41 Reviews
Support is beyond awful. They claim the rights to certain images and content in the demo is not licensed to the users. How can we even setup the theme to look like what it is that we purchased? Simple answer: You can't! Good luck!
Author response
Hi,
Sorry, please tell me what is your problem? I will support you.
If you need further assistance, please send a ticket on our support system: https://oceanthemes.ticksy.com
Thank you
Great theme, has worked well for me
Author response
Thank you for your rating, Thanks
DON'T BUY..!!!!!!.... can't search for domain name availability before signing up customers... TOTALLY SUCK FOR THE PRICE....!!!!!
Technical support very bad. The theme from the beginning presented problems of design which were never solved by the developers. I still have problems and although I ask for support I never received it and after the support time, I could never use it because they did not respond to my requests.
Author response
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
by AM - United States 7 years ago
by VD - Australia 7 years ago
by WC - Brazil 7 years ago