31 Reviews
The best support
Thanks
simple and easy code in this theme I am very happy and good mobile layout
Congratulations! Nice Work, Good Luck With Sale.
Author response
Hello,
Thank you very much for choosing our theme and your comment.
If there is any question or difficulty, you can create a ticket and send us your site's info and issue at the Support System: https://support.wpthemego.com/.
After checking, it will be easier for our technical supporters to follow and help you.
p/s: You can choose the Department as Themeforest then enter the theme purchase code to submit the ticket.
Thanks,
Very supportive development team. They supported me even after the expiry of my support time.
I got instant support on every issue, simple or complicated.
The theme has complete features required for a e-commerce store.
Author response
Thank you very much for your rating and comment!
Great support
Author response
Thank you very much for your rate and comment :) We're so glad to support you!
I love my theme. I've had it for over a year now.
Author response
Dear sir,
Thank you so much for your kind review. It really a big motivation for our team.
If there is any issue or trouble, please go to our Help Center to get help soon.
Best Regards!
cant contact support form its always System Message
wrong order ID ! Please check again order ID
My website gettings slow with this theme
Author response
Hello,
Thank you very much for choosing OneMall theme and sorry for this inconvenience.
Please choose the Department as Themeforest then enter the theme purchase code to submit the ticket.
If there is any question or difficulty, you can create a ticket and send us your site's info and issue at the Support System: https://support.wpthemego.com/.
After checking, it will be easier for our technical supporters to follow and help you.
Thanks,
there is some bug in function file please resolve asap
Author response
Hello,
Thank you very much for your message.
If there is any question or difficulty, you can create a ticket and send us your site's info and issue at the Support System: https://support.wpthemego.com/
After checking, it will be easier for our technical supporter to follow and help you.
Thanks,
by mosun 4 years ago
Lots of bugs. Not happy with it. Had to buy another theme Sneaker which pretty much did everything and more I was looking to get out of it.
Author response
Hi Mosun,
Thank you for choosing our theme and so sorry for any inconvenience.
I checked and see that you have a ticket at our Official Support. However, we received no response from you there. You can reply us there or open a new ticket then our team can help you easier.
Thanks,
Good desing quality
Author response
Thank you so much :)
by NateJ 4 years ago
THANKS
Author response
Thank you so much for your rate and comment :)
veryGood theme
Author response
Thank you so much for your rate and comment. If there is any question during using the theme, feel free to contact us at our Official Support then we will help you ;)
Thank you,
Magentech's themes looks very beautiful BUT when i BUY this theme it has many bugs and theme options has include many unnecessary elements but however not include important elements.
IMPORTANTLY, their support team and support speed VERY VERY BAD.
When you buy theme from this author you need make a lot of customization
Author response
Hello,
Thank you so much for purchasing OneMall theme and so sorry for any inconvenience caused from us.
We developed this theme for both beginner and developer then we provide more option in the Theme Options then user can configure easily.
About the support, currently I see that our technical has been checking and following to help you there.
Thank you,
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