Discussion on OneUp - One Page Parallax Retina WordPress Theme


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1144 comments found.


zitac77 Purchased

Dear Support, we bought OneUp in 2014, but the gallery does not seem to work anymore. Does the new version of the theme work properly under WordPress 4.7.2? Thank you

Hi, Have you updated the theme to the latest version? If not, download the theme again from your downloads page and update it manually. Instructions here—> http://support.pixelentity.com/threads/8226-WordPress-3-9-Themes-Update

(the instructions are referring to an older version of WP, but the process is the same).


zitac77 Purchased

Thank you, but gallery is still wrong. When I upload an image it fills up the tables (_postmeta, and posts ),with thousands of data, and sais ‘crunching’, and http error.

What to do? Can u help us? Should we renew our support ?

thank you

Hey, we don’t have any problems here with the theme on WP4.7.2! I’d recommend you check your PHP logs for more details on the cause of the error. Let us know what you find.


qais70 Purchased

In your template http://oneup.themes.tf/new-modules-in-v1-5/# , if you go to the section after about us “Designed with Simplicity in mind”, I could use just .mp4 without the need for ogv file, but I have an issue when I want to put an image for the fallback to make it work with mobile device, the image get stretched, what should be the file format and (width and height) of the image ??!!

Hi, The image would only need to be of a sufficient size to cover the mobile devices’s screen width & section height. Can you show us an example of this issue (share you url)?


49folly Purchased

In its current form oneup theme basically disables wordpress native blog feature. I like the theme but I really don’t see why the native blog feature of wordpress has to be disabled. Are you planning on re enabling the blog feature or is there already a way to enable the wordpress posts blog feature? I realize you have a serperate blog option in your theme but I would like to use the one that comes with wordpress since it has more functionality.

Hi, I’m not 100% sure what you mean by disables the native WP blog features. I’m assuming you are referring to the setup when you navigate to a theme and it opens onto a default blog list page. Is this what you are referring to? If you have imported the demo content with OneUp theme it will have changed the main page from blog to a page. So all you need to do is to reset the default page of the theme back to blog. You can do this in the “settings” part of the main WP admin menu. If this is not what you are referring to. Please give me more details. btw The theme does not disable any native features of WordPress, so no matter what it is you are referring to, it’ll be a matter of finding the right setting somewhere.


verit01 Purchased

Having issues with uploading images to the gallery, for some reason when I add photos they are not uploading or adding to the gallery. Direct upload is not working at all for the galleries. If i go to media and upload images it works fine but have no way of getting those images into the gallery itself. It wont even give me the option to upload photos from media that has already been uploaded. Please help! My theme version is 1.6.14 and WP 4.7.2


Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/42-WordPress-OneUp

p.s Post your admin login details in this thread so we can login to your WordPress installation and investigate the issue via the admin. You can post this information privately in this thread by wrapping the info inside a “Hide” tag as follows:

Simply write your information into the post body as you would normally do. Then place the opening hide tag before your info, like this:


Then place the closing hide tag after your private info, like this:


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Here is what you would type in your post:


url: http://yoursite.com/wp-admin

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