Discussion on One - The Creative Multipurpose Portfolio theme

Discussion on One - The Creative Multipurpose Portfolio theme

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554 comments found.

What was the reason for all content (not containers and spaces) below the header disappearing? I saw this questio here a few times, but never a published solution. Tried disabling all plugins, changed to higher and lower PHP versions, cleared cache etc. No success. https://busbyproductions.com/

Hi there, have you tried with the latest theme version to see if fix this issue? Talk to you soon, Simone

Helle there. Is the theme compatible with the latest Wordpress-Version (5.9.3) ?

Hi there, yes it is, let me know if you have any other question. Best, Simone

the theme seems like it’s getting redirected to another webpage. didn’t notice this until someone mentioned it. is the theme suppose to do that?

Hi there,

no the theme is not supposed to do that, have you checked if your website has been hacked? Talk to you soon,

Simone

Hi Simone, nothing changed since it was installed. i think i update it once. the latest version 2020 is not updated. Probably list the steps for update and i’ll do an update. Hopefully that will solve the problem.

Just purchased this and after importing the dummy content, only the top images on the home page show up. Also, the layerslider doesnt have any slides and it asks for activation. When inputing the license key from envato purchase for this item, laerslider says it is invalid license. Please advise. Your One documentation doesnt say anything about activation. Also, Layerslider 6.9.2 seems to be outdate. Due to inability to activate this, I cannot even upgrade the plugin.

Hi, I managed to figure out the issue. But the question about Layerslider upgrade is still open. Please advise how to upgrade this plugin?

Hi there,

LayerSlider is bundled with the theme (so there is no license included), and the included version is the latest tested. If you want to update to a newer version you have to purchase a license.

Best,

Simone

Hi Team,

I was wondering if someone could take a look at this page on my site for me: https://www.rossandrewphotography.co.uk/testimonials/

It looks like the columns are being restricted and I’m not sure why. I’ve looked everywhere on the backend, I’ve changed the columns from 3 – 4 in the Testimonial View area, but nothing seems to be fixing it?

I’d like for the testimonials to be extended/full page width, and still stackable on mobile.

Any advice?

Thanks in advance!

Hello there,

this block is not part of the theme, is this block a shortcode? if yes, you can try to add it inside our page builder instead. Talk to you soon,

Simone

Hello, please can you help me reduce the gap above each section? I have tried the appearance padding, using a minus figure – but nothing seems to be working? My site is https://www.rossandrewphotography.co.uk

Hello there,

padding can’t be negative, only margin can be negative. By the way, it seems pretty balanced your layout, you have some “divider” block here and there that you can try to remove if you want a more balanced vertical spacing. Is this what you are referring to? You can remove the margin bottom from the first section (the slider) if you want with the following rule:
.thb-page-header-image-holder { margin-bottom: 0px !important }
Let me know if this fix your issue.

Best,

Simone

That’s great thank you! I’ve played with the negative margins. I’m working on draft pages so you won’t see anything yet.

Another quick one, on my ‘about me’ page, I’m trying to have the content sit centre, and the text/general content block to sit wider, so the text isn’t so vertical, and spreads more horizontally next to the square images.

I’ve tried creating these as blocks and for some reason they don’t know on this page, so I’ve added these as normal elements in the generic page builder (not the Layer Builder section at the bottom, but the main text area at the top of the back end of the page – hope this makes sense)

Thanks in advance!

Apologies – ignore the above I’ve scrapped the original page and duplicated it. The Layer Builder seems to be working fine now. Sorry!

Thank you for the constant support. Definitely recommend Evolve Themes + One!

Is there currently a bug with google chrome where I can’t re-edit text-blocks or any other block for that matter? Seems to work just fine in Firefox and Safari.

Hi there,

sorry for the late reply, have you checked if this is something related to a browser extension?

Best,

Simone

Hello there. Will there be an update for Wordpress 5.8 ?

Hi there,

the theme is working with the latest WordPress version, if you notice any issue please let us know.

Best,

Simone

Running on 1.8 of the theme but doesn’t seems to be able to edit any of the pages anymore. Slider license expired.

Hello there,

can you please send us a ticket on https://justevolve.it/support ?

Thanks,

Simone

Hi guys, have you checked compatibility with Woocommerce in the recent update? Getting loads of errors ref. to deprecated code in the ONE theme files. https://prnt.sc/yqqn52

Hi there,

thanks for reporting, we haven’t tested it with the latest WooCommerce version yet, we will fix these issues in the next theme update.

Regards,

Simone

Hello Nadja,

we have done a quick check and it seems that One is working fine with the latest WooCommerce version, can you please open a ticket on https://justevolve.it/support so that we can check your installation better?

Thanks,

Simone

Was the December 22 release supposed to fix the 5.6 issue?

Hello there,

yes, this version enable the compatibility with the 5.6.

Regards,

Simone

Hello- will you be releasing an updated version soon? I am using WP 5.6 and One version 1.8.12 and show two jQuery errors of: jQuery.fn.andSelf() replaced by jQuery.fn.addBack() \’ready\’ event is deprecated

both in: themes/one/js/script.compact.js

Please advise.

Thanks!

Hi there,

the update has been released on December 22, you should be able to update your theme. Let us know if you have any issue.

Regards,

Simone

Thanks Simone- I am using One, Version: 1.8.13. When I deactivate Enable jQuery Migrate Helper, all the text on my pages disappears. Same as it was doing 4 months ago. Can you please advise.

Hi there,

can you please open a ticket on https://justevolve.it/support so that we can check your installation?

Talk to you soon,

Simone

Hi, we’re getting…

Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in …/wp-content/themes/one/framework/helpers/helper.system.php on line 489

Any update on this, please? Would really like to fix my websites.

The page builder is no longer working beyond WP 5.4

Hi Nadja,

One should work with the latest WordPress version, did you still have issues? can you please contact us through our support https://justevolve.it/support ?

Talk to you soon,

Simone

How to center the copyright text? It says that admits basic HTML but doesn’t work…

Hello there,

you can target the copyright text with CSS and center the text. If you still have issues can you please open a ticket on our support platform at https://justevolve.it/support

Best,

Simone

Hello- we have this theme installed and have been very happy with it. however, after WP 5.5 update, there seems to be a bug in the Page Builder. When I press the “edit” button on a text box for example- nothing happens. My URL changes to …action=edit# but no window appears- the page remains the same. Is this a known bug an expected t be fixed soon? I have version 1.8.11 installed. Thanks!

Hello there,

we are working on update all of our themes to be compatible with the latest WordPress version, meanwhile you can try this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ that should solve all the issues.

Regards,

Simone

Thank you Simone!

You’re welcome ;)

Backend not quite working anymore with WP 5.5 it seems. Can we expect an update soon?

Hi Nadja, from our tests it seems that the suggested plugin is fixing the issue. We are still working on finding a stable solution for all of our products, but we expect to be able to release an update soon.

Can you please send us via email your website credentials so that we can analyze your specific issue?

Talk to you soon,

Simone

In search result there are drafts, private and even trashed posts and pages:(

You must have something wrong there with your WP Install, perhaps a plugin that’s altering the queries, this is not related to the theme.

I’m taking over a project from a developer who went out of business and the site uses your theme. Is there a way to transfer the license if all I have is the website for reference? Thanks

Hi there,

I don’t think so, I’m afraid. You should ask Envato support directly, though.

Andrea

Hi – Can you change the accent color? To red, for instance?

Hi there,

thanks for your interest in One! Regarding your question: yes, you can change the theme accent color from the theme options panel.

Have a nice day!

Andrea

Hi there! First of all, your theme is great, good job! I have a question: when I build a page on the “Layout builder”, every module load with a “fade in” effect. Is there a way to cancel that effect? I want that all the elements load when I enter on the page because I think is causing me some troubles. Thanks for all, and best regards.

Hi there,

unfortunately there isn’t an option to disable this behavior but you can force via CSS the visibility of the sections:
.thb-desktop .thb-section-row {
    -khtml-opacity: 1;
    -moz-opacity: 1;
    opacity: 1;
    filter: alpha(opacity=100);
    -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=100)";
    -webkit-transform: translateY(0);
    -moz-transform: translateY(0);
    -ms-transform: translateY(0);
    -o-transform: translateY(0);
    transform: translateY(0);
}

Best,

Simone

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