96 Reviews
RAS
by kja03 1 month ago
This theme has produced an excellent website for our radio station. We only had a few problems and they were ironed out with help from the theme support team.
I have installed hundred of Wordpress themes.... so you'd think I had this one covered easy... however.
Theme is OK, but there is NO support (I thought I bought 6 months) - we now have to reinstall the theme (and lose HOURS of data entry) due to slow to no response from the company.
I sure wouldn't recommend buying extended support at this point.
We had a simple question about why the colors and carousel disappeared for no reason but so far, no real help in the "support forum" at all. I asked the question days ago.
Very disappointed in our purchase. Theme is broken and no one is helping.
Author response
Hello, I'm sorry if your request did not find an answer, anyway it is now monday morning, if you posted your answer after sunday at 6PM it will be answered today, simply because we don't work on sunday night.
If you posted your request before, please let me know the link of your topic so I can see what happened.
Actually we have about 5 thousabd customers on the forum with about 30 thousands answered requests and the response time is on average 6 hours.
The best template for this type of sites, thanks a lot!
Thank You !
by pppd 2 months ago
by UPFM 4 months ago
The theme is quite flexible really and the design fits the purpose (online radio) very well from the get go.
Fantastic theme and even better support. These guys go above and beyond to solve any problems as soon as possible ensuring minimum downtime.
The theme is easily customisable, anything you want to add is added by the support guys. The perfect theme for any radio station that wants to stand out from the rest.
Well done!
Author response
Thank you Steve for your kind words!
Muy personalizable, bien completa, las variantes de pllantilla son geniales.
Great, the best !!!
Author response
Thanks!
There are some miner problems.
I do hope it will work with wordpress 5.0
Author response
Hello and thanks for your precious feedback.
I see that you never asked for support, threfore I kindly invite you to contact us in order to receive our help. I'm sure we can provide a quick and effective fix for any issue you may have encountered.
We are available via helpdesk ( http://www.qantumthemes.com/manuals/onair2/knowledge-base/support/ ) or email at info[at]qantumthemes.com
The upcoming theme version is already tested with WP5 and latest PHP version. We will have the update promptly delivered as the new WP updates.
Best regards
