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Hi, I really like your theme. So i have purchased it. but now when i am uploading the onev1.4.zip it always says this: “Are you sure you want to do this? Please try again.” and does not upload it. Not getting any plugins nor any pages. There is another zip file i.e. one-child-v-1.3.zip. i uploaded that and it was successfully uploaded and installed and activated but the website is still not running. Please help me
Asking apologizes for late reply.
Your PHP servers upload limit is less than our theme size. So we prefer to upload the main theme zip file from FTP or cPanel to the “wp-content/themes” directory and unzip there.
Then activate the main parent theme from Dashboard. I hope you can do this.
You really, REALLY need to integrate this with woocommerce
Thanks for your kind interest and suggestion on our theme.
We will think about this.
Cant get the youtube video to play. It will pop-up but its just a white screen. I emailed support as well.
Thanks for your support query. Our support developer will reply to you shortly.
Can I remove a menu from a specific page?
By default there’s no option in WordPress like this, but what you can do is, give that menu a custom CSS class. http://prntscr.com/ib1xji
Then check the class of that page and target that menu class with it. And make it display none using CSS. This may help you.
Find the page id – http://prntscr.com/ib1z81
your menu id http://prntscr.com/ib1zyn
now use this custom CSS code.
Replace the page id with your page id.
Let me know if this helps for you.
How do i connect the Constant Contact Forms instead of the Mailchimp ?
Thanks for choosing our theme.
If you want Contact form instead of Mailchimp in the header then edit the page and remove the Mailchimp add on and paste your Contact Form Code.
For the “One Featured Block” is there a way to have both Right alignment of the Text and Icon as well as the current left alignment? Example: https://www.dropbox.com/s/4wkhcjf59ythdz8/Screen%20Shot%202018-02-23%20at%2012.19.16%20PM.png?dl=0
Sorry to disappoint you that, One Featured Block doesn’t have this right alignment feature.
Thanks for the theme, it’s working great. One question, it seems I can’t put a link in the copyright line. Do you have a trick for that?
HTML markup is escaping in there. Edit the footer.php file of One theme.
You will see this code on line number 29 http://prntscr.com/ios8gk
Just replace this code with this line http://prntscr.com/ios8tl
And you are done, then you can put links.
I just purchased theme and want to set up just as the “Home Creative” layout shows. I was expecting with the dummy content that this would be easy to do, please advise on how I can do the same layout
Please download our theme documentation form Themeforest. We have documented about how you can import demo content.
Please let me know if that helps you, otherwise mail us here at firstname.lastname@example.org
Where can I download the device mockup images?
The mockup images are only used for demo purpose. Those are not included with your purchase. You have purchased our theme, and the website content will come from your end.
I hope you will understand this.
Hello. Can i buy html version?
is there a demo import tool, so i can have just exact landing page as your demo is, and later just change the content in it?
Thanks for your kind interest upon our theme.
Yes, this is absolutely as like this. There’s a Onc Click Demo Import tool, you will get all our pre designed demo pages imported in your site then you will just need to change the contents to yours. That’s it.
Please let me know if you have any more pre sale questions.
Great job! I have an error, I choose HOME VIDEO and doesn’t play anything. Can you help me?
Thanks for using our theme.
Don’t worry about this issue. If there’s any issue we will fix it for you.
Can you please share your website URL here so that I can check that up what’s the issue about not playing the video.
Also you can send the site URL here at email@example.com
Hi, we use this theme (One) with our Wordpress site and need an HTML code between the <head> and </head> tags on all pages. We tried looking these up on theme options but there is no such option (only Custom CSS). We are using a child theme. How can this be done?
To do this job, you can use any third party plugin like this https://wordpress.org/plugins/header-and-footer-scripts/
I LOVE this theme… but why no Woocommerce styling??? I’d have bought this theme without question if it had it.
Thanks for your interest in our theme.
We can confirm you that, we will give an update to our theme in next with making it compatible with WooCommerce.
You should keep an eye on this.
Great! Is there any idea on when that update will be please?
The estimate date of the update is within 14th Dec.
Has the update been pushed back?
Thanks for remind us again. Yes! the update has been paused. Our development team is busy, we will try to give the update in next week.
We will let you know after we have made it.
It’s almost a month since you last said you would try to release an update within the week, so I’m just wondering if the update with the Woocommerce styling has been dropped? I need to get a move on with a project so may need a different theme.
No the WooCommerce styling hasn’t been dropped. Sorry for our delay, We are working on the update which will be available in next few days. Here’s the screenshot of that. http://prntscr.com/m7p210
Awesome, thank you.
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