ticket. Please send us the link to your site, wp login credentials and ftp access data in the ticket, so we could investigate and resolve the issue.

Best Regards, Crumina

I already answered the ticket there. Thank you.

If somebody has jQuery(...).magnificPopup is not a function exception like me, it is problem in jquery.magnific-popup.min.js file in omni/js directory. I put there code from CDN https://cdnjs.com/libraries/magnific-popup.js/ and that works!

Hi,

Thank you for sharing your solution!

It would be great if you point us to the exact location of the error, so we could fix it in the next update.

Best regards, Crumina

Hello,

We purchased Omni WordPress theme.

The demo pages are not having the proper images. Unable to proceed with demo pages. Kindly help us.

Hi!

The images on demo site are copyright protected and were used just for presentation purpose, we have no right to include them to the theme. So we’ve intentionally replaced them with dummy grey images which our customers can easily change for their own site pictures.

If you mean something else, please submit a ticket on our help center including the link to your site so we could check what is wrong. Thanks.

Best Regards, Crumina

Hi! I bought the theme and I love it! however I want to get rid of the “search” button on the menu because I dont need it on the landing page Im working but I dont know where to modify it. Can you please help me with this issue?

Hi,

You can remove the search icon on the menu in Customize>Main options section https://d.pr/free/i/eLStqu

Thanks!

Best regards, Crumina

Thank you very much!!!!!!!! Have a nice day!

You are welcome ;)

Hi again, I was checking the pages you have like OMNI welcome banner animation and it displays “this site is experiencing technical difficulties”.. Is there a fix for that? Thanks in advance.

Okay, the only pages that are working correctly are OMNI omni-banner-slider-animation and omni-banner-with-tabs-animation, the other ones displays “this site is experiencing technical difficulties”.. Hopefully there is a fix for that, thanks in advance.

Hi,

We have just checked the Omni demo site, but we haven’t found any issues. All pages work well. If you still see issues, please, mail us at info@crumina.net with some screenshots.

Thanks!

Best regards, Crumina

este tema es compatible con woocomercer?

Hi,

Actually, the theme is compatible with WooCommerce plugin, but it is not styled with this plugin. If you dont like the styling difference, we will give you a refund.

Thanks,

Best Regards, Crumina.

@Crumina, I am unable to import demo data for Omni theme. Only the simple home page is available. All other pages are not loading. kindly help us

Hi,

Please, submit a ticket here, clarifying the issue you faced during import demo data, also providing a link to your site with wp-admin credentials, so our support agents could check it from inside.

Thanks,

Best Regards, Crumina.

Hi. I bought the Omni theme. Can someone tell me how to install the demo content? Thank you.

Hi,

Our support agent answered the ticket in the support system, please check it out.

Thanks,

Best Regards, Crumina.

Pre sales question please. Does the have the theme sticky menu in mobile version? Does it works in PHP7?

Hi!

I’m sorry but answer “No” for both your questions.

Thanks.

Please be aware that the theme is not compatible with wordpress 5.3. Also no support from the designer team.

Faced a problem with your theme. Checking the themeforest comments, I saw that you need to submit me some files to fix it. The error is: /Applications/XAMPP/xamppfiles/htdocs/wp-content/themes/omni/vc_templates/vc_custom_heading.php on line 80. Send an email but got no answer, which is delaying the development of my projetct.

Hi,

We have just responded to your email and sent the fixed files.

Best regards, Crumina

My Installation is not compatible with PHP <7.0.33. Is there a upgrade available?

Hi,

This issue is already fixed on our end. The only problem is that Envato doesn’t accept updates for this theme due to new requirements for themes.

Please, mail us at info@crumina.net and we will send you all the updated files tomorrow morning.

Thanks!

Best regards, Crumina

Crumina-Support helped me to solve this case really fast. I’d like to thank them and to say: you can really rely on their support and knowledge!

Thank you for the kind words! We are glad we could help you :)

Hi, we installed the demo here: http://192.168.0.109/wordpress/. However, for a couple of pages like the homepage the preload image keeps turning up. I saw somebody else as well having this problem. I found an error underneath when turning off the preloader (Customize > main options > Disable preloader animation ). Something like this it says:

Fatal error: Uncaught Error: [] operator not supported for strings in /volume2/web/wordpress/wp-content/themes/omni/vc_templates/vc_custom_heading.php:80 Stack trace: #0 /volume2/web/wordpress/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(271): require() #1 /volume2/web/wordpress/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(244): WPBakeryShortCode->loadTemplate(Array, ’’) #2 /volume2/web/wordpress/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(366): WPBakeryShortCode->content(Array, ’’) #3 /volume2/web/wordpress/wp-content/plugins/js_composer/include/helpers/helpers.php(1316): WPBakeryShortCode->output(Array, ’’) #4 /volume2/web/wordpress/wp-includes/shortcodes.php(325): vc_do_shortcode(Array, ’’, ‘vc_custom_headi…’) #5 [internal function]: do_shortcode_tag(Array) #6 /volume2/web/wordpress/wp-includes/shortcodes.php(199): preg_replace_callback(’/\\[(\\[?)(crumin…’, ‘do_shortcode_ta…’ in /volume2/web/wordpress/wp-content/themes/omni/vc_templates/vc_custom_heading.php on line 80

Is there a fix for this?

Hi,

We sent you the fixed files to your email address. Please, check your inbox.

Thanks!

Best regards, Crumina

Hello @Crumina,

I purchased the theme and unfortunately didn’t pay attention to the PHP version, but I saw in chat that are you sending a compatible version directly to your customers, our version of PHP is 7.3.12, so how can I receive the last updated version?

Thanks in advance

Hi,

Please, mail us at info@crumina.net so we could send you the latest version.

Thanks!

Best regards, Crumina

Pre sales question, please. Does it work with WordPress 5.4.1 and PHP 7.3.13?

Hi Crumina, Thanks! I would like to buy this theme. Do you notify me when the update is ready?

Please, сontact us to info@crmina.net so we can notify you :)

Thanks!

Best regards, Crumina

Sorry, the right email address is info@crumina.net

I am unable to import demo data for Omni theme. Only the simple home page is available. All other pages are not loading. kindly help us

Hi,

Please, submit a ticket to https://support.crumina.net/ with your site URL, WP-admin login and password, and our support department will help you to sort it out.

Thanks!

Best regards, Crumina

Hi,

Please help! My website in wordpress is showing this error: was loaded over https, but requested an insecure image

Could you please let me know how to fix this?

Thank you.

Hi,

Unfortunately, this error doesn’t give enough information for us. To advise you we need to have a look at your site more closely. So, please, provide us with more details to our support system https://support.crumina.net/help-center/tickets/new including your site URL and WP-admin credentials.

Thanks!

Best regards, Crumina

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