No support at all. website is not working as of 2/03/2021
support is available here on ThemeForest or on https://justevolve.it/support. You should open a ticket if you have any issue with the theme since the theme is fully supported.
We never receive a ticket or message from your username.
Downgraded from 5 stars to 1 star because of a lack of communication from their support team.
we are sorry to hear that, we reply to all of your tickets, we are a small team and we are in the middle of holidays so sometimes tickets can take more than 24hours to be processed, we hope that you can review your rating.
Automattic recently updated the Stripe Gateway for WooCommerce, which utilized a field the them didn't have available, and broke my purchasing. with a little research and support from Automattic, Evolve released a fix within days, with minimal need for back and forth. many thanks for the painless update.
woocommerce templates out of date? Hello, has this theme been abandoned?
the only template outdated is the product-image.php, that will be updated in the next theme update, but since this template is completely different from the original one there aren't issues with the latest WooCommerce version.
By the way, please revise your vote since the theme is not abandoned (latest update 11 July) and if you have any issue you should first report that in the item comments or by using our Support platform at http://thbthemes.com.