Discussion on One Touch - Multifunctional Metro Stylish Theme

Crumina

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2363 comments found.

Hi, I’ve changed my web server and now google maps don’t work, contact page: http://www.alarsis.com/contacto/ . When i’m using metro visual composer map neither works, for example in home page: http://www.alarsis.com/ , please i need help, thanks!

Hi,

Please, update the theme to its latest version 2.7.7. according to this article and generate your Google Map API key as described in this article. The issue must besolved after that.

Thanks!

Best regards, Crumina

Hi, recently I activated SSL on my site, but an infinite loop (too many redirects) occurs and the site doesnt load. It seems to be coming from some redirect/http-call in the theme?! Please help me where to look. I’m using v1.9.3 of OneTouch.

Hi,

Onetouch is 100% compatible with SSL. Many other customers who purchased Onetouch also use SSL with no problem. It works well with 1.9.3. version and older too.

The problem must be related to your site setup. We recommend to you check your domain setup, Wordpress admin setup and even hosting setup, in particular your .htaccess file. Additionally you can try WP Force SSL plugin to solve this issue. https://ru.wordpress.org/plugins/wp-force-ssl/

Thanks!

Best regards, Crumina

Since updating to latest theme version, the Google Map on http://www.121security.co.uk/contact-us/ has stopped working, even though I have created a Google Map API and added this to the Advanced Theme Options.

Hi,

There is a notice on your site stating that your Google API is not activated http://prntscr.com/d2j1c5 Please, check its settings.

Thanks!

Best regards, Crumina

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